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Support via email | Product updates | Solution Partners | Software activation

Neurotechnology provides customer support during the entire period, while the customer develops and uses his own system using our products.


Customer support via email

The most convenient way to reach us: support@neurotechnology.com.
It is desirable to mention the following details in your email:

  • Product name and version
  • Copy protection type
  • Your operating system
  • Your fingerprint scanner model
  • The programming language on which you develop
  • Optionally, your PC's hardware (processor type and frequency, RAM etc.)

Newest product versions and updates

Our customers can always download the latest versions and updates for our products in customers area. Please, contact us (support@neurotechnology.com) to get more information.

To enter the customers' area, please enter the password to the form below:

Please, enter the password

Solution Partner Program

Neurotechnology offers a Solution Partner program. The "Solution Partners" receive certain benefits from their status, such as discounts for purchasing Neurotechnology software. Our customers can become the "Solution Partners", if they would meet certain requirements. To get more information, please enter your SDK Reference ID to the form below:

Please, enter your SDK Reference ID

Software activation

Activation keys for Neurotechnology products

NCheck Bio Attendance, MegaMatcher, VeriFinger 5.0 and later, VeriLook 3.1 and later, VeriLook Surveillance 1.0/1.1/1.2/2.0, VeriSpeak and VeriEye licenses can be activated by uploading computer id files using this form:

Open activation key request form for NCheck Bio Attendance, MegaMatcher, VeriFinger 5.0 and later, VeriLook 3.1 and later, VeriLook Surveillance and VeriEye

Registration keys for VeriFinger 4.2 and VeriLook 2.0

You can request registration keys for the VeriFinger 4.2 and VeriLook 2.0 licenses (locked to PC or U.are.U) using this form:

Open registration key request form for VeriFinger 4.2 and VeriLook 2.0.

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