Microsoft C ++ exception: ftrException

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Microsoft C ++ exception: ftrException

Postby alerson » Apr 18, 2018 03:48

Hi

I have the following items.
Windows 10 64 bit
Biometric 10.0 SDK with Futronic FS88 Scanner

Debugging the EnrollFingerFromScannerCPP tutorial error occurs on line
NBiometricStatus status = biometricClient.Capture (subject);

Output:
EnrollFingerFromScannerCPP.exe: Microsoft C ++ exception: ftrException at memory location 0x0000000004D8F858

Until the time of reading the scanner the errors repeat.

Could you help solve those exceptions?

Thank you
alerson
 
Posts: 1
Joined: Mar 17, 2018 22:46

Re: Microsoft C ++ exception: ftrException

Postby MartynasV » Apr 18, 2018 08:38

alerson wrote:Hi

I have the following items.
Windows 10 64 bit
Biometric 10.0 SDK with Futronic FS88 Scanner

Debugging the EnrollFingerFromScannerCPP tutorial error occurs on line
NBiometricStatus status = biometricClient.Capture (subject);

Output:
EnrollFingerFromScannerCPP.exe: Microsoft C ++ exception: ftrException at memory location 0x0000000004D8F858

Until the time of reading the scanner the errors repeat.

Could you help solve those exceptions?

Thank you

Hello Alerson,

Please provide SDK revision number(can be found in SDK root directory, in Revision.txt file).
From where did you download Futronic driver?
Send us driver version(can be checked via Windows Device Manager in device's Properties).
Are you using FS88 or FS88H?
Have you modified our "EnrollFingerFromScannerCPP" tutorial in any way?
Can you reproduce this error constantly?
Can you reproduce this error using some Futronic sample?
Martynas V
Neurotechnology
MartynasV
Neurotechnology
 
Posts: 328
Joined: Feb 27, 2015 11:24
Location: Vilnius, Lithuania


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