PlugginError

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PlugginError

Postby jms21maru » Sep 03, 2017 12:55

Hi, need help please...

I"m using Windows 7 with JDK 7 running on my computer.
It"s my first time in Biometric Software Development,

I"ve CrossMatch Patrol ID Fingerprint Scanner. After downloading Neurotec Biometric 10.0 SDK Trial, I had try sample in sdk and my device is not detected, and after long search, i"ve found this error: https://drive.google.com/open?id=0B3KcCTg2vmTdMGRkXzAwTFBGT3c

Code: Select all
Neurotech.Runtime.InteropServices.NExternalException (-8): Unknown L Scan API error occurred at LSCAN_Main_RegisterCallbackDeviceCount


your help is needed, please... trims :)
jms21maru
 
Posts: 2
Joined: Sep 01, 2017 12:24

Re: PlugginError

Postby Martynas » Sep 04, 2017 09:49

Hello,

which exact version of the CrossMatch L Scan Essentials have you installed on your computer?
The last version of the SDK requires that the 7.5.3 version would be installed.
What regards your link - it does not provide access - something wrong is with your link permissions.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2195
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: PlugginError

Postby jms21maru » Sep 04, 2017 10:35

regarding the image, i’ve fix the permission, n i’ve installed CrossMatch L Scan Essentials SDK version 2.x.x,
for now, thanks for the reply :)
jms21maru
 
Posts: 2
Joined: Sep 01, 2017 12:24


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