Lumidigm M311 not detected

[dloubser]

Hi,
I am using VeriFinger SDK 10 on Windows 10 64bit VB.net 2017. I have a Windows application which works with my U.are.U 4500.
I have received my Lumidigm M311 but the SDK does not pick up the Lumidigm but only the U.are.U 4500.
I installed the Win7 X64 driver found in the verifinger folders(tried both the Driver installers and device service installer). There is no Win 10 driver in these folders.
The reader does show under drivers with no errors reported but still does not get detected by the SDK. All Support files were copied to the bin directory as with the U.are.U 4500.

Thanks.

[vaidasz]

Hi,
I am using VeriFinger SDK 10 on Windows 10 64bit VB.net 2017. I have a Windows application which works with my U.are.U 4500.
I have received my Lumidigm M311 but the SDK does not pick up the Lumidigm but only the U.are.U 4500.
I installed the Win7 X64 driver found in the verifinger folders(tried both the Driver installers and device service installer). There is no Win 10 driver in these folders.
The reader does show under drivers with no errors reported but still does not get detected by the SDK. All Support files were copied to the bin directory as with the U.are.U 4500.

Thanks.

Hello,

The drivers package contains old drivers. They will be updated in near future.
There is needed to use v6.01.26 drivers.
Contact support@neurotechnology.com if you need to the mentioned drivers.