NBiometricStatus.OperationNotActivated-991

General information about Neurotechnology and its software

NBiometricStatus.OperationNotActivated-991

Postby techgeek » Jun 26, 2017 04:27

Actually we have two licence of Matcher while i am setting nserver config file parameter for window licence of matcher on one server and running the code, it gives result with matched IRIS.
But when i am trying to set the parameter of nserver config file on another server for the internet licence of matcher and run the same code and it shows
NBiometricStatus.OperationNotActivated 991

I have Client and Extracter licence installed on that system from where i am running the code and matching/identifying the IRIS.

Kindly do the need full

Thanks and Regards
Techgeek
techgeek
 
Posts: 40
Joined: Aug 22, 2016 11:16

Re: NBiometricStatus.OperationNotActivated-991

Postby MartynasV » Jun 27, 2017 07:24

Hello techgeek,

NBiometricStatus.OperationNotActivated

NServer requires matcher license to start, it means it failed to obtain matcher license.

Note that internet license when used is locked for following 12 hours for that device, so you have to wait for 12 hours for license to unlock. If you still experiencing issues with internet Matcher license ,then send it to support@neurotechnology.com with issue description.
Martynas V
Neurotechnology
MartynasV
Neurotechnology
 
Posts: 264
Joined: Feb 27, 2015 11:24
Location: Vilnius, Lithuania

Re: NBiometricStatus.OperationNotActivated-991

Postby techgeek » Jun 27, 2017 09:02

Many thanks support team,
Sure would wait for the mentioned hours and would check again and get back to you if in case face the same problem.

Many Thanks
techgeek
 
Posts: 40
Joined: Aug 22, 2016 11:16

Re: NBiometricStatus.OperationNotActivated-991

Postby techgeek » Jun 28, 2017 12:05

Hello Support team,

We are now able to perform the actions using the internet lic.
It was great to have your wonderful support throughout the development and now we are ready with the same.

Regards
techgeek
 
Posts: 40
Joined: Aug 22, 2016 11:16


Return to Public

Who is online

Users browsing this forum: Bing [Bot] and 1 guest

cron