Mega Matcher SDK not working

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Mega Matcher SDK not working

Postby softexinc » Oct 14, 2016 10:07

Hi,
This is regarding the trial license issue I am facing.We are using the MegaMatcher SDK for Finger print support .To use the SDK I have to start the license app which fetches the trial license online.It takes some time for that and once it fetches all licenses the SDK works.But if the app is closed or gets closed due to power failure etc then the SDK does not work again even after starting the license app ,as now it 's again trying to fetch license but even after hour of waiting there are no trial license fetched and SDK samples gives license expire errors. It only works the next day. So I have observed that everyday the app must be started once and if gets closed for any reason relaunching it does not get license again and SDK samples gives license expire error's. So is this how it behaves or we need to do some more thing's?

Earlier SDK was working atleast next day .But now it does not work at all. ..Not all Fingerprint Licenses are fetched and does not work.
softexinc
 
Posts: 1
Joined: Oct 14, 2016 09:57

Re: Mega Matcher SDK not working

Postby fsalcedo » Sep 23, 2019 23:30

i try use version 11.2 but i have a nex error in one node of docker, i install using guide following the next steps:

/neurotec-biometric-node-ctl.sh install -g
/neurotec-biometric-node-ctl.sh start

docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
53f1f72ae858 neurotec-biometric-node-webadmin "authbind --deep jav…" 56 seconds ago Up 55 seconds neurotec-biometric-node-unit_webadmin
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
53f1f72ae858 neurotec-biometric-node-webadmin "authbind --deep jav…" 56 seconds ago Up 55 seconds neurotec-biometric-node-unit_webadmin
a54430b3ced4 neurotec-biometric-node "/node/entrypoint.sh" 57 seconds ago Restarting (255) 24 seconds ago neurotec-biometric-node-unit_node
137032dccaa4 neurotec-collectd "/usr/sbin/collectd …" 5 hours ago Up 5 hours neurotec-biometric-node-unit_collectd
081544c71f25 neurotec-graphite "/entrypoint.sh" 5 hours ago Up 5 hours neurotec-biometric-node-unit_graphite
7cc06d2d19c9 neurotec-corosync "dumb-init corosync …" 5 hours ago Up 5 hours neurotec-biometric-node-unit_corosync
52c5621b9d56 mariadb:10.2 "docker-entrypoint.s…" 5 hours ago Up 5 hours neurotec-biometric-node-unit_db
a1c48a296d5f neurotec-logrotate "cron -f" 5 hours ago Up 5 hours neurotec-biometric-node-unit_logrotate neurotec-biometric-node "/node/entrypoint.sh" 57 seconds ago Restarting (255) 24 seconds ago neurotec-biometric-node-unit_node
137032dccaa4 neurotec-collectd "/usr/sbin/collectd …" 5 hours ago Up 5 hours neurotec-biometric-node-unit_collectd
081544c71f25 neurotec-graphite "/entrypoint.sh" 5 hours ago Up 5 hours neurotec-biometric-node-unit_graphite
7cc06d2d19c9 neurotec-corosync "dumb-init corosync …" 5 hours ago Up 5 hours neurotec-biometric-node-unit_corosync
52c5621b9d56 mariadb:10.2 "docker-entrypoint.s…" 5 hours ago Up 5 hours neurotec-biometric-node-unit_db
a1c48a296d5f neurotec-logrotate "cron -f" 5 hours ago Up 5 hours neurotec-biometric-node-unit_logrotate

docker logs a54430b3ced4

and have this error:

Waiting for database...
Database is ready!
Waiting for corosync...
Printing ring status.
Local node ID 176160771
RING ID 0
id = 10.128.0.3
status = ring 0 active with no faults
Corosync is ready!
2019-09-23T23:14:28+0000 Info: Starting node (revision 20190823-9fdc64fd7e0e74004577b75edc819b04480b61ef)
2019-09-23T23:14:28+0000 Info: Joining cluster as node: 94665441283
2019-09-23T23:14:28+0000 Info: Setting engine parameter AcceleratedModalities to Fingerprint
2019-09-23T23:14:28+0000 Info: Resetting engine parameter AcceleratedModalitiesGpu
2019-09-23T23:14:28+0000 Error: (-14) Cannot communicate with licensing server or wrong configuration

do you know one solution for this problem?
fsalcedo
 
Posts: 3
Joined: Sep 23, 2019 18:28


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