Activation and Licensing questions

General information about Neurotechnology and its software

Re: Activation and Licensing questions

Postby Martynas » May 27, 2010 10:29

Hello,

have you built your application with "AnyCPU" configuration? If yes, then the problem is that when such application is running on the 64 bit os it requires 64 bit dlls. As you have mentioned you have developed on 32 bit os. So I believe that you are using 32 bit dlls.
To avoid such issue, just build your application with "win32_x86" configuration and it will successfully run on 64 bits os, by loading 32 bits dlls.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Verifinger - Virtual machine

Postby juanddom » Jun 16, 2010 16:35

Hi,

How can I use verifinger licenses on a virtual machine?

Thanks.
juanddom
 
Posts: 2
Joined: Mar 25, 2010 05:55

Re: Verifinger - Virtual machine

Postby Martynas » Jun 17, 2010 06:12

Hello,

Single computer licenses (provided as serial numbers) are not supported under Virtual Environments.
If you need to use the VeriFinger SDK in virtual environment, you need to use a dongle (Volume License Manager) to license the software.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Operation is not activated

Postby hex_714 » Jul 15, 2010 02:34

I am new in VeriFinger development.and i have downloaded SDK from the web site.
now i have found some problem about License.

i have a trial version license by ActivationWizardDotNetTrial.exe.and i using java.
but when i run the samle programme(java)::FingersSampleJava.jar.Load Image I can see error::"Operation is not activated"

i have modified the sample code like this:
actually LicensingConfig is not use;
Code: Select all
LicensingConfig licConfig = LicensingConfig.getInstance();
String licensesString = licConfig.getLicenseString("SingleComputerLicense:VFExtractor", "SingleComputerLicense:VFMatcher");
//if (NLicensing.licenseObtain(licConfig.getServerIP(), licConfig.getServerPort(), licensesString))
  if (NLicensing.licenseObtain("/local","5000","SingleComputerLicense:VLExtractor,SingleComputerLicense:VLMatcher"))
                        {
                            MainWindow.scanMan = new ScannerMan();


the activationInfoFile is above:
Code: Select all
============ General Information ============

OS Version: Microsoft Windows XP Professional. Version 5.1 (Build 2600). Service Pack 2

System PATH variable: C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Rational\common;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;E:\Program Files\lint;e:\Program Files\Neurotechnology\VeriFinger 6.2\Bin\Win32_x86;e:\Program Files\Neurotechnology\VeriFinger 6.2\Bin\Win32_x86\FPSmm;D:\Program Files\Java\jdk1.5.0_09\bin

Processor information:
Number of processors: 2

1 processor information:
Name: Intel(R) Pentium(R) 4 CPU 3.00GHz
Max speed: 2994 Mhz
Architecture: x86

2 processor information:
Name: Intel(R) Pentium(R) 4 CPU 3.00GHz
Max speed: 2994 Mhz
Architecture: x86

Memory information:
Size 1: 536870912 (512 Mb)
Size 2: 536870912 (512 Mb)
Total size: 1024 Mb

ActivationWizardDotNetTrial location: E:\Program Files\Neurotechnology\VeriFinger 6.2\Bin\Win32_x86\Activation\

==============================================

============ Running license managers ============

Running licensing services:
Location: E:\Program Files\Neurotechnology\VeriFinger 6.2\Bin\Win32_x86\Activation\pg.exe
    Created: 2010-7-7 19:15:08
    Company: Neurotechnology
    Version: 1. 1. 0. 0
    Description: Neurotechnology Activation Service (Trial) 1.1
    Copyright: Copyright (C) 2005-2010 Neurotechnology

Configuration file (pgd.conf):
Mode = server

Licensing service log file (pgd.log):
2010-07-15 09:02:49 Starting PG (revision: 60431, mode: server, trial)
2010-07-15 09:02:49 PG started.

===================================================

============ IP information ============

Current IP addresses available on this computer:
   123.151.185.72

Internet reported IP address:
   123.151.185.72

=========================================

============ Firewall information ============


防火墙状态:
-------------------------------------------------------------------
配置文件                          = 标准
操作模式                          = 禁用
例外模式                          = 启用
多播/广播响应模式                 = 启用
通知模式                          = 启用
组策略版本                        = 无
远程管理模式                      = 禁用

Ports currently open on all network interfaces:
Port   Protocol  Version  Program
-------------------------------------------------------------------
26675  TCP       IPv4     (null)
137    UDP       IPv4     (null)
139    TCP       IPv4     (null)
138    UDP       IPv4     (null)
5405   TCP       IPv4     (null)
3389   TCP       IPv4     (null)
4500   UDP       IPv4     C:\WINDOWS\system32\lsass.exe
1433   TCP       IPv4     (null)
3501   TCP       IPv4     (null)
3500   TCP       IPv4     (null)
3511   TCP       IPv4     C:\Program Files\TCOstream\Client\TClient.exe
3510   TCP       IPv4     (null)
445    TCP       IPv4     (null)
3521   TCP       IPv4     C:\Program Files\TCOstream\Client\TClient.exe
3523   TCP       IPv4     (null)
3522   TCP       IPv4     (null)
3525   TCP       IPv4     (null)
3524   TCP       IPv4     (null)
3526   TCP       IPv4     C:\Program Files\TCOstream\Client\tsrvctl_nt.exe
1505   UDP       IPv4     (null)
500    UDP       IPv4     C:\WINDOWS\system32\lsass.exe
22105  TCP       IPv4     C:\WINDOWS\system32\VRVEDP_M.EXE
22105  UDP       IPv4     C:\WINDOWS\system32\VRVEDP_M.EXE
2869   TCP       IPv4     (null)
1900   UDP       IPv4     C:\WINDOWS\system32\svchost.exe
8081   TCP       IPv4     C:\Program Files\McAfee\Common Framework\FrameworkService.exe
8081   UDP       IPv4     C:\Program Files\McAfee\Common Framework\FrameworkService.exe
8082   UDP       IPv4     C:\Program Files\McAfee\Common Framework\FrameworkService.exe
990    TCP       IPv4     D:\Program Files\Microsoft ActiveSync\rapimgr.exe



===============================================

============ Installed runtimes ============

Installed runtimes:
x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2
x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca
x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd
x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700

=============================================

============ NLicensing.cfg Information ============

NLicenses.cfg file information:

Path: E:\Program Files\Neurotechnology\VeriFinger 6.2\Bin\Win32_x86\Activation\..\NLicenses.cfg

Original content:
Address = /local
Port = 5000
FingersExtractor = SingleComputerLicense:VFExtractor
FacesExtractor   =
IrisesExtractor  =
FingersMatcher   = SingleComputerLicense:VFMatcher
FacesMatcher     =
IrisesMatcher    =
FingersBSS       =
FacesBSS         =
IrisesBSS        =
BioAPI           =
PalmsExtractor   =
PalmsMatcher     =
PalmsBSS         =
SentiSight       = 
ProductLicense = SingleComputerLicense:VFExtractor,SingleComputerLicense:VFMatcher,SingleComputerLicense:VFBSS

Parsed content:
Address = /local
Port = 5000
ProductLicense = SingleComputerLicense:VFExtractor,SingleComputerLicense:VFMatcher,SingleComputerLicense:VFBSS

=====================================================

============ Trial Information ============

Proxy trial server test:
Welcome!
Your IP: 123.151.185.72
Time: 1279155874
Stamp: 2746CDB1

Trial server test: Welcome!
Your IP: 123.151.185.72
Time: 1279155874
Stamp: 2746CDB1

Trial server (sockets) test: Welcome!
Your IP: 123.151.185.72
Time: 1279155875
Stamp: 2746CDB1

Trial time left through proxy: Time left for trial products:
VFBSS: about 4 week(s)
VFExtractor: about 4 week(s)
VFMatcher: about 4 week(s)

Trial time left: VFBSS: about 4 week(s)
VFExtractor: about 4 week(s)
VFMatcher: about 4 week(s)


============================================

============ Product registration ============

Component info:
Microsoft .NET Framework: Ver 2.0.50727.3603
ActivationWizardDotNetTrial version: Ver 3.1.0.0, Created: 2010-07-07 19:15:02

License obtain cycle:
Started obtain: 2010-7-15 9:03:14
License for SingleComputerLicense:VFExtractor is obtained: True
License for SingleComputerLicense:VFMatcher is obtained: True
License for SingleComputerLicense:VFBSS is obtained: True
Finished obtain: 2010-7-15 9:03:29

Component information for: E:\Program Files\Neurotechnology\VeriFinger 6.2
        Bin
            dotNET
                    (Neurotec.Biometrics.Extractors.dll): Ver , Managed: True, Created: 2010-07-14 09:37:51
                    (Neurotec.Biometrics.Gui.dll): Ver , Managed: True, Created: 2010-07-14 09:37:51
                    (Neurotec.Biometrics.Matchers.dll): Ver , Managed: True, Created: 2010-07-14 09:37:52
                    (Neurotec.Biometrics.Templates.dll): Ver , Managed: True, Created: 2010-07-14 09:37:52
                    (Neurotec.DeviceManager.dll): Ver , Managed: True, Created: 2010-07-14 09:37:52
                    (Neurotec.dll): Ver , Managed: True, Created: 2010-07-14 09:37:52
                    (Neurotec.Gui.dll): Ver , Managed: True, Created: 2010-07-14 09:37:53
                    (Neurotec.Images.dll): Ver , Managed: True, Created: 2010-07-14 09:37:53
                    (Neurotec.Licensing.dll): Ver , Managed: True, Created: 2010-07-14 09:37:53
            Win32_x86
                Activation
                    Logs
                            ActivationWizardDotNetTrial_2010_07_15.log
                        Neurotechnology Core 3.0: Ver 3.1.0.4, Managed: False, Created: 2010-7-14 9:37:54
                        Neurotechnology Licensing 3.1: Ver 3.1.0.0, Managed: False, Created: 2010-7-14 9:37:55
                        Neurotechnology License Manager 3.1: Ver 3.1.0.0, Managed: False, Created: 2010-7-14 9:37:54
                        (Neurotec.dll): Ver , Managed: True, Created: 2010-07-14 09:37:54
                        (Neurotec.LicenseManager.dll): Ver , Managed: True, Created: 2010-07-14 09:37:54
                        (Neurotec.Licensing.dll): Ver , Managed: True, Created: 2010-07-14 09:37:54
                        ActivationWizardDotNetTrial.exe
                        ActivationWizardDotNetTrial.Settings.xml
                        pg.exe
                        pgd.conf
                FPSmm
                    Additional
                            FPSmmAuthenTec2501.dll, Managed: False
                            FPSmmDermalogZF1.dll, Managed: False
                            FPSmmIdentixR.dll, Managed: False
                            FPSmmNitgen.dll, Managed: False
                            FPSmmSecuGenHFDU02.dll, Managed: False
                            FPSmmSecuGenHFDU03.dll, Managed: False
                            FPSmmSecuGenHFDU04.dll, Managed: False
                            FPSmmTSTBIRD.dll, Managed: False
                    plugin
                            AlgoDvc.dll, Managed: False
                            IEngine_Plus.dll, Managed: False
                            PreProcV21_INT16.dll, Managed: False
                            VenusDvc.dll, Managed: False
                    SPM
                            SPM_1.bin
                        ATSC63.dll, Managed: False
                        BioNetCapture.dll, Managed: False
                        BVLSAPI.dll, Managed: False
                        CertisExports.dll, Managed: False
                        cmtfinger.dll, Managed: False
                        DaktyImage.dll, Managed: False
                        DermalogCalibrateSDK.dll, Managed: False
                        DermalogLoggingFacility.dll, Managed: False
                        DermalogPLS1.dll, Managed: False
                        DermalogVC3.dll, Managed: False
                        FingerChip.dll, Managed: False
                        FingerPrinterDll.dll, Managed: False
                        fm200api.dll, Managed: False
                        fm200drv.dll, Managed: False
                        fpd.dll, Managed: False
                        fpdusb.dll, Managed: False
                        FPSmmArhFpr.dll, Managed: False
                        FPSmmAtmel.dll, Managed: False
                        FPSmmAuthentec.dll, Managed: False
                        FPSmmBiometrika.dll, Managed: False
                        FPSmmCertis.dll, Managed: False
                        FPSmmCrossMatch.dll, Managed: False
                        FPSmmCyte.dll, Managed: False
                        FPSmmDactyScan.dll, Managed: False
                        FPSmmDaktyFpd.dll, Managed: False
                        FPSmmDigent.dll, Managed: False
                        FPSmmEikon.dll, Managed: False
                        FPSmmFM200.dll, Managed: False
                        FPSmmFujitsu.dll, Managed: False
                        FPSmmFutronic.dll, Managed: False
                        FPSmmFutronicEthernetFam.dll, Managed: False
                        FPSmmFutronicMF.dll, Managed: False
                        FPSmmHongda.dll, Managed: False
                        FPSmmJstac.dll, Managed: False
                        FPSmmLighTunning.dll, Managed: False
                        FPSmmLScanEssentials.dll, Managed: False
                        FPSmmLumidigm.dll, Managed: False
                        FPSmmRealScan.dll, Managed: False
                        FPSmmSOP1.dll, Managed: False
                        FPSmmSuprema.dll, Managed: False
                        FPSmmSupremaSFR300R.dll, Managed: False
                        FPSmmTacoma.dll, Managed: False
                        FPSmmUareU.dll, Managed: False
                        FPSmmUpek.dll, Managed: False
                        FPSmmVistaMT.dll, Managed: False
                        FPSmmZKSensor6000.dll, Managed: False
                        FSM26U.dll, Managed: False
                        ftrMFAPI.dll, Managed: False
                        ftrScanAPI.dll, Managed: False
                        fx3.dll, Managed: False
                        fx3scan.dll, Managed: False
                        GALS0410.dll, Managed: False
                        GetImageC500.dll, Managed: False
                        iaapi.dll, Managed: False
                        Id3BiokeyDll.dll, Managed: False
                        Itf32_2080U2.dll, Managed: False
                        IZZIX.dll, Managed: False
                        libusb0.dll, Managed: False
                        LS_USB_Stub.dll, Managed: False
                        LS_USB_Stub_100.dll, Managed: False
                        LS_USB_Stub_Us.dll, Managed: False
                        LS1394.dll, Managed: False
                        LScanEssentials.dll, Managed: False
                        LumiAPI.dll, Managed: False
                        LumiCore.dll, Managed: False
                        MFC71.DLL, Managed: False
                        MSVCP71.DLL, Managed: False
                        MSVCR71.dll, Managed: False
                        NBioBSP.dll, Managed: False
                        RS_SDK.dll, Managed: False
                        Segmentation.dll, Managed: False
                        SMZ_API.dll, Managed: False
                        SmzCmos1.dll, Managed: False
                        sop1.dll, Managed: False
                        TCI.dll, Managed: False
                        TSTBasic.dll, Managed: False
                        UFScannerC.dll, Managed: False
                        VciMt.dll, Managed: False
                        WIS_API.dll, Managed: False
                        WisCmos2.dll, Managed: False
                        ZFScanAPI.dll, Managed: False
                        BVLSInfo.ini
                        DermalogPLS1.cfg
                        FPSmmFutronicEthernetFam.ini
                        futronic.cfg
                        LScanEssentials.ini
                    Neurotechnology Core 3.0: Ver 3.1.0.4, Managed: False, Created: 2010-7-14 9:38:51
                    Neurotechnology Device Manager 3.1, Protected: Ver 3.1.0.1, Managed: False, Created: 2010-7-14 9:38:52
                            NLibraryInfo Activated: Cameras: No, Fingerprint Scanners: Yes, Iris Cameras: No
                    Neurotechnology Biometric Template Extractors 3.1, Protected: Ver 3.1.2.0, Managed: False, Created: 2010-7-14 9:38:55
                            NLibraryInfo Activated: Fingers Base: Yes, Fingers: Yes, Faces Detection: No, Faces Extraction: No, Irises: No, Palms: No
                    Neurotechnology Images 2.6, Protected: Ver 2.6.1.2, Managed: False, Created: 2010-7-14 9:38:59
                            NLibraryInfo Activated: WSQ: Yes, IHead: Yes, JPEG 2000: Yes, Lossless JPEG: Yes
                    Neurotechnology Licensing 3.1: Ver 3.1.0.0, Managed: False, Created: 2010-7-14 9:39:00
                    Neurotechnology Biometric Template Matchers 3.1, Protected: Ver 3.1.1.0, Managed: False, Created: 2010-7-14 9:39:00
                            NLibraryInfo Activated: Fusion: No, Fingers: Yes, Faces: No, Irises: No, Palms: No, Fingers Pro: No, Faces Pro: No, Irises Pro: No, Palms Pro: No
                    Neurotechnology Biometric Templates 3.1: Ver 3.1.0.2, Managed: False, Created: 2010-7-14 9:39:01
                    Neurotechnology Fingerprint Scanner Manager 1.0.COM, Debug: Ver 1.0.0.1, Managed: False, Created: 2010-7-14 9:38:51
                    (Neurotec.Biometrics.Extractors.dll): Ver , Managed: True, Created: 2010-07-14 09:38:52
                    (Neurotec.Biometrics.Gui.dll): Ver , Managed: True, Created: 2010-07-14 09:38:52
                    (Neurotec.Biometrics.Matchers.dll): Ver , Managed: True, Created: 2010-07-14 09:38:53
                    (Neurotec.Biometrics.Templates.dll): Ver , Managed: True, Created: 2010-07-14 09:38:53
                    (Neurotec.DeviceManager.dll): Ver , Managed: True, Created: 2010-07-14 09:38:53
                    (Neurotec.dll): Ver , Managed: True, Created: 2010-07-14 09:38:54
                    (Neurotec.Gui.dll): Ver , Managed: True, Created: 2010-07-14 09:38:54
                    (Neurotec.Images.dll): Ver , Managed: True, Created: 2010-07-14 09:38:54
                    (Neurotec.Licensing.dll): Ver , Managed: True, Created: 2010-07-14 09:38:55
                    (System.Data.SQLite.DLL): Ver , Managed: True, Created: 2010-07-14 09:39:03
                    NeurotecJavaNative.dll, Managed: False
                    sqlite3.dll, Managed: False
                    FingersSampleCS.exe
                    FingersSampleJava.html
                    FingersSampleJava.jar
                    FingersSamplePas.exe
                    FingersSampleVB.exe
                    FingersSampleWX.exe
                    NeurotecJava.jar
                    NLicenses.cfg
                    Register FPScannerManCom.bat
                    sqlitejdbc-v037-nested.jar
            Win64_x64
                Activation
                        Neurotechnology Core 3.0: Ver 3.1.0.4, Managed: False, Created: 2010-7-14 9:39:05
                        Neurotechnology Licensing 3.1: Ver 3.1.0.0, Managed: False, Created: 2010-7-14 9:39:06
                        Neurotechnology License Manager 3.1: Ver 3.1.0.0, Managed: False, Created: 2010-7-14 9:39:06
                        (Neurotec.dll): Ver , Managed: True, Created: 2010-07-14 09:39:06
                        (Neurotec.LicenseManager.dll): Ver , Managed: True, Created: 2010-07-14 09:39:06
                        (Neurotec.Licensing.dll): Ver , Managed: True, Created: 2010-07-14 09:39:06
                        ActivationWizardDotNetTrial.exe
                        pg.exe
                FPSmm
                    Additional
                            FPSmmSecuGenHFDU02.dll, Managed: False
                            FPSmmSecuGenHFDU03.dll, Managed: False
                            FPSmmSecuGenHFDU04.dll, Managed: False
                        FPSmmArhFpr.dll, Managed: False
                        FPSmmFutronic.dll, Managed: False
                        FPSmmFutronicEthernetFam.dll, Managed: False
                        FPSmmUareU.dll, Managed: False
                        FPSmmVistaMT.dll, Managed: False
                        ftrScanAPI.dll, Managed: False
                        VciMT.dll, Managed: False
                        FPSmmFutronicEthernetFam.ini
                        futronic.cfg
                    Neurotechnology Core 3.0: Ver 3.1.0.4, Managed: False, Created: 2010-7-14 9:39:11
                    Neurotechnology Device Manager 3.1, Protected: Ver 3.1.0.1, Managed: False, Created: 2010-7-14 9:39:12
                    Neurotechnology Biometric Template Extractors 3.1, Protected: Ver 3.1.2.0, Managed: False, Created: 2010-7-14 9:39:14
                    Neurotechnology Images 2.6, Protected: Ver 2.6.1.2, Managed: False, Created: 2010-7-14 9:39:15
                    Neurotechnology Licensing 3.1: Ver 3.1.0.0, Managed: False, Created: 2010-7-14 9:39:16
                    Neurotechnology Biometric Template Matchers 3.1, Protected: Ver 3.1.1.0, Managed: False, Created: 2010-7-14 9:39:16
                    Neurotechnology Biometric Templates 3.1: Ver 3.1.0.2, Managed: False, Created: 2010-7-14 9:39:16
                    (Neurotec.Biometrics.Extractors.dll): Ver , Managed: True, Created: 2010-07-14 09:39:12
                    (Neurotec.Biometrics.Gui.dll): Ver , Managed: True, Created: 2010-07-14 09:39:12
                    (Neurotec.Biometrics.Matchers.dll): Ver , Managed: True, Created: 2010-07-14 09:39:12
                    (Neurotec.Biometrics.Templates.dll): Ver , Managed: True, Created: 2010-07-14 09:39:13
                    (Neurotec.DeviceManager.dll): Ver , Managed: True, Created: 2010-07-14 09:39:13
                    (Neurotec.dll): Ver , Managed: True, Created: 2010-07-14 09:39:13
                    (Neurotec.Gui.dll): Ver , Managed: True, Created: 2010-07-14 09:39:13
                    (Neurotec.Images.dll): Ver , Managed: True, Created: 2010-07-14 09:39:13
                    (Neurotec.Licensing.dll): Ver , Managed: True, Created: 2010-07-14 09:39:14
                    (System.Data.SQLite.DLL): Ver , Managed: True, Created: 2010-07-14 09:39:17
                    FingersSampleCS.exe
                    FingersSampleVB.exe
                    FingersSampleWX.exe
                    NLicenses.cfg
        Documentation
                               modNMatchers.bas
                        modNTemplates.bas
                        NFExtractor.cls
                        NFRecord.cls
                        NLExtractor.cls
                        NMatcher.cls
                        NVBUtils.bas
                C
                        TutorialUtils.h
                        Utils.c
                        Utils.h
                CS
                        Utils.cs
                Pas
                        NCore.pas
                        NDeviceManager.pas
                        NExtractors.pas
                        NImages.pas
                        NLicensing.pas
                        NMatchers.pas
                        NTemplates.pas
                        NUtils.pas
                VB
                        Utils.vb
            Fingers
                .doc
                        info.xml
                Bas
                    FingersEnrollFromImageBas
                            FingersEnrollFromImage.vbp
                            MainForm.frm
                            MainForm.frx
                            Neurotechnology.ico
                            Open Visual Basic 6 Project.bat
                            openfolderHS.bmp
                            saveHS.bmp
                    FingersEnrollFromScannerBas
                            FingersEnrollFromScanner.vbp
                            MainForm.frm
                            MainForm.frx
                            Neurotechnology.ico
                            Open Visual Basic 6 Project.bat
                    FingersGeneralizeBas
                            FingersGeneralize.vbp
                            MainForm.frm
                            MainForm.frx
                            Neurotechnology.ico
                            Open Visual Basic 6 Project.bat
===============================================

============ FPSmm Information ============

FPScannerManCom: FPSmm folder not found. (not installed)

FPSmm folder near Activation folder:
   Contents of additional folder:
      FPSmmAuthenTec2501.dll
      FPSmmDermalogZF1.dll
      FPSmmIdentixR.dll
      FPSmmNitgen.dll
      FPSmmSecuGenHFDU02.dll
      FPSmmSecuGenHFDU03.dll
      FPSmmSecuGenHFDU04.dll
      FPSmmTSTBIRD.dll
   ATSC63.dll
   BioNetCapture.dll
   BVLSAPI.dll
   BVLSInfo.ini
   CertisExports.dll
   cmtfinger.dll
   DaktyImage.dll
   DermalogCalibrateSDK.dll
   DermalogLoggingFacility.dll
   DermalogPLS1.cfg
   DermalogPLS1.dll
   DermalogVC3.dll
   FingerChip.dll
   FingerPrinterDll.dll
   fm200api.dll
   fm200drv.dll
   fpd.dll
   fpdusb.dll
   FPSmmArhFpr.dll
   FPSmmAtmel.dll
   FPSmmAuthentec.dll
   FPSmmBiometrika.dll
   FPSmmCertis.dll
   FPSmmCrossMatch.dll
   FPSmmCyte.dll
   FPSmmDactyScan.dll
   FPSmmDaktyFpd.dll
   FPSmmDigent.dll
   FPSmmEikon.dll
   FPSmmFM200.dll
   FPSmmFujitsu.dll
   FPSmmFutronic.dll
   FPSmmFutronicEthernetFam.dll
   FPSmmFutronicEthernetFam.ini
   FPSmmFutronicMF.dll
   FPSmmHongda.dll
   FPSmmJstac.dll
   FPSmmLighTunning.dll
   FPSmmLScanEssentials.dll
   FPSmmLumidigm.dll
   FPSmmRealScan.dll
   FPSmmSOP1.dll
   FPSmmSuprema.dll
   FPSmmSupremaSFR300R.dll
   FPSmmTacoma.dll
   FPSmmUareU.dll
   FPSmmUpek.dll
   FPSmmVistaMT.dll
   FPSmmZKSensor6000.dll
   FSM26U.dll
   ftrMFAPI.dll
   ftrScanAPI.dll
   futronic.cfg
   fx3.dll
   fx3scan.dll
   GALS0410.dll
   GetImageC500.dll
   iaapi.dll
   Id3BiokeyDll.dll
   Itf32_2080U2.dll
   IZZIX.dll
   libusb0.dll
   LS1394.dll
   LScanEssentials.dll
   LScanEssentials.ini
   LS_USB_Stub.dll
   LS_USB_Stub_100.dll
   LS_USB_Stub_Us.dll
   LumiAPI.dll
   LumiCore.dll
   MFC71.DLL
   MSVCP71.DLL
   MSVCR71.dll
   NBioBSP.dll
   RS_SDK.dll
   Segmentation.dll
   SmzCmos1.dll
   SMZ_API.dll
   sop1.dll
   TCI.dll
   TSTBasic.dll
   UFScannerC.dll
   VciMt.dll
   WisCmos2.dll
   WIS_API.dll
   ZFScanAPI.dll

Directories in FPSmm folder:
   Additional
   plugin
   SPM

============================================

============ Log Information ============

2010-07-15 08:52:53 - Diagnostics generation started.
2010-07-15 08:56:52 - Diagnostics was generated.
2010-07-15 09:00:54 - Diagnostics generation started.
2010-07-15 09:01:48 - Diagnostics was generated.
2010-07-15 09:03:02 - Diagnostics generation started.
2010-07-15 09:03:54 - Diagnostics was generated.

==========================================

Admin: moved post to "Activation"
hex_714
 
Posts: 1
Joined: Jul 15, 2010 01:52

Re: Activation and Licensing questions

Postby Martynas » Jul 15, 2010 06:50

Hi,

as I see from your source code you are obtaining license for VeriLook (VLExtractor and VLMatcher), while you are using the VeriFinger SDK.

The correct code for VeriFinger licenses obtaining should be:

Code: Select all
if (NLicensing.licenseObtain("/local","5000","SingleComputerLicense:VFExtractor,SingleComputerLicense:VFMatcher"))
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

DONGLES GOES DOWN W/ 2 MANY REQUEST

Postby kabupy » Jul 30, 2010 19:09

Hi we are having a situation problem.

We are using dongle w/ VF 6.2 licenses inside , we have 01 concurrent license and 1.500 single license PC , we are using LIcense manager service to controll client and server .

Communication w/ Dongle or PDG dont support too many request at same time and goes down. :oops:

We did a robot to test and when we got the total of 256 request (license request at same time) the PGD stop answer .

Our problem is all client station request license almost at same time and We dont know if the problem is w/ PGD or Dongle w/ too many request at same time.

My question :

* How many request PGD support at same time ?
* How many request Dongle support at same time ?

How can we work to have around 1.000 request at same time to PDG and Dongle and work w/ all at same time w/o lost our request ? Today w/ our robot the max was around 126 and 256 request....

:x :x
Admin: moved to "Activation & Licensing"
kabupy
 
Posts: 1
Joined: Jul 30, 2010 18:46

Re: Activation and Licensing questions

Postby Martynas » Aug 05, 2010 10:17

Hello,

can you send your "robot" application source code to support@neurotechnology.com with detailed description of your issue?
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby borbon » Oct 08, 2010 02:14

Hello.

I'm debugging an example of vb, but when it comes to this instruction:
scannerManager.Initialize
there is an error, print the value of error and shows me the following value: Method 'Initialize' of object 'IScannerMan' Failed

also print Err.Description and Err.Number and shows me values: -2147217395, Automation error.

I have to register some dll?, thanks
borbon
 
Posts: 3
Joined: Aug 27, 2010 18:00

Re: Activation and Licensing questions

Postby vaidasz » Oct 11, 2010 11:23

borbon wrote:Hello.

I'm debugging an example of vb, but when it comes to this instruction:
scannerManager.Initialize
there is an error, print the value of error and shows me the following value: Method 'Initialize' of object 'IScannerMan' Failed

also print Err.Description and Err.Number and shows me values: -2147217395, Automation error.

I have to register some dll?, thanks


Hello,

Please make sure all DLLs are loaded from SDK\Bin\OS_VERSION directory. This error usually means that some dlls are not found.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
Posts: 559
Joined: Apr 30, 2010 06:57
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby borbon » Oct 11, 2010 15:59

OK, thank you very much Vaidaz.

Now if you can tell me what I should install on a computer that is only going to use a fingerprint extraction license and should not have the sdk.

in advance thank you very much
borbon
 
Posts: 3
Joined: Aug 27, 2010 18:00

Re: Activation and Licensing questions

Postby vaidasz » Oct 12, 2010 12:22

borbon wrote:OK, thank you very much Vaidaz.

Now if you can tell me what I should install on a computer that is only going to use a fingerprint extraction license and should not have the sdk.

in advance thank you very much


Hello,

You can install redistributable provided with the SDK. It installs all dlls required.
If you want to use only extraction (non .NET application) then you will need these dlls: NCore.dll, NExtractors.dll, NImages.dll, NLicensing.dll, NTemplates.dll. If it is a .NET applicaiton, you will need: Neurotec.dll, Neurotec.Biometrics.Extractors.dll, Neurotec.Images.dll, Neurotec.Licensing.dll, Neurotec.Biometrics.Templates.dll. These dlls are needed if you don't want to scan fingerprint.
If you want to scan them from, you will need additional dll - NDeviceManager.dll (for non .NET application) or Neurotec.DeviceManager.dll (for .NET application). Also include FPSmm folder with the DLLs you need for specific scanners (there is info about scanners DLLs in documentation provided with SDK).
Also your application depends on how license obtain is implemented. If it is implemented like in our SDK you will need NLicenses.cfg file as well.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
Posts: 559
Joined: Apr 30, 2010 06:57
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby borbon » Oct 22, 2010 00:13

Thank you VaidaZ i resolved the problem in my pc but

I have the following problem.

on a pc install the redistributable of VeriFinger 6.1, also install digital person
fingerprint gold 3.2, also install the DigitalPersona Fingerprint Platinum 3.3.

In a separate folder, install an application that uses a extractor license

this application works on my pc does not have the SDK, but on another pc would not work, ie
I do not read the fingerprint tells me there are no readers connected.

It is worth mentioning that I have the folder with the file FPSmm FPSmmUareU.dll
I have also checked the license and the service being executed neurotechnology

This application in my pc it works fine, but in the other pc will not work.

I will be doing wrong?
borbon
 
Posts: 3
Joined: Aug 27, 2010 18:00

Re: Activation and Licensing questions

Postby lallimohan » Oct 22, 2010 09:37

Hello Mr. Martynas,

I would like to explain two scenarios to you:

Scenario 1
----------------

I have succesfully converted the FacesSampleWX project in "C:\VL40ExtendedTrial\samples\Faces\CPP\FacesSampleWX" folder (which is created if we extract "VeriLook_4_0_Extended_SDK_Trial_2009-11-27.zip" file from your web-site), INTO A DLL using Microsoft Visual C++ 2008 IDE.

If I call the DLL from another Windows Executable the function call
"result = NLicenseObtain(address, port, licenseList[i], &available);" is returning a -14 and PG.EXE crashes.
----------------------------------------------------------------------
Scenario 2
----------------
I am able to build and run the same project workspac3 FacesSampleWX.sln successfuly from within Microsoft Visual C++ 2008 IDE as a standalone executable.
----------------------------------------------------------------------
I have the following questions.
Please revert back to me and explain why NLicenseObtain is failing. Can I have all the return codes for NLicenseObtain please?

Is NLicenseObtain function reaching out to pg.exe for obtaining information?

As I am working towards a very stiff deadline, I would greatly appreciate a quick response from you.

Mohan
lallimohan
 
Posts: 1
Joined: Oct 22, 2010 09:32

Re: Activation and Licensing questions

Postby vaidasz » Oct 22, 2010 10:32

borbon wrote:Thank you VaidaZ i resolved the problem in my pc but

I have the following problem.

on a pc install the redistributable of VeriFinger 6.1, also install digital person
fingerprint gold 3.2, also install the DigitalPersona Fingerprint Platinum 3.3.

In a separate folder, install an application that uses a extractor license

this application works on my pc does not have the SDK, but on another pc would not work, ie
I do not read the fingerprint tells me there are no readers connected.

It is worth mentioning that I have the folder with the file FPSmm FPSmmUareU.dll
I have also checked the license and the service being executed neurotechnology

This application in my pc it works fine, but in the other pc will not work.

I will be doing wrong?


Hello,

Please download the latest version of VeriFinger 6.1 SDK and install Digital Persona One Touch SDK for Windows. Digital Persona One Touch SDK is available in "install" folder of the downloaded SDK.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
Posts: 559
Joined: Apr 30, 2010 06:57
Location: Vilnius, Lithuania

License activation problem

Postby dada » Dec 09, 2010 16:43

Hello sir,

I wrongly installed my VeriFinger components on two different system.Please how may i get another single computer Verifinger matcher.
my existing Verifinger distributor id is 9000 and serial number is 27445.

Thanks, as i anticipate your quick response
dada
 
Posts: 1
Joined: Dec 09, 2010 16:36

Re: License activation problem

Postby Martynas » Dec 10, 2010 12:01

Hello,

please write a problem description to the support@neurotechnology.com
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

License for FingerCell SDK

Postby kimmirae » Dec 21, 2010 00:58

I can't understand the iamge of license for FingerCell SDK.
If the detail type of license is a installation counter of embedded machine, does this license also require the activation ?
kimmirae
 
Posts: 2
Joined: Dec 21, 2010 00:44

Re: Activation and Licensing questions

Postby Martynas » Dec 22, 2010 13:01

Hello,

licenses for FingerCell EDK does not require license activation.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

FingerCell Installation License

Postby kimmirae » Jan 04, 2011 04:03

I want to know the about FingerCell Installation License.
1. Method of FingerCell Installation License?
2. In case of copying embedded resources activated by FingerCell Installation License, how is this installation license protected?
kimmirae
 
Posts: 2
Joined: Dec 21, 2010 00:44

Re: FingerCell Installation License

Postby Martynas » Jan 04, 2011 08:56

Answer was sent by the email.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
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Re: Activation and Licensing questions

Postby BarrahC » Jan 08, 2011 09:29

I'M NEW TO THIS ISSUE OF ACTIVATION AND LICENSING OF BIOMETRIC SCANNERS:

FIRSTLY, I ALREADY HAVE A DIGITIALPERSONA SCANNER; I NEED TO KNOW HOW TO INSTALL IT AND ALSO, ABOUT ACTIVATION AND LICENSING OF THE SAME.
BarrahC
 
Posts: 1
Joined: Jan 08, 2011 09:16

Re: Activation and Licensing questions

Postby Martynas » Jan 10, 2011 07:25

BarrahC wrote:I'M NEW TO THIS ISSUE OF ACTIVATION AND LICENSING OF BIOMETRIC SCANNERS:

FIRSTLY, I ALREADY HAVE A DIGITIALPERSONA SCANNER; I NEED TO KNOW HOW TO INSTALL IT AND ALSO, ABOUT ACTIVATION AND LICENSING OF THE SAME.


Digital Persona drivers are included in the SDK "install" folder. Instructions on activation are described in "Activation.pdf" in "documentation" folder of the SDK.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

How to deactivate a license

Postby sophie » Jan 11, 2011 10:21

Please, can somebody take me through the process of de-activating an already activated neurotech license?
sophie
 
Posts: 1
Joined: Jan 11, 2011 10:07

Re: Activation and Licensing questions

Postby vaidasz » Jan 14, 2011 09:41

sophie wrote:Please, can somebody take me through the process of de-activating an already activated neurotech license?

Hello,
Answered by e-mail.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
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Fingerprints SDK 2

Postby ade » Jan 15, 2011 18:46

Pls while activating my fingerprint scanner,the process is failing and is writing error code activate error. i was asked to contact
support@neutrotechnology.com. Pls i really need your help very urgent.
ade
 
Posts: 1
Joined: Jan 15, 2011 18:26

Re: Activation and Licensing questions

Postby Martynas » Jan 17, 2011 12:11

ade wrote:Pls while activating my fingerprint scanner,the process is failing and is writing error code activate error. i was asked to contact
support@neutrotechnology.com. Pls i really need your help very urgent.


Contact the support@neurotechnology.com.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

BSS add-on 6.2 licensing

Postby effendisusanto » Jan 24, 2011 06:50

Dear all,

My company purchased VeriLook 4.0 Extended and VeriFinger 6.2 Extended. It's quite easy to install and activate this modul. And then last week we though that we need VeriLook 4.0 BSS addon and VeriFInger 6.2 BSS addon. And my company bought for us last week.

And the problem begin, we receive link to download but the distributor gave us no serial number. Hmm at that time I though maybe we need no Serial Number, and just copy then paste.

But, we got error that no license obtained for bss. And after a few days, I gave up. So finally I post my question here :
1. How to activate BSS addon in VF 6.2 and VL 4.0?
2. Is this right to get no Serial Number on BSS addon?

Thanks
effendisusanto
 
Posts: 1
Joined: Jan 24, 2011 03:40

Re: Activation and Licensing questions

Postby Martynas » Jan 24, 2011 09:51

Hello,

BSS Add-on licenses for VeriFinger 6.2 and for VeriLook 4.0 are provided as special license files after the purchasing of the BSS Add-on. Once the license files are received, you need to copy it to each computer where the BSS Add-on will be used.
It is needed to configure the Neurotechnology licensing service to use these licenses. It can be done by editing the pgd.conf file. You need to add the line "LicenseFile = path_to_saved_BSS_license_file" and restart the Neurotechnology licensing service.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby mfonini » Jan 24, 2011 15:59

pls sir i want to reactivate my finger print key in a new system because the last system i use break down help me
mfonini
 
Posts: 2
Joined: Jan 24, 2011 15:50

Re: Activation and Licensing questions

Postby Martynas » Jan 25, 2011 08:49

Hi,

please contact the Neurotechnology Support Department support@neurotechnology.com.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Installation and activation

Postby jin_zhe » Jan 29, 2011 05:38

Dear

I have received the VeriFinger SDK 6.2 that we purchased. The package contains only a trial version of SDK and a pen drive (USB) with a 5-digit number. Then i installed SDK using the CD and it says Expired when i run the activation program. also I plug-in the USB, nothing displays. Why there is no description on the installation and activation? Please assist on this as soon as possible.

thanks

Admin: merged to "Activation and Licensing questions" topic
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Re: Activation and Licensing questions

Postby Martynas » Jan 31, 2011 08:03

Hi,

please send your issue description and the SDK Reference ID, if you have received it from the distributor, to support@neurotechnology.com.
Best regards,

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Re: Activation and Licensing questions

Postby jin_zhe » Jan 31, 2011 12:43

Hello,

I just installed VeriFinger SDK 6.3 then i try to activate the SDK using dongle. I clicked the button of Dongle (VLM) on the ActivationWizardDotNet program. After process, in the product list, it displays VeriFinger matcher 1 Licenses only. I refer to product web page. The Fingerprint Extractor also should be included. Then i try to run some program in sample folder, it also displays error message. pls advice.

thanks
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Re: Activation and Licensing questions

Postby Martynas » Jan 31, 2011 12:54

Hi,

the same message you have sent to support@neurotechnology.com. Please do not double your requests.
As I saw previously, your dongle has VFExtractor and VFMatcher licenses, which are for the VeriFinger 6.2 Standard SDK. My colleague gave you a download link to this SDK, but you have downloaded the VeriFinger 6.3 Standard SDK.
If you want to use your licenses with this SDK, then you will need to modify all tutorials and samples and change the licenses obtain code from the i.e. in C# NLicense.ObtainComponent() to NLicense.Obtain(). Both methods are documented in the API Reference in the documentation of the SDK and includes samples how to obtain licenses. In your particular case, i.e. if you want to use the VFExtractor license you need to use NLicense>obtain("/local", "5000", "SingleComputerLicense:VFExtractor");
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Re: Activation and Licensing questions

Postby jin_zhe » Jan 31, 2011 13:39

Hi,

Thanks for your reply. Now the problem is When i login web site using the link provided by Mr.Povilas, there are 2 options 1) VeriFinger 6.2 Extended SDK. 2) VeriFinger 6.3 Standard / Extended SDK. However, my order is VeriFinger 6.2 Standard SDK. So which one should i choose to download?

2nd question is , previously i did a program to extract minutiae information using VeriFinger 6.0 trial version. Can I directly use the code in licensed version?

thanks
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Re: Activation and Licensing questions

Postby Martynas » Jan 31, 2011 14:22

Hi,

yes, Povilas made a mistake, i will send you a correct link via email.

What regards the application developed by using VeriFinger 6.0 running on VeriFinger 6.2 or 6.3. In any case it will not run as the API has changed and you will need to re-develop your application.
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Re: Activation and Licensing questions

Postby Crisstina » Feb 08, 2011 16:49

Hello,

Is it possible to use VF 4.0 Licences with Activation Wizard of VF 6.2? Or to generate licences using LicenceManager.exe?

Thank you
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Re: Activation and Licensing questions

Postby Martynas » Feb 09, 2011 11:22

Hi,

VF 4.0 licenses are not supported in VF 6.2. Please contact us via email support@neurotechnology.com.
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Cuestions about features G

Postby buho55 » Feb 15, 2011 07:35

im working with verifinger 6.0 and vb 6 project called vfsample.vb6

im just want to know when i calculate a features G with G = NFGetG(features) always gives 70 and with G = nfRec.RecordGetG the value is always diferent like 136 or 120.
the project is a sample in vb 6 provide with the sdk 6.0
Is there something wrong with that?
Sorry for mi bad english
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Re: Cuestions about features G

Postby Martynas » Feb 25, 2011 08:30

buho55 wrote:im working with verifinger 6.0 and vb 6 project called vfsample.vb6

im just want to know when i calculate a features G with G = NFGetG(features) always gives 70 and with G = nfRec.RecordGetG the value is always diferent like 136 or 120.
the project is a sample in vb 6 provide with the sdk 6.0
Is there something wrong with that?
Sorry for mi bad english

Hi,

which revision number of the VeriFinger 6.0 are you using. It can be found in the RevisionNumber.txt file of the downloaded SDK.
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Re: Cuestions about features G

Postby buho55 » Mar 09, 2011 18:05

hi,

I can't find RevisionNumber.txt file in the sdk. but in diagnostic file with activationwizard, found a revision number:

Company: Neurotechnology
Version: 1. 0. 0. 27378
Description: Protection Governor (PC protection type) 1.0
Copyright: Copyright (C) 2005-2008 Neurotechnology

Config:
Mode = gateway
Port = 5000
Address = 192.168.1.2

pgd.log file:
Starting PG (revision: 27378, mode: gateway, pc)
PG started.
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Re: Cuestions about features G

Postby Martynas » Mar 10, 2011 07:30

buho55 wrote:hi,

I can't find RevisionNumber.txt file in the sdk. but in diagnostic file with activationwizard, found a revision number:

Company: Neurotechnology
Version: 1. 0. 0. 27378
Description: Protection Governor (PC protection type) 1.0
Copyright: Copyright (C) 2005-2008 Neurotechnology

Config:
Mode = gateway
Port = 5000
Address = 192.168.1.2

pgd.log file:
Starting PG (revision: 27378, mode: gateway, pc)
PG started.


Hi,

you are using the VeriFinger 6.0 version, which was released in August of 2008, while the lats update was made in December of 2008. Please use your download link and password, which you have received when you have purchased the SDK and download the latest VeriFinger 6.0 version.
Best regards,

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Re: Cuestions about features G

Postby buho55 » Mar 10, 2011 16:49

Thanks already fix the problem. I have another issue with licencemanager (Dongle) that we can't check the numbers of licences used. The file LicenceUsage.log only show 5 licences and we use too much more than that.
In that case we use pg.exe version Neurotechnology Activation Service (PC) 1.1.0.0
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Re: Activation and Licensing questions

Postby Martynas » Mar 14, 2011 08:43

Hi,

this issue is not fixed in the VeriFinger 6.0, while it was fixed only in latest VeriFinger 6.2 and MegaMatcher 3.1 updates.
Best regards,

Martynas
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Re: Activation and Licensing questions

Postby KimNguyen » Mar 17, 2011 21:15

Hi,

I am using VeriFinger Standard SDK 6.2 on Windows XP SP 3 and I am experiencing issues I've never seen before. I'm receiving the following error:

Neurotec.NIOException: IO error occured
at Neurotec.NResult.RaiseError(Int32 error)
at Neurotec.NResult.Check(Int32 result)
at Neurotec.Licensing.NLicense.Obtain(String address, String port, String product)

The address, port and product number are valid and the extractor and matcher licenses have been installed via the VF SDK Activation Wizard. The licenses are valid, and I've verified extracting and matching functions with the sample apps. Sometimes this error DOES NOT occur, it's appearance is very random. We seem to be doing everything right on our end, but results are mixed. Any advice?

If it helps we are also using VeriEye Standard 2.2 and VeriLook Standard 4.0 and this error does not occur with these products. The licenses for VeriEye and VeriLook are installed under the VF SDK Activation Wizard. I thought that might have been the issue, but I've tried installing them under their respective SDK Activation Wizards and the errors still appear.
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Re: Activation and Licensing questions

Postby vaidasz » Mar 18, 2011 16:57

KimNguyen wrote:Hi,

I am using VeriFinger Standard SDK 6.2 on Windows XP SP 3 and I am experiencing issues I've never seen before. I'm receiving the following error:

Neurotec.NIOException: IO error occured
at Neurotec.NResult.RaiseError(Int32 error)
at Neurotec.NResult.Check(Int32 result)
at Neurotec.Licensing.NLicense.Obtain(String address, String port, String product)

The address, port and product number are valid and the extractor and matcher licenses have been installed via the VF SDK Activation Wizard. The licenses are valid, and I've verified extracting and matching functions with the sample apps. Sometimes this error DOES NOT occur, it's appearance is very random. We seem to be doing everything right on our end, but results are mixed. Any advice?

If it helps we are also using VeriEye Standard 2.2 and VeriLook Standard 4.0 and this error does not occur with these products. The licenses for VeriEye and VeriLook are installed under the VF SDK Activation Wizard. I thought that might have been the issue, but I've tried installing them under their respective SDK Activation Wizards and the errors still appear.


Hello,

Please generate diagnostics using Activation Wizard, save it to file and e-mail to support@neurotechnology.com. Please also copy the text you posted on forum so it would be faster.
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Re: Neurotec exception

Postby kishan1990 » Mar 29, 2011 07:26

I am also getting this type of error..Whenever i am trying to use any DLL in my application.I am getting error that Unable to load Ndevices/NImages etc...
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Re: Neurotec exception

Postby Martynas » Mar 29, 2011 08:42

kishan1990 wrote:I am also getting this type of error..Whenever i am trying to use any DLL in my application.I am getting error that Unable to load Ndevices/NImages etc...

The answer was provided in this post.
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no NeurotecJavaNative in java.library.path

Postby nrunkana » Apr 06, 2011 09:43

Hi,
I m using VeriFinger_6_2_Extended_SDK, path i m setting in environment variable of the system.
my logic is verify fingure matching in server side below line exception is throwing,

if (NLicensing.licenseObtain(licConfig.getServerIP(), licConfig.getServerPort(), licensesString))

Code: Select all
Caused by: java.lang.UnsatisfiedLinkError: no NeurotecJavaNative in java.library.path
   at java.lang.ClassLoader.loadLibrary(Unknown Source)
   at java.lang.Runtime.loadLibrary0(Unknown Source)
   at java.lang.System.loadLibrary(Unknown Source)
   at com.neurotechnology.Library.NativeManager.loadDefault(NativeManager.java:14)
   at com.neurotechnology.Library.NativeManager.<clinit>(NativeManager.java:96)
   at com.neurotechnology.NLicensing.NLicensing.<clinit>(NLicensing.java:28)
   at

Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.neurotechnology.NLicensing.NLicensing
   at com.sample.webservice.handler.FingurePrintsVerifySynchronizerHandler.getFingureVerify(FingurePrintsVerifySynchronizerHandler.java:114)
   at com.sample.webservice.handler.FingurePrintsVerifySynchronizerHandler.retriveFingurePrinttatus(FingurePrintsVerifySynchronizerHandler.java:84)
   at com.sample.webservice.FingurePrintsSynchronizer.retriveFingurePrinttatus(FingurePrintsSynchronizer.java:45)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)


Please suggest what should be done.

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Re: Activation and Licensing questions

Postby Martynas » Apr 08, 2011 11:22

Hello,

NeurotecJava.jar requires NeurotecJavaNative.dll (libNeurotecJavaNative.so for linux) and dependent libraries. They are located in <SDK>\Bin\Win32_x86 for windows and <SDK> \Lib\Linux_x86 (_64) for linux.
When running console application add –Djava.library.path=<path to mentioned directories> parameter to point JVM were these libraries are located.

You can also either add directories above to system library path or run application from these directories.
Best regards,

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