neurotechnology.com

by **vaidasz** » Jul 16, 2014 12:04

yinkalonge wrote:Hi Forum,

I had an error while trying to run the sample code provided (MM 3.1 version SDK) to convert NTemplate to ISO format.
The error was "Operation is not activated". I am using MM 3.1 SDK and have a MM server license so i do not expect the error ?

Any hint / help please ?

Hello,

The license you are using is not the one that enables biometric standards support. You need to have MegaMatcher Client license activated.

by **vladalexeev** » Jul 17, 2014 11:01

Until last time we used Verilook 4. Now, we are considering to move to Verilook 5.
We have many VLMatcher, VLExtractor license keys for VeriLook 4.0 Standard SDK.
Will they work with Verilook 5? Which limitations will be?

by **vaidasz** » Jul 17, 2014 14:55

vladalexeev wrote:Until last time we used Verilook 4. Now, we are considering to move to Verilook 5.
We have many VLMatcher, VLExtractor license keys for VeriLook 4.0 Standard SDK.
Will they work with Verilook 5? Which limitations will be?

Hello,

Yes, all older licenses are compatible with newer version of the SDK. There is no any issue.
The limitations that will be applied are the same as for VeriLook 5.0 Stanadard SDK.

by **btormey** » Jul 18, 2014 19:42

I am attempting to access my licenses via a Windows Service hosted on my VM (the same VM the internet licenses are hosted on). However when I attempt to access the licenses I get

IO error occured

I know this error occurs when the activation application cannot be found, but the application software is on the VM, and it can be accessed when I am running a console application on the VM.

Is there something preventing a Windows Service from accessing the licensing software?

by **Nico Botha** » Jul 30, 2014 14:08

Good day
(after so many years my first post here)
I have a questions on the client PC side.

Some Background.
We are deployment a fingerprint solution to many PC"s on a new contract.
On the server side we will be deploying in phases:
1) Matcher,
2) Fast Fingerprint Matcher, with matching server and then nodes,
3) Accelerator Matcher and then
4) Accelerator Extended (in 10 years from now) :shock:

.

Questions
For the client side PC"s, can we use the FingerPrint Extractor component to link to the Matching Severs, or do we need the Fingerprint Client component to work with the Matching Server?

thank you

Admin: merged to "Activation and Licensing questions"

by **Martynas** » Jul 31, 2014 12:06

Hi,

Nico Botha wrote:For the client side PC"s, can we use the FingerPrint Extractor component to link to the Matching Severs, or do we need the Fingerprint Client component to work with the Matching Server?

You can use either Finger Extractor, or Finger Client licenses, to send matching tasks to matching server.
The choice of the license depends on the required functionality on the client side.

by **Nico Botha** » Jul 31, 2014 17:52

Thank you

by **Kamen** » Aug 21, 2014 16:36

Hello,

Is the /Redistributable/Win64_x64/NeurotecBiometricSDKRedistributable.exe still available in MM 5.0? It was available in 4.5 and we installed the software on the production server like that:

NeurotecBiometricSDKRedistributable.exe /ACTIVATION
NeurotecBiometricSDKRedistributable.exe /SERVER

What is the proper way to install only the Activation and Server on a brand new computer in version 5.0?

Kamen

by **Martynas** » Aug 22, 2014 07:44

Kamen wrote:Hello,

Is the /Redistributable/Win64_x64/NeurotecBiometricSDKRedistributable.exe still available in MM 5.0? It was available in 4.5 and we installed the software on the production server like that:

NeurotecBiometricSDKRedistributable.exe /ACTIVATION
NeurotecBiometricSDKRedistributable.exe /SERVER

What is the proper way to install only the Activation and Server on a brand new computer in version 5.0?

Kamen

Hello,

Redistributable.exe is not available in 5.0 version of the SDK. Customers need to deploy required dlls by themselves.

by **kailas** » Aug 28, 2014 06:22

Hello even I keep getting this error: Trial Server response: ERROR: Index was outside the bounds of the array.

please help..

by **Martynas** » Aug 29, 2014 07:16

kailas wrote:Hello even I keep getting this error: Trial Server response: ERROR: Index was outside the bounds of the array.

please help..

Hello,

generate the diagnostic and send it to support@neurotechnology.com along with the issue description.

by **nurzico** » Sep 01, 2014 06:58

I am using dongle as license server for several machines in linux environment with enough number of license.
After several time on/off of JVMs i cant get license from license server and after then i can not get any single license but if i restart the "pgd" process then i can acquire license as usual?
Can't figure out what is the reason. I am releasing license components on JVM shutdown.
Thanks in advance.

Admin: merged to "Activation and Licensing questions"

by **stevenmarkford** » Sep 04, 2014 11:48

I have installed the trial SDK and run the activation wizard. But calling "new FMRecord()" in the ServerSampleCS causes an “Operation is not activated” exception even though calling this exact same method in TemplateConversionCS works fine. Do you know why the operation would be activated in one solution but not the other?

by **vaidasz** » Sep 05, 2014 10:03

stevenmarkford wrote:I have installed the trial SDK and run the activation wizard. But calling "new FMRecord()" in the ServerSampleCS causes an “Operation is not activated” exception even though calling this exact same method in TemplateConversionCS works fine. Do you know why the operation would be activated in one solution but not the other?

Hello,

Please write an e-mail to support@neurotechnology.com with issue description. Also attach the diagnostics generated using Activation Wizard and saved to file.

by **vaidasz** » Sep 08, 2014 07:53

nurzico wrote:I am using dongle as license server for several machines in linux environment with enough number of license.
After several time on/off of JVMs i cant get license from license server and after then i can not get any single license but if i restart the "pgd" process then i can acquire license as usual?
Can't figure out what is the reason. I am releasing license components on JVM shutdown.
Thanks in advance.

Hello,

I assume you are using single computer licenses. Single computer licenses are assigned for the computer that obtained the license for 8 hours since usage. If you want to use the same license on another computer, you need to stop the licensing service on the computer you are using the license from, wait for 8 hours and then obtain it on another computer. Another option is to restart the licensing service on the computer where dongle is connected.
There is another type of license - concurrent licenses. Such licenses become available for another computer right after it is released in the source code. The programming should be done differently using concurrent licenses: license should be obtained just before it is needed (for example, right before extraction) and released when it is not needed (after extraction is done).

by **JRosendo** » Sep 18, 2014 16:27

Hello.

The System I'm working with activates a Neurotechnology Single Machine Licence on each client computer, via JAVA API.

The problem is that every time a licence is activated or deactivated, it is needed to restart the Neurotechnology Windows Service in order for the System to be able to obtain Neurotechnology Components. (It won't let me obtain the components AFTER ACTIVATING licence and BEFORE RESTARTING the service).

I know the windows service can be restarted via JAVA API as well, but that operation requires the windows user running the System to have Administrator privileges.

Is there a way to activate/deactivate the licence without having to restart the windows service?

Thank you.

Admin: merged to "Activation and Licensing questions"

by **vaidasz** » Sep 22, 2014 12:17

JRosendo wrote:Hello.

The System I'm working with activates a Neurotechnology Single Machine Licence on each client computer, via JAVA API.

The problem is that every time a licence is activated or deactivated, it is needed to restart the Neurotechnology Windows Service in order for the System to be able to obtain Neurotechnology Components. (It won't let me obtain the components AFTER ACTIVATING licence and BEFORE RESTARTING the service).

I know the windows service can be restarted via JAVA API as well, but that operation requires the windows user running the System to have Administrator privileges.

Is there a way to activate/deactivate the licence without having to restart the windows service?

Thank you.

Hello,

There is no other way. The licensing service has to be restarted if new license is added.

by **JRosendo** » Sep 22, 2014 19:46

That's sad.

Thank you.

by **dorny** » Sep 26, 2014 10:59

Hello,

I have some problems with activation of trial license.
It does not work for Face Extractor/Matcher and Fingerprint Extractor/Matcher.
However all other trial licenses works well.

Here is part of Diagnostic output from activation wizard:

Code: Select all: License for Fingerprint Capturer is obtained: True License for Fingerprint Extractor is obtained: False License for Fingerprint Client is obtained: True License for Face Capturer is obtained: True License for Face Extractor is obtained: False License for Face Client is obtained: True ...

I"m running Windows 8.1 64 bit. I have also tried to install SKD and activate license on another computer in company but the result was same.
There are no information why it"s not working (no error or expired messages). I can"t figure out what is wrong.
Thanks.

by **vaidasz** » Sep 29, 2014 15:22

dorny wrote:Hello,

I have some problems with activation of trial license.
It does not work for Face Extractor/Matcher and Fingerprint Extractor/Matcher.
However all other trial licenses works well.

Here is part of Diagnostic output from activation wizard:
Code: Select all
License for Fingerprint Capturer is obtained: True License for Fingerprint Extractor is obtained: False License for Fingerprint Client is obtained: True License for Face Capturer is obtained: True License for Face Extractor is obtained: False License for Face Client is obtained: True ...

I"m running Windows 8.1 64 bit. I have also tried to install SKD and activate license on another computer in company but the result was same.
There are no information why it"s not working (no error or expired messages). I can"t figure out what is wrong.
Thanks.

Hello,

Generate diagnostics using Activation Wizard, save it to file and send to support@neurotechnology.com. Do not forget to describe the issue.
Are you able to obtain licenses using samples provided with SDK?

by **mbogliacino** » Oct 17, 2014 12:43

Hi,

Can I activate a file .lic license on virtual environment?

Best regards

Admin: merged to "Activation and Licensing questions"

by **Martynas** » Oct 20, 2014 06:25

Hello,

mbogliacino wrote:Can I activate a file .lic license on virtual environment?

Single computer license, provided as serial numbers are not supported on virtual machines.
In short, virtual machine can get license from these sources:
1. Dongle connected to the host computer if virtualization environment configured to provide access to host USB port. This is not recommended way as some virtualization software have USB issues and solution can be not stable.
2. Dongle connected to some computer available over network. That computer would run license management software and VM can connect it to get license.
3. Our internet server. We have license type called "Internet licenses". In this case VM would communicate with our server.

by **chkur** » Nov 10, 2014 17:27

Hi

I downloaded Trial version of SDK with 30-days evaluation period on October, 20th. About 2 weeks I learned it, but since last Friday (November, 7th) I can"t run NServer. I get message

Code: Select all: $ ./run_NServer.SQLite.sh 1415639874:../../../Cluster/Source/NClusterCommon/logger.c:271: _lprintf: WARNING: logger not initialized, logging to stderr: 1415639874:../../../Cluster/Source/NClusterServer/server_main.c:651: main: server exited

NServer.log

Code: Select all: 1415639934:../../../Cluster/Source/NClusterServer/server_main.c:392: init: starting server (revision 123025) ... 1415639934:../../../Cluster/Source/NClusterServer/server_main.c:395: init: Not registered.

diagnostic_report.log

Code: Select all: ================================= Diagnostic report (Trial) ================================= Time: ??? ??? 10 19:20:02 EET 2014 ============ Linux info ============================================================= ------------------------------------------------------------------------------------- Uname: Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux ------------------------------------------------------------------------------------- Linux distribution: /etc/lsb-release: DISTRIB_ID=Ubuntu DISTRIB_RELEASE=14.04 DISTRIB_CODENAME=trusty DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS" /etc/os-release /etc/debian_version: NAME="Ubuntu" VERSION="14.04.1 LTS, Trusty Tahr" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.1 LTS" VERSION_ID="14.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" jessie/sid ------------------------------------------------------------------------------------- Pre-login message: /etc/issue: Ubuntu 14.04.1 LTS l ------------------------------------------------------------------------------------- Linux kernel headers version: /usr/include/linux/version.h: #define LINUX_VERSION_CODE 199947 #define KERNEL_VERSION(a,b,c) (((a) << 16) + ((b) << 8) + (c)) ------------------------------------------------------------------------------------- Linux kernel modules: pci_stub 12622 1 - Live 0x0000000000000000 vboxpci 23194 0 - Live 0x0000000000000000 (OX) vboxnetadp 25670 0 - Live 0x0000000000000000 (OX) vboxnetflt 27613 0 - Live 0x0000000000000000 (OX) vboxdrv 339502 3 vboxpci,vboxnetadp,vboxnetflt, Live 0x0000000000000000 (OX) bnep 19624 2 - Live 0x0000000000000000 rfcomm 69160 8 - Live 0x0000000000000000 snd_hda_codec_hdmi 46368 1 - Live 0x0000000000000000 snd_hda_codec_realtek 65580 1 - Live 0x0000000000000000 uvcvideo 80885 0 - Live 0x0000000000000000 videobuf2_vmalloc 13216 1 uvcvideo, Live 0x0000000000000000 videobuf2_memops 13362 1 videobuf2_vmalloc, Live 0x0000000000000000 videobuf2_core 40664 1 uvcvideo, Live 0x0000000000000000 videodev 134688 2 uvcvideo,videobuf2_core, Live 0x0000000000000000 snd_hda_intel 56451 4 - Live 0x0000000000000000 snd_hda_codec 192906 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel, Live 0x0000000000000000 snd_hwdep 13602 1 snd_hda_codec, Live 0x0000000000000000 snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec, Live 0x0000000000000000 arc4 12608 2 - 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Live 0x0000000000000000 snd_seq 61560 2 snd_seq_midi,snd_seq_midi_event, Live 0x0000000000000000 ghash_clmulni_intel 13216 0 - Live 0x0000000000000000 cryptd 20359 1 ghash_clmulni_intel, Live 0x0000000000000000 drm_kms_helper 55071 1 i915, Live 0x0000000000000000 snd_seq_device 14497 3 snd_seq_midi,snd_rawmidi,snd_seq, Live 0x0000000000000000 snd_timer 29482 2 snd_pcm,snd_seq, Live 0x0000000000000000 joydev 17381 0 - Live 0x0000000000000000 drm 303102 5 i915,drm_kms_helper, Live 0x0000000000000000 snd 69322 19 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq_midi,snd_rawmidi,snd_seq,snd_seq_device,snd_timer, Live 0x0000000000000000 serio_raw 13462 0 - Live 0x0000000000000000 cfg80211 484040 3 ath9k,ath,mac80211, Live 0x0000000000000000 lpc_ich 21080 0 - Live 0x0000000000000000 mei_me 18627 0 - Live 0x0000000000000000 soundcore 12680 1 snd, Live 0x0000000000000000 mei 82276 1 mei_me, Live 0x0000000000000000 i2c_algo_bit 13413 1 i915, Live 0x0000000000000000 acer_wmi 32522 0 - Live 0x0000000000000000 sparse_keymap 13948 1 acer_wmi, Live 0x0000000000000000 wmi 19177 1 acer_wmi, Live 0x0000000000000000 video 19476 2 i915,acer_wmi, Live 0x0000000000000000 mac_hid 13205 0 - Live 0x0000000000000000 parport_pc 32701 0 - Live 0x0000000000000000 ppdev 17671 0 - Live 0x0000000000000000 lp 17759 0 - Live 0x0000000000000000 parport 42348 3 parport_pc,ppdev,lp, Live 0x0000000000000000 hid_generic 12548 0 - Live 0x0000000000000000 usbhid 52659 0 - Live 0x0000000000000000 hid 106148 3 hid_generic,usbhid, Live 0x0000000000000000 psmouse 106714 0 - Live 0x0000000000000000 ahci 25819 2 - Live 0x0000000000000000 libahci 32716 1 ahci, Live 0x0000000000000000 tg3 166442 0 - Live 0x0000000000000000 sdhci_pci 23172 0 - Live 0x0000000000000000 sdhci 43015 1 sdhci_pci, Live 0x0000000000000000 ptp 18933 1 tg3, Live 0x0000000000000000 pps_core 19382 1 ptp, Live 0x0000000000000000 ------------------------------------------------------------------------------------- File systems supported by Linux kernel: nodev sysfs nodev rootfs nodev ramfs nodev bdev nodev proc nodev cgroup nodev cpuset nodev tmpfs nodev devtmpfs nodev debugfs nodev securityfs nodev sockfs nodev pipefs nodev anon_inodefs nodev devpts ext3 ext2 ext4 nodev hugetlbfs vfat nodev ecryptfs fuseblk nodev fuse nodev fusectl nodev pstore nodev mqueue ------------------------------------------------------------------------------------- Enviroment variables LC_PAPER=ru_UA.UTF-8 XDG_VTNR=7 LC_ADDRESS=ru_UA.UTF-8 XDG_SESSION_ID=c1 XDG_GREETER_DATA_DIR=/var/lib/lightdm-data/serj SELINUX_INIT=YES LC_MONETARY=ru_UA.UTF-8 SESSION=xubuntu GPG_AGENT_INFO=/run/user/1000/keyring-VMepie/gpg:0:1 GLADE_PIXMAP_PATH=: SHELL=/bin/bash XDG_MENU_PREFIX=xfce- LC_NUMERIC=ru_UA.UTF-8 GNOME_KEYRING_CONTROL=/run/user/1000/keyring-VMepie UPSTART_SESSION=unix:abstract=/com/ubuntu/upstart-session/1000/1585 USER=serj LC_TELEPHONE=ru_UA.UTF-8 XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0 GLADE_MODULE_PATH=: XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0 SSH_AUTH_SOCK=/run/user/1000/keyring-VMepie/ssh SESSION_MANAGER=local/trusty:@/tmp/.ICE-unix/1978,unix/trusty:/tmp/.ICE-unix/1978 DEFAULTS_PATH=/usr/share/gconf/xubuntu.default.path XDG_CONFIG_DIRS=/etc/xdg/xdg-xubuntu:/usr/share/upstart/xdg:/etc/xdg:/etc/xdg PATH=/home/serj/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games DESKTOP_SESSION=xubuntu LC_IDENTIFICATION=ru_UA.UTF-8 JOB=dbus PWD=/home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64 LANG=ru_RU.UTF-8 GDM_LANG=ru_RU MANDATORY_PATH=/usr/share/gconf/xubuntu.mandatory.path LC_MEASUREMENT=ru_UA.UTF-8 IM_CONFIG_PHASE=1 GDMSESSION=xubuntu SESSIONTYPE= SHLVL=1 HOME=/home/serj XDG_SEAT=seat0 LANGUAGE=ru:en UPSTART_INSTANCE= UPSTART_EVENTS=started xsession LOGNAME=serj XDG_DATA_DIRS=/usr/share/xubuntu:/usr/share/xfce4:/usr/local/share/:/usr/share/:/usr/share DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-9Jjn4MRXJs UPSTART_JOB=startxfce4 INSTANCE= TEXTDOMAIN=im-config DISPLAY=:0.0 XDG_RUNTIME_DIR=/run/user/1000 GLADE_CATALOG_PATH=: XDG_CURRENT_DESKTOP=XFCE LC_TIME=ru_UA.UTF-8 TEXTDOMAINDIR=/usr/share/locale/ LC_NAME=ru_UA.UTF-8 XAUTHORITY=/home/serj/.Xauthority _=/usr/bin/env ------------------------------------------------------------------------------------- GNU gcc version: gcc (Ubuntu 4.8.2-19ubuntu1) 4.8.2 Copyright (C) 2013 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Using built-in specs. COLLECT_GCC=gcc COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/4.8/lto-wrapper Target: x86_64-linux-gnu Configured with: ../src/configure -v --with-pkgversion="Ubuntu 4.8.2-19ubuntu1" --with-bugurl=file:///usr/share/doc/gcc-4.8/README.Bugs --enable-languages=c,c++,java,go,d,fortran,objc,obj-c++ --prefix=/usr --program-suffix=-4.8 --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --with-gxx-include-dir=/usr/include/c++/4.8 --libdir=/usr/lib --enable-nls --with-sysroot=/ --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --enable-gnu-unique-object --disable-libmudflap --enable-plugin --with-system-zlib --disable-browser-plugin --enable-java-awt=gtk --enable-gtk-cairo --with-java-home=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64/jre --enable-java-home --with-jvm-root-dir=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64 --with-jvm-jar-dir=/usr/lib/jvm-exports/java-1.5.0-gcj-4.8-amd64 --with-arch-directory=amd64 --with-ecj-jar=/usr/share/java/eclipse-ecj.jar --enable-objc-gc --enable-multiarch --disable-werror --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --with-tune=generic --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu Thread model: posix gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ------------------------------------------------------------------------------------- GNU glibc version: 2.19 stable ------------------------------------------------------------------------------------- GNU glibc++ version: /usr/lib/x86_64-linux-gnu/libstdc++.so.6 -> libstdc++.so.6.0.19: GLIBCXX_3.4 GLIBCXX_3.4.1 GLIBCXX_3.4.2 GLIBCXX_3.4.3 GLIBCXX_3.4.4 GLIBCXX_3.4.5 GLIBCXX_3.4.6 GLIBCXX_3.4.7 GLIBCXX_3.4.8 GLIBCXX_3.4.9 GLIBCXX_3.4.10 GLIBCXX_3.4.11 GLIBCXX_3.4.12 GLIBCXX_3.4.13 GLIBCXX_3.4.14 GLIBCXX_3.4.15 GLIBCXX_3.4.16 GLIBCXX_3.4.17 GLIBCXX_3.4.18 GLIBCXX_3.4.19 CXXABI_1.3 CXXABI_1.3.1 CXXABI_1.3.2 CXXABI_1.3.3 CXXABI_1.3.4 CXXABI_1.3.5 CXXABI_1.3.6 CXXABI_1.3.7 ------------------------------------------------------------------------------------- libusb version: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/diagnostic_report.sh: ?????? 236: libusb-config: ??????? ?? ??????? /usr/lib/libusbmuxd.so.2 -> libusbmuxd.so.1.0.8 /lib/x86_64-linux-gnu/libusb-1.0.so.0 -> libusb-1.0.so.0.1.0 /lib/x86_64-linux-gnu/libusb-0.1.so.4 -> libusb-0.1.so.4.4.4 ------------------------------------------------------------------------------------- libudev version: /lib/x86_64-linux-gnu/libudev.so.1 -> libudev.so.1.3.5 ------------------------------------------------------------------------------------- GStreamer 1.2.4 /usr/lib/x86_64-linux-gnu/libgstreamer-0.10.so.0 -> libgstreamer-0.10.so.0.30.0 ------------------------------------------------------------------------------------- QtCore version: 4.8.6 qmake version: QMake version 2.01a Using Qt version 4.8.6 in /usr/lib/x86_64-linux-gnu ===================================================================================== ============ Harware info =========================================================== ------------------------------------------------------------------------------------- CPU info: /proc/cpuinfo: processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 58 model name : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz stepping : 9 microcode : 0x19 cpu MHz : 800.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms bogomips : 3591.59 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 58 model name : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz stepping : 9 microcode : 0x19 cpu MHz : 1800.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 2 initial apicid : 2 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms bogomips : 3591.59 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: dmidecode -t processor /dev/mem: Permission denied # dmidecode 2.9 ------------------------------------------------------------------------------------- Memory info: MemTotal: 3937760 kB MemFree: 735316 kB Buffers: 60356 kB Cached: 1668524 kB SwapCached: 0 kB Active: 1688800 kB Inactive: 1317596 kB Active(anon): 905948 kB Inactive(anon): 561088 kB Active(file): 782852 kB Inactive(file): 756508 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 4194300 kB SwapFree: 4193748 kB Dirty: 30480 kB Writeback: 0 kB AnonPages: 1277540 kB Mapped: 286416 kB Shmem: 189496 kB Slab: 102700 kB SReclaimable: 72480 kB SUnreclaim: 30220 kB KernelStack: 4576 kB PageTables: 36496 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 6163180 kB Committed_AS: 4926016 kB VmallocTotal: 34359738367 kB VmallocUsed: 348912 kB VmallocChunk: 34359372260 kB HardwareCorrupted: 0 kB AnonHugePages: 397312 kB HugePages_Total: 0 HugePages_Free: 0 HugePages_Rsvd: 0 HugePages_Surp: 0 Hugepagesize: 2048 kB DirectMap4k: 66300 kB DirectMap2M: 4018176 kB dmidecode -t 6,16 /dev/mem: Permission denied # dmidecode 2.9 ------------------------------------------------------------------------------------- HDD info: /proc/partitions: major minor #blocks name 8 0 488386584 sda 8 1 96256 sda1 8 2 19530752 sda2 8 3 226615296 sda3 8 5 242142208 sda5 11 0 1048575 sr0 ------------------- /dev/sda: vendor: ATA model: HGST HTS545050A7 serial: firmware rev: GG2O ------------------------------------------------------------------------------------- PCI devices: lspci: 00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04) 02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM57786 Gigabit Ethernet PCIe (rev 01) 02:00.1 SD Host controller: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader (rev 01) 03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01) ------------------------------------------------------------------------------------- USB devices: NOTE: usbfs is not mounted lsusb: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 04f2:b3f6 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 04ca:300b Lite-On Technology Corp. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M |__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 1: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 1: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M |__ Port 3: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 3: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M ------------------------------------------------------------------------------------- Network info: -------------------- Network interfaces: eth2 Link encap:Ethernet HWaddr 20:1a:06:6c:41:7b UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:16 lo Link encap:????????? ????? (Loopback) inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:8811 errors:0 dropped:0 overruns:0 frame:0 TX packets:8811 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:1525590 (1.5 MB) TX bytes:1525590 (1.5 MB) tap0 Link encap:Ethernet HWaddr ea:00:34:17:8d:b8 inet addr:10.10.0.24 Bcast:10.10.0.255 Mask:255.255.255.0 inet6 addr: fe80::e800:34ff:fe17:8db8/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:63 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:0 (0.0 B) TX bytes:9256 (9.2 KB) tun0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 inet addr:10.209.0.137 P-t-P:10.209.0.137 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1412 Metric:1 RX packets:2 errors:0 dropped:0 overruns:0 frame:0 TX packets:1 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:500 RX bytes:168 (168.0 B) TX bytes:84 (84.0 B) wlan0 Link encap:Ethernet HWaddr a4:db:30:6b:77:d8 inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::a6db:30ff:fe6b:77d8/64 Scope:Link inet6 addr: fd08:7a4c:22c3:5b00:a6db:30ff:fe6b:77d8/64 Scope:????? inet6 addr: fd08:7a4c:22c3:5b00:6c0c:88d0:c0bb:9235/64 Scope:????? UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:176719 errors:0 dropped:0 overruns:0 frame:0 TX packets:169175 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:234566428 (234.5 MB) TX bytes:17876659 (17.8 MB) -------------------- IP routing table: ??????? ???????????? ???? ????????? IP Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.1.1 0.0.0.0 UG 0 0 0 wlan0 10.0.2.0 0.0.0.0 255.255.255.0 U 0 0 0 tun0 10.1.1.13 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.24 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.113 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.114 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.117 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.121 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.192 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.211 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.245 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.246 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.247 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.248 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.249 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.10.0.0 0.0.0.0 255.255.255.0 U 0 0 0 tap0 176.32.186.42 192.168.1.1 255.255.255.255 UGH 0 0 0 wlan0 192.168.1.0 0.0.0.0 255.255.255.0 U 9 0 0 wlan0 ===================================================================================== ============ SDK info ============================================================= Can"t find components" directory ===================================================================================== ============ PGD info =============================================================== ------------------------------------------------------------------------------------- PGD is running procps: USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND serj 10681 0.0 0.0 254880 1284 ? Ssl 19:17 0:00 /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/./pgd Path to pgd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd Path to cwd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/ ------------------------------------------------------------------------------------- PGD config file: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd.conf PGD config: PGD configuration file not found ------------------------------------------------------------------------------------- ===================================================================================== ============ PGD log ================================================================ PGD log file: /tmp/pgd.log PGD log: 2014-11-10 19:17:33 Starting PG (revision: 123025, mode: single, trial) 2014-11-10 19:17:33 Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 2014-11-10 19:17:33 PG started (pid: 10681). ===================================================================================== ============ Trial info ============================================================= Welcome! Your IP: 46.200.147.63 Time: 1415640004 Stamp: 54DE27A8 Time left for trial products: Empty list. Please start product. =====================================================================================

Why I cannot run NServer though evaluation period is not over?
Thanks.

by **Martynas** » Nov 14, 2014 12:51

chkur wrote:Hi

I downloaded Trial version of SDK with 30-days evaluation period on October, 20th. About 2 weeks I learned it, but since last Friday (November, 7th) I can"t run NServer. I get message
Code: Select all
$ ./run_NServer.SQLite.sh 1415639874:../../../Cluster/Source/NClusterCommon/logger.c:271: _lprintf: WARNING: logger not initialized, logging to stderr: 1415639874:../../../Cluster/Source/NClusterServer/server_main.c:651: main: server exited

NServer.log
Code: Select all
1415639934:../../../Cluster/Source/NClusterServer/server_main.c:392: init: starting server (revision 123025) ... 1415639934:../../../Cluster/Source/NClusterServer/server_main.c:395: init: Not registered.

diagnostic_report.log
Code: Select all
================================= Diagnostic report (Trial) ================================= Time: ??? ??? 10 19:20:02 EET 2014 ============ Linux info ============================================================= ------------------------------------------------------------------------------------- Uname: Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux ------------------------------------------------------------------------------------- Linux distribution: /etc/lsb-release: DISTRIB_ID=Ubuntu DISTRIB_RELEASE=14.04 DISTRIB_CODENAME=trusty DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS" /etc/os-release /etc/debian_version: NAME="Ubuntu" VERSION="14.04.1 LTS, Trusty Tahr" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.1 LTS" VERSION_ID="14.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" jessie/sid ------------------------------------------------------------------------------------- Pre-login message: /etc/issue: Ubuntu 14.04.1 LTS l ------------------------------------------------------------------------------------- Linux kernel headers version: /usr/include/linux/version.h: #define LINUX_VERSION_CODE 199947 #define KERNEL_VERSION(a,b,c) (((a) << 16) + ((b) << 8) + (c)) ------------------------------------------------------------------------------------- Linux kernel modules: pci_stub 12622 1 - Live 0x0000000000000000 vboxpci 23194 0 - Live 0x0000000000000000 (OX) vboxnetadp 25670 0 - Live 0x0000000000000000 (OX) vboxnetflt 27613 0 - Live 0x0000000000000000 (OX) vboxdrv 339502 3 vboxpci,vboxnetadp,vboxnetflt, Live 0x0000000000000000 (OX) bnep 19624 2 - Live 0x0000000000000000 rfcomm 69160 8 - Live 0x0000000000000000 snd_hda_codec_hdmi 46368 1 - Live 0x0000000000000000 snd_hda_codec_realtek 65580 1 - Live 0x0000000000000000 uvcvideo 80885 0 - Live 0x0000000000000000 videobuf2_vmalloc 13216 1 uvcvideo, Live 0x0000000000000000 videobuf2_memops 13362 1 videobuf2_vmalloc, Live 0x0000000000000000 videobuf2_core 40664 1 uvcvideo, Live 0x0000000000000000 videodev 134688 2 uvcvideo,videobuf2_core, Live 0x0000000000000000 snd_hda_intel 56451 4 - Live 0x0000000000000000 snd_hda_codec 192906 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel, Live 0x0000000000000000 snd_hwdep 13602 1 snd_hda_codec, Live 0x0000000000000000 snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec, Live 0x0000000000000000 arc4 12608 2 - Live 0x0000000000000000 snd_page_alloc 18710 2 snd_hda_intel,snd_pcm, Live 0x0000000000000000 ath9k 164164 0 - Live 0x0000000000000000 snd_seq_midi 13324 0 - Live 0x0000000000000000 snd_seq_midi_event 14899 1 snd_seq_midi, Live 0x0000000000000000 snd_rawmidi 30144 1 snd_seq_midi, Live 0x0000000000000000 ath9k_common 13551 1 ath9k, Live 0x0000000000000000 ath9k_hw 453856 2 ath9k,ath9k_common, Live 0x0000000000000000 ath 28698 3 ath9k,ath9k_common,ath9k_hw, Live 0x0000000000000000 btusb 32412 0 - Live 0x0000000000000000 bluetooth 391136 22 bnep,rfcomm,btusb, Live 0x0000000000000000 intel_rapl 18773 0 - Live 0x0000000000000000 x86_pkg_temp_thermal 14205 0 - Live 0x0000000000000000 intel_powerclamp 14705 0 - Live 0x0000000000000000 coretemp 13435 0 - Live 0x0000000000000000 kvm_intel 143148 0 - Live 0x0000000000000000 kvm 451729 1 kvm_intel, Live 0x0000000000000000 i915 783961 4 - Live 0x0000000000000000 mac80211 630653 1 ath9k, Live 0x0000000000000000 crct10dif_pclmul 14289 0 - Live 0x0000000000000000 crc32_pclmul 13113 0 - Live 0x0000000000000000 snd_seq 61560 2 snd_seq_midi,snd_seq_midi_event, Live 0x0000000000000000 ghash_clmulni_intel 13216 0 - Live 0x0000000000000000 cryptd 20359 1 ghash_clmulni_intel, Live 0x0000000000000000 drm_kms_helper 55071 1 i915, Live 0x0000000000000000 snd_seq_device 14497 3 snd_seq_midi,snd_rawmidi,snd_seq, Live 0x0000000000000000 snd_timer 29482 2 snd_pcm,snd_seq, Live 0x0000000000000000 joydev 17381 0 - Live 0x0000000000000000 drm 303102 5 i915,drm_kms_helper, Live 0x0000000000000000 snd 69322 19 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq_midi,snd_rawmidi,snd_seq,snd_seq_device,snd_timer, Live 0x0000000000000000 serio_raw 13462 0 - Live 0x0000000000000000 cfg80211 484040 3 ath9k,ath,mac80211, Live 0x0000000000000000 lpc_ich 21080 0 - Live 0x0000000000000000 mei_me 18627 0 - Live 0x0000000000000000 soundcore 12680 1 snd, Live 0x0000000000000000 mei 82276 1 mei_me, Live 0x0000000000000000 i2c_algo_bit 13413 1 i915, Live 0x0000000000000000 acer_wmi 32522 0 - Live 0x0000000000000000 sparse_keymap 13948 1 acer_wmi, Live 0x0000000000000000 wmi 19177 1 acer_wmi, Live 0x0000000000000000 video 19476 2 i915,acer_wmi, Live 0x0000000000000000 mac_hid 13205 0 - Live 0x0000000000000000 parport_pc 32701 0 - Live 0x0000000000000000 ppdev 17671 0 - Live 0x0000000000000000 lp 17759 0 - Live 0x0000000000000000 parport 42348 3 parport_pc,ppdev,lp, Live 0x0000000000000000 hid_generic 12548 0 - Live 0x0000000000000000 usbhid 52659 0 - Live 0x0000000000000000 hid 106148 3 hid_generic,usbhid, Live 0x0000000000000000 psmouse 106714 0 - Live 0x0000000000000000 ahci 25819 2 - Live 0x0000000000000000 libahci 32716 1 ahci, Live 0x0000000000000000 tg3 166442 0 - Live 0x0000000000000000 sdhci_pci 23172 0 - Live 0x0000000000000000 sdhci 43015 1 sdhci_pci, Live 0x0000000000000000 ptp 18933 1 tg3, Live 0x0000000000000000 pps_core 19382 1 ptp, Live 0x0000000000000000 ------------------------------------------------------------------------------------- File systems supported by Linux kernel: nodev sysfs nodev rootfs nodev ramfs nodev bdev nodev proc nodev cgroup nodev cpuset nodev tmpfs nodev devtmpfs nodev debugfs nodev securityfs nodev sockfs nodev pipefs nodev anon_inodefs nodev devpts ext3 ext2 ext4 nodev hugetlbfs vfat nodev ecryptfs fuseblk nodev fuse nodev fusectl nodev pstore nodev mqueue ------------------------------------------------------------------------------------- Enviroment variables LC_PAPER=ru_UA.UTF-8 XDG_VTNR=7 LC_ADDRESS=ru_UA.UTF-8 XDG_SESSION_ID=c1 XDG_GREETER_DATA_DIR=/var/lib/lightdm-data/serj SELINUX_INIT=YES LC_MONETARY=ru_UA.UTF-8 SESSION=xubuntu GPG_AGENT_INFO=/run/user/1000/keyring-VMepie/gpg:0:1 GLADE_PIXMAP_PATH=: SHELL=/bin/bash XDG_MENU_PREFIX=xfce- LC_NUMERIC=ru_UA.UTF-8 GNOME_KEYRING_CONTROL=/run/user/1000/keyring-VMepie UPSTART_SESSION=unix:abstract=/com/ubuntu/upstart-session/1000/1585 USER=serj LC_TELEPHONE=ru_UA.UTF-8 XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0 GLADE_MODULE_PATH=: XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0 SSH_AUTH_SOCK=/run/user/1000/keyring-VMepie/ssh SESSION_MANAGER=local/trusty:@/tmp/.ICE-unix/1978,unix/trusty:/tmp/.ICE-unix/1978 DEFAULTS_PATH=/usr/share/gconf/xubuntu.default.path XDG_CONFIG_DIRS=/etc/xdg/xdg-xubuntu:/usr/share/upstart/xdg:/etc/xdg:/etc/xdg PATH=/home/serj/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games DESKTOP_SESSION=xubuntu LC_IDENTIFICATION=ru_UA.UTF-8 JOB=dbus PWD=/home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64 LANG=ru_RU.UTF-8 GDM_LANG=ru_RU MANDATORY_PATH=/usr/share/gconf/xubuntu.mandatory.path LC_MEASUREMENT=ru_UA.UTF-8 IM_CONFIG_PHASE=1 GDMSESSION=xubuntu SESSIONTYPE= SHLVL=1 HOME=/home/serj XDG_SEAT=seat0 LANGUAGE=ru:en UPSTART_INSTANCE= UPSTART_EVENTS=started xsession LOGNAME=serj XDG_DATA_DIRS=/usr/share/xubuntu:/usr/share/xfce4:/usr/local/share/:/usr/share/:/usr/share DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-9Jjn4MRXJs UPSTART_JOB=startxfce4 INSTANCE= TEXTDOMAIN=im-config DISPLAY=:0.0 XDG_RUNTIME_DIR=/run/user/1000 GLADE_CATALOG_PATH=: XDG_CURRENT_DESKTOP=XFCE LC_TIME=ru_UA.UTF-8 TEXTDOMAINDIR=/usr/share/locale/ LC_NAME=ru_UA.UTF-8 XAUTHORITY=/home/serj/.Xauthority _=/usr/bin/env ------------------------------------------------------------------------------------- GNU gcc version: gcc (Ubuntu 4.8.2-19ubuntu1) 4.8.2 Copyright (C) 2013 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Using built-in specs. COLLECT_GCC=gcc COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/4.8/lto-wrapper Target: x86_64-linux-gnu Configured with: ../src/configure -v --with-pkgversion="Ubuntu 4.8.2-19ubuntu1" --with-bugurl=file:///usr/share/doc/gcc-4.8/README.Bugs --enable-languages=c,c++,java,go,d,fortran,objc,obj-c++ --prefix=/usr --program-suffix=-4.8 --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --with-gxx-include-dir=/usr/include/c++/4.8 --libdir=/usr/lib --enable-nls --with-sysroot=/ --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --enable-gnu-unique-object --disable-libmudflap --enable-plugin --with-system-zlib --disable-browser-plugin --enable-java-awt=gtk --enable-gtk-cairo --with-java-home=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64/jre --enable-java-home --with-jvm-root-dir=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64 --with-jvm-jar-dir=/usr/lib/jvm-exports/java-1.5.0-gcj-4.8-amd64 --with-arch-directory=amd64 --with-ecj-jar=/usr/share/java/eclipse-ecj.jar --enable-objc-gc --enable-multiarch --disable-werror --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --with-tune=generic --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu Thread model: posix gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ------------------------------------------------------------------------------------- GNU glibc version: 2.19 stable ------------------------------------------------------------------------------------- GNU glibc++ version: /usr/lib/x86_64-linux-gnu/libstdc++.so.6 -> libstdc++.so.6.0.19: GLIBCXX_3.4 GLIBCXX_3.4.1 GLIBCXX_3.4.2 GLIBCXX_3.4.3 GLIBCXX_3.4.4 GLIBCXX_3.4.5 GLIBCXX_3.4.6 GLIBCXX_3.4.7 GLIBCXX_3.4.8 GLIBCXX_3.4.9 GLIBCXX_3.4.10 GLIBCXX_3.4.11 GLIBCXX_3.4.12 GLIBCXX_3.4.13 GLIBCXX_3.4.14 GLIBCXX_3.4.15 GLIBCXX_3.4.16 GLIBCXX_3.4.17 GLIBCXX_3.4.18 GLIBCXX_3.4.19 CXXABI_1.3 CXXABI_1.3.1 CXXABI_1.3.2 CXXABI_1.3.3 CXXABI_1.3.4 CXXABI_1.3.5 CXXABI_1.3.6 CXXABI_1.3.7 ------------------------------------------------------------------------------------- libusb version: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/diagnostic_report.sh: ?????? 236: libusb-config: ??????? ?? ??????? /usr/lib/libusbmuxd.so.2 -> libusbmuxd.so.1.0.8 /lib/x86_64-linux-gnu/libusb-1.0.so.0 -> libusb-1.0.so.0.1.0 /lib/x86_64-linux-gnu/libusb-0.1.so.4 -> libusb-0.1.so.4.4.4 ------------------------------------------------------------------------------------- libudev version: /lib/x86_64-linux-gnu/libudev.so.1 -> libudev.so.1.3.5 ------------------------------------------------------------------------------------- GStreamer 1.2.4 /usr/lib/x86_64-linux-gnu/libgstreamer-0.10.so.0 -> libgstreamer-0.10.so.0.30.0 ------------------------------------------------------------------------------------- QtCore version: 4.8.6 qmake version: QMake version 2.01a Using Qt version 4.8.6 in /usr/lib/x86_64-linux-gnu ===================================================================================== ============ Harware info =========================================================== ------------------------------------------------------------------------------------- CPU info: /proc/cpuinfo: processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 58 model name : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz stepping : 9 microcode : 0x19 cpu MHz : 800.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms bogomips : 3591.59 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 58 model name : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz stepping : 9 microcode : 0x19 cpu MHz : 1800.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 2 initial apicid : 2 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms bogomips : 3591.59 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: dmidecode -t processor /dev/mem: Permission denied # dmidecode 2.9 ------------------------------------------------------------------------------------- Memory info: MemTotal: 3937760 kB MemFree: 735316 kB Buffers: 60356 kB Cached: 1668524 kB SwapCached: 0 kB Active: 1688800 kB Inactive: 1317596 kB Active(anon): 905948 kB Inactive(anon): 561088 kB Active(file): 782852 kB Inactive(file): 756508 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 4194300 kB SwapFree: 4193748 kB Dirty: 30480 kB Writeback: 0 kB AnonPages: 1277540 kB Mapped: 286416 kB Shmem: 189496 kB Slab: 102700 kB SReclaimable: 72480 kB SUnreclaim: 30220 kB KernelStack: 4576 kB PageTables: 36496 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 6163180 kB Committed_AS: 4926016 kB VmallocTotal: 34359738367 kB VmallocUsed: 348912 kB VmallocChunk: 34359372260 kB HardwareCorrupted: 0 kB AnonHugePages: 397312 kB HugePages_Total: 0 HugePages_Free: 0 HugePages_Rsvd: 0 HugePages_Surp: 0 Hugepagesize: 2048 kB DirectMap4k: 66300 kB DirectMap2M: 4018176 kB dmidecode -t 6,16 /dev/mem: Permission denied # dmidecode 2.9 ------------------------------------------------------------------------------------- HDD info: /proc/partitions: major minor #blocks name 8 0 488386584 sda 8 1 96256 sda1 8 2 19530752 sda2 8 3 226615296 sda3 8 5 242142208 sda5 11 0 1048575 sr0 ------------------- /dev/sda: vendor: ATA model: HGST HTS545050A7 serial: firmware rev: GG2O ------------------------------------------------------------------------------------- PCI devices: lspci: 00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04) 02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM57786 Gigabit Ethernet PCIe (rev 01) 02:00.1 SD Host controller: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader (rev 01) 03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01) ------------------------------------------------------------------------------------- USB devices: NOTE: usbfs is not mounted lsusb: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 04f2:b3f6 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 04ca:300b Lite-On Technology Corp. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M |__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 1: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 1: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M |__ Port 3: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 3: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M ------------------------------------------------------------------------------------- Network info: -------------------- Network interfaces: eth2 Link encap:Ethernet HWaddr 20:1a:06:6c:41:7b UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:16 lo Link encap:????????? ????? (Loopback) inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:8811 errors:0 dropped:0 overruns:0 frame:0 TX packets:8811 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:1525590 (1.5 MB) TX bytes:1525590 (1.5 MB) tap0 Link encap:Ethernet HWaddr ea:00:34:17:8d:b8 inet addr:10.10.0.24 Bcast:10.10.0.255 Mask:255.255.255.0 inet6 addr: fe80::e800:34ff:fe17:8db8/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:63 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:0 (0.0 B) TX bytes:9256 (9.2 KB) tun0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 inet addr:10.209.0.137 P-t-P:10.209.0.137 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1412 Metric:1 RX packets:2 errors:0 dropped:0 overruns:0 frame:0 TX packets:1 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:500 RX bytes:168 (168.0 B) TX bytes:84 (84.0 B) wlan0 Link encap:Ethernet HWaddr a4:db:30:6b:77:d8 inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::a6db:30ff:fe6b:77d8/64 Scope:Link inet6 addr: fd08:7a4c:22c3:5b00:a6db:30ff:fe6b:77d8/64 Scope:????? inet6 addr: fd08:7a4c:22c3:5b00:6c0c:88d0:c0bb:9235/64 Scope:????? UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:176719 errors:0 dropped:0 overruns:0 frame:0 TX packets:169175 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:234566428 (234.5 MB) TX bytes:17876659 (17.8 MB) -------------------- IP routing table: ??????? ???????????? ???? ????????? IP Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.1.1 0.0.0.0 UG 0 0 0 wlan0 10.0.2.0 0.0.0.0 255.255.255.0 U 0 0 0 tun0 10.1.1.13 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.24 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.113 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.114 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.117 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.121 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.192 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.211 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.245 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.246 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.247 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.248 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.1.1.249 0.0.0.0 255.255.255.255 UH 0 0 0 tun0 10.10.0.0 0.0.0.0 255.255.255.0 U 0 0 0 tap0 176.32.186.42 192.168.1.1 255.255.255.255 UGH 0 0 0 wlan0 192.168.1.0 0.0.0.0 255.255.255.0 U 9 0 0 wlan0 ===================================================================================== ============ SDK info ============================================================= Can"t find components" directory ===================================================================================== ============ PGD info =============================================================== ------------------------------------------------------------------------------------- PGD is running procps: USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND serj 10681 0.0 0.0 254880 1284 ? Ssl 19:17 0:00 /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/./pgd Path to pgd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd Path to cwd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/ ------------------------------------------------------------------------------------- PGD config file: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd.conf PGD config: PGD configuration file not found ------------------------------------------------------------------------------------- ===================================================================================== ============ PGD log ================================================================ PGD log file: /tmp/pgd.log PGD log: 2014-11-10 19:17:33 Starting PG (revision: 123025, mode: single, trial) 2014-11-10 19:17:33 Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 2014-11-10 19:17:33 PG started (pid: 10681). ===================================================================================== ============ Trial info ============================================================= Welcome! Your IP: 46.200.147.63 Time: 1415640004 Stamp: 54DE27A8 Time left for trial products: Empty list. Please start product. =====================================================================================

Why I cannot run NServer though evaluation period is not over?
Thanks.

Hi,

please write an email to support@neurotechnology.com.

by **chkur** » Dec 01, 2014 19:43

I use SDK Trial for learning but I cannot understand what are Fingerprint Extractor and Fingerprint Matcher - these are libraries set for running my code or standalone applications which can run for extraction and matching tasks?

Admin: merged to "Activation and Licensing questions"

by **Martynas** » Dec 02, 2014 07:56

chkur wrote:I use SDK Trial for learning but I cannot understand what are Fingerprint Extractor and Fingerprint Matcher - these are libraries set for running my code or standalone applications which can run for extraction and matching tasks?

Hello,

Fingerprint Extractor is the name of the licenses, which enables fingerprint scanner initialization, fingerprint scanning and template extraction from the finger image.
I believe that by saying the "Fingerprint" you meant "Fingerprint Matcher", which is the name of the license, which enables the comparison (matching) of the extracted templates.
So if your application is doing extraction and matching, then you need these two licenses activated on the computer, where your application will be running in order to enable this functionality.

by **chkur** » Dec 02, 2014 09:11

Yes, you are right. I meant Fingerprint Matcher. Fixed my previous post.

Thanks for your answer.
So we can buy SDK once and then use only Fingerprint Extractor and Fingerprint Matcher licences in differrent projects?

What about matching server license? It is available only as part of Extended SDK?

by **Martynas** » Dec 02, 2014 09:21

Hello,

chkur wrote:So we can buy SDK once and then use only Fingerprint Extractor and Fingerprint Matcher licences in differrent projects?

yes, the SDK needs to be purchased only once. After that you will receive the SDK Reference ID, which will allow you to purchase additional Finger Extractor and Finger Matcher licenses for each computer where your application will be deployed.

chkur wrote:What about matching server license? It is available only as part of Extended SDK?

NServer license is available only for customers who purchased VeriFinger Extended or MegaMatcher Standard/Extended SDKs.

by **figoking** » Dec 02, 2014 09:26

Hi

I am having a bit of a problem using the activationWizardDotNet.exe and the neuro technology dongle(4.1 version).

so some reason my operating system does not detect or pick up my dongle for activation.

I am currently using windows 8.1, is the dongle and the activation wizard compatible with windows 8.1....?

Admin: merged to "Activation and Licensing questions"

by **chkur** » Dec 02, 2014 11:58

What about moving Fingerprint Extractor and Fingerprint Matcher from one server to another? Or moving SDK from one developer to another? Is it possible?

by **Martynas** » Dec 02, 2014 12:11

chkur wrote:What about moving Fingerprint Extractor and Fingerprint Matcher from one server to another? Or moving SDK from one developer to another? Is it possible?

yes, it is possible. to move the license from one computer to another, you will need to deactivate them on previously activated computer and re-activate on new computer. The SDK can be copied on any amount of your developer computers, where licenses are activated.

by **vaidasz** » Dec 04, 2014 14:35

figoking wrote:Hi

I am having a bit of a problem using the activationWizardDotNet.exe and the neuro technology dongle(4.1 version).

so some reason my operating system does not detect or pick up my dongle for activation.

I am currently using windows 8.1, is the dongle and the activation wizard compatible with windows 8.1....?

Hello,

The issue you are facing is because you are using older version of licensing service which does not recognize dongle on Windows 8.x.
Use the download link and password provided to you when you purchase the SDK to download the latest version of the SDK. Then extract it and replace the Activation folder of your application with the one from SDK (SDK\Bin\Win32_x86). Then run Activation Wizard and start the licensing service.

by **Paulo** » Dec 04, 2014 19:56

i instaled the sdk today, but i dont have licences for 4 weeks only 2 days why?

Code: Select all: ============ General Information ============ OS VersionMicrosoft Windows Server 2012 R2 Datacenter. Version 6.2 (Build 9200). System PATH variable: C:Windowssystem32;C:Windows;C:WindowsSystem32Wbem;C:WindowsSystem32WindowsPowerShellv1.0 Processor information: Number of processors: 1 Number of logical processors: 2 1 processor information: Name: Intel(R) Xeon(R) CPU E5-2660 0 @ 2.20GHz Max speed: 2200 MHz Architecture: x64 Cores: 2 Memory information: Size 1: 536870912 (512 Mb) Size 2: 3221225472 (3072 Mb) Total size: 3584 Mb ActivationWizard location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation ============================================== ============ Running activation services ============ Running activation services: Location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activationpg.exe Created: 12/4/2014 7:30:18 PM Company: Neurotechnology Version: 5. 0. 0. 0 Description: Neurotechnology Activation Service (Trial) 5.0 Copyright: Copyright (C) 2005-2013 Neurotechnology Service status: Running Configuration file (pgd.conf): Mode = Server Activation service log file (pgd.log): 2014-12-04 19:48:35 Starting PG (revision: 124780, mode: Server, trial) 2014-12-04 19:48:35 PG started. ====================================================== ============ License usage log file ============ Not found ================================================= ============ Installed runtime ============ Installed runtime: amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957 x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d ============================================ ============ IP Information ============ Current IP addresses available on this computer: 100.79.132.153 2002:644f:8499::644f:8499 2001:0:9d38:6ab8:1cd3:390e:9bb0:7b66 Internet reported IP address: 23.102.172.118 ========================================= ============ Firewall Information ============ Private Profile Settings: ---------------------------------------------------------------------- State ON Firewall Policy BlockInbound,AllowOutbound LocalFirewallRules N/A (GPO-store only) LocalConSecRules N/A (GPO-store only) InboundUserNotification Disable RemoteManagement Disable UnicastResponseToMulticast Enable Logging: LogAllowedConnections Disable LogDroppedConnections Disable FileName %systemroot%system32LogFilesFirewallpfirewall.log MaxFileSize 4096 Ok. =============================================== ============ Product registration ============ Component info: Microsoft .NET Framework: Ver 2.0.50727.8000 ActivationWizard version: Ver 5.0.0.0, Created: 2014-12-04 19:30:18 Started obtain: 12/4/2014 7:54:29 PM License for Fingerprint Capturer is obtained: False License for Fingerprint Extractor is obtained: False License for Fingerprint Client is obtained: False License for Face Capturer is obtained: False License for Face Extractor is obtained: True (obtained license: License (Internet)) License for Face Client is obtained: True (obtained license: License (Internet)) License for Iris Capturer is obtained: False License for Iris Extractor is obtained: False License for Iris Client is obtained: False License for Palmprint Capturer is obtained: False License for Palmprint Client is obtained: False License for Voice Capturer is obtained: False License for Voice Extractor is obtained: False License for Voice Client is obtained: False License for Fingerprint Fast Extractor is obtained: False License for Face Fast Extractor is obtained: False License for Iris Fast Extractor is obtained: False License for Voice Fast Extractor is obtained: False License for Fingerprint Fast Segmenter is obtained: False License for Fingerprint Matcher is obtained: True (obtained license: License (Internet)) License for Fingerprint Fast Matcher is obtained: True (obtained license: License (Internet)) License for Face Matcher is obtained: True (obtained license: License (Internet)) License for Face Fast Matcher is obtained: False License for Iris Matcher is obtained: False License for Iris Fast Matcher is obtained: False License for Palmprint Matcher is obtained: False License for Voice Matcher is obtained: False License for Face Fast Token Image is obtained: False License for Cluster is obtained: False Finished obtain: 12/4/2014 7:54:38 PM Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation Logs ActivationWizard_2014_12_04.log Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM ActivationWizard.exe ActivationWizard.Settings.xml NLicensing.cfg pg.exe pgd.conf Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64 Activation Logs ActivationWizard_2014_12_04.log Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM ActivationWizard.exe ActivationWizard.Settings.xml NLicensing.cfg pg.exe pgd.conf Cameras NdmCanonEds Neurotechnology Devices Canon EDS Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM EDSDK: Ver 2.14.0.6403, Managed: No, Created: 12/4/2014 7:37:43 PM NdmCisco Neurotechnology Devices Cisco Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM NdmCisco.ini NdmMobotix Neurotechnology Devices Mobotix Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM NdmMobotix.ini NdmProsillica Neurotechnology Devices Prosillica Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM AVT Vimba C API: Ver 1.3.0.13794, Managed: No, Created: 12/4/2014 7:37:43 PM FScanners NdmAbilma Neurotechnology Devices Abilma Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NdmAuthenTec Neurotechnology Devices AuthenTec Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NdmAuthenTec71 Neurotechnology Devices AuthenTec 7.1 Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM AuthenTec AT DLL: Ver 7.10.0.24, Managed: No, Created: 12/4/2014 7:37:40 PM NdmBiometrika Neurotechnology Devices Biometrika Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM FxISO.dll: Ver 1.5.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM fxISOscan.dll: Ver 1.5.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM NdmDigitalPersonaUareU Neurotechnology Devices digitalPersona U.are.U Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NdmDigitalPersonaUareUOneTouch Neurotechnology Devices digitalPersona U.are.U OneTouch Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NdmFutronic Neurotechnology Devices Futronic Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM Futronic Scanner API Dynamic Link Library (64-bit version): Ver 12.2.0.1640, Managed: No, Created: 12/4/2014 7:37:40 PM NdmFutronicEthernetFam Neurotechnology Devices FutronicEthernetFam Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NdmFutronicEthernetFam.ini NdmId3Certis Neurotechnology Devices Id3 Certis Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM Certis Image API: Ver 1.2.4.205, Managed: No, Created: 12/4/2014 7:37:40 PM NdmIntegratedBiometricsIBScanUltimate Neurotechnology Devices IntegratedBiometrics IBScanUltimate Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM IBScanUltimate API - DLL: Ver 1.6.11.0, Managed: No, Created: 12/4/2014 7:37:40 PM NdmLumidigm plugin AlgoDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM IEngine_ Plus Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM MercuryDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM PreProcV31 Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM SDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM VenusDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM SPM eSPM_1.bin Neurotechnology Devices Lumidigm Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM LumiAPI Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM LumiCore Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM NdmNextBiometrics Neurotechnology Devices NextBiometrics Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NdmNitgen Neurotechnology Devices Nitgen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NITGEN Biometric Service Provider Module: Ver 4.8.6.1, Managed: No, Created: 12/4/2014 7:37:40 PM NdmNitgenNBioScan Neurotechnology Devices Nitgen NBioScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM NITGEN Biometric Service Provider Module - Flat and Roll: Ver 1.2.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM NdmSecuGen Neurotechnology Devices SecuGen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM sgfpamx.dll: Ver 3.5.0.2, Managed: No, Created: 12/4/2014 7:37:40 PM sgfplib: Ver 4.2.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM NdmSupremaBioMini Neurotechnology Devices Suprema BioMini Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM Suprema PC SDK 3.5 Scanner Capture Only Module Win64 DLL: Ver 3.5.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM NdmSupremaRealScan Neurotechnology Devices Suprema RealScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM RealScan Basic SDK V1.7: Ver 1.7.1.3, Managed: No, Created: 12/4/2014 7:37:41 PM NdmUpek Neurotechnology Devices Upek Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM Biometric Services API: Ver 4.3.0.289, Managed: No, Created: 12/4/2014 7:37:41 PM NdmZKSoftware Neurotechnology Devices ZKSoftware Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM IrisScanners NdmIriTechIriShield Neurotechnology Devices IriTech IriShield Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:44 PM Iddk2000Bino Dynamic Link Library: Ver 3.3.0.0, Managed: No, Created: 12/4/2014 7:37:44 PM MultiModalDevices NdmIrisGuard Neurotechnology Devices IrisGuard Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:45 PM NdmVistaImaging Neurotechnology Devices VistaImaging Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:45 PM VciEY2 Dynamic Link Library: Ver 1.0.0.17, Managed: No, Created: 12/4/2014 7:37:45 PM VciEY2H Dynamic Link Library: Ver 1.0.0.15, Managed: No, Created: 12/4/2014 7:37:45 PM VciEY2P Dynamic Link Library: Ver 1.0.0.3, Managed: No, Created: 12/4/2014 7:37:45 PM VciFA2 Dynamic Link Library: Ver 1.0.0.7, Managed: No, Created: 12/4/2014 7:37:45 PM VciMT Dynamic Link Library: Ver 1.0.0.5, Managed: No, Created: 12/4/2014 7:37:45 PM Server NClusterLogger Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:49 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:49 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:49 PM NClusterLogger.exe NClusterLogger.Sample.conf NClusterLoggerService.exe NClusterNode Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:59 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:59 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:06 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:06 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:06 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:06 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:06 PM NClusterNode.conf NClusterNode.exe NClusterNode.ODBC_Sample.conf NClusterNode.SQLite_sample.conf NClusterNodeService.exe NLicensing.cfg NClusterServer Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:13 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:13 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:16 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:16 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:16 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:16 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:16 PM NClusterServer.conf NClusterServer.exe NClusterServer.ODBC_Sample.conf NClusterServer.SQLite_Sample.conf NClusterServerService.exe NLicensing.cfg NServer Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:54 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:54 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:55 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:56 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:56 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:56 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:56 PM NLicensing.cfg NServer.conf NServer.exe NServer.ODBC_Sample.conf NServer.SQLite_Sample.conf NServerService.exe ClusterConfigurator.exe Live555 LiveMedia 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Neurotechnology Biometric Client 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:39 PM Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM Neurotechnology Cluster Client 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Neurotechnology Cluster Client JNI 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM Neurotechnology Devices 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM Neurotechnology Devices Media Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Neurotechnology Devices Virtual Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM Neurotechnology Biometric Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Cluster Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Devices 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Devices Virtual 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology GUI 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Media 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Media Processing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Media .NET Framework 3.5 Extensions 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C++ Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C++ Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 12/4/2014 7:34:47 PM Microsoft® C Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 12/4/2014 7:34:47 PM AbisSampleCS.exe AbisSampleVB.exe AbisSampleWX.exe DevicesSampleCS.exe DevicesSampleVB.exe FacesSampleWX.exe FingersSampleWX.exe IrisesSampleWX.exe NdmMedia.ini Neurotec.Biometrics.Client.xml Neurotec.Biometrics.Gui.xml Neurotec.Biometrics.xml Neurotec.Cluster.xml Neurotec.Devices.Virtual.xml Neurotec.Devices.xml Neurotec.Gui.xml Neurotec.Licensing.xml Neurotec.Media.Processing.xml Neurotec.Media.xml Neurotec.Media_FX35.xml Neurotec.xml NLicensing.cfg NTemplateSampleCS.exe NTemplateSampleVB.exe SimpleFacesSampleCS.exe SimpleFacesSampleVB.exe SimpleFingersSampleCS.exe SimpleFingersSampleVB.exe SimpleIrisesSampleCS.exe SimpleIrisesSampleVB.exe SimpleVoicesSampleCS.exe SimpleVoicesSampleVB.exe =============================================== Proxy trial server test: Welcome! Your IP: 23.102.172.118 Time: 1417722879 Stamp: F304DD8D Trial server test: Welcome! Your IP: 23.102.172.118 Time: 1417722880 Stamp: F304DADD Trial server (sockets) test: Welcome! Your IP: 23.102.172.118 Time: 1417722880 Stamp: F304DADD Trial time left through proxy: Time left for trial products: FaceExtractor: about 2 day(s) FaceClient: about 2 day(s) FingerMatcher: about 4 week(s) FingerFastMatcher: about 4 week(s) FaceMatcher: about 2 day(s) Trial time left: FaceExtractor: about 2 day(s) FaceClient: about 2 day(s) FingerMatcher: about 4 week(s) FingerFastMatcher: about 4 week(s) FaceMatcher: about 2 day(s) ============ Activation Wizard logs ============ Not found =================================================

by **vaidasz** » Dec 05, 2014 08:59

Paulo wrote:i instaled the sdk today, but i dont have licences for 4 weeks only 2 days why?

Hello Paulo,

Maybe somebody form the same network used the trial version of the SDK. I have extended trial period for 30 days.

by **Paulo** » Dec 05, 2014 11:15

What component i need to use to get face fast matcher

Admin: merged to "Activation and Licensing questions"

by **Paulo** » Dec 05, 2014 12:39

thx, how can i use fast face matcher ... what component i need to use?

by **Martynas** » Dec 08, 2014 09:30

Paulo wrote:What component i need to use to get face fast matcher

Hello,

you need to have Fast Face Matcher license activated on that machine.
In your code you need to obtain license for "Biometrics.FaceMatchingFast" component.
Also you need to set FacesMatchingSpeed parameter in the NBiometricClient to High.

by **Martynas** » Dec 08, 2014 09:46

Paulo wrote:thx, how can i use fast face matcher ... what component i need to use?

Hello,

you need to have Fast Face Matcher license activated on that machine.
In your code you need to obtain license for "Biometrics.FaceMatchingFast" component.
Also you need to set FacesMatchingSpeed parameter in the NBiometricClient to High.

by **DanyWulkan** » Dec 19, 2014 19:22

I"m not geting license for Face Segments (expression, gender, etc.)

_isSegmentationActivated = NLicense.IsComponentActivated("Biometrics.FaceSegmentsDetection") --> Gets FALSE

I have Verillok 5.0 SDK (not trial) with Face Extractor and Face Matching licenses, but I see no specific license for Face Segments.

What is wrong?

Admin: merged to "Activation and Licensing questions"

by **vaidasz** » Dec 22, 2014 11:42

DanyWulkan wrote:I"m not geting license for Face Segments (expression, gender, etc.)

_isSegmentationActivated = NLicense.IsComponentActivated("Biometrics.FaceSegmentsDetection") --> Gets FALSE

I have Verillok 5.0 SDK (not trial) with Face Extractor and Face Matching licenses, but I see no specific license for Face Segments.

What is wrong?

Hello,

To detect face features you need to have Face Client license activated. Face Extractor license enables capturing from camera, face detection (face rectangle and eyes coordinates) and features extraction.

by **Wisarut** » Feb 02, 2015 07:37

Now, I have learnt how to readjust Quality Threshold of FacesSampleWX.exe but when I tried to run Face detection example in Win7 after the running in Windows Vista on my laptop successfully, I got into trouble since FacesSampleWX.exe keep showing the messages:

Failed to obtain license for extractor!
Failed to obtain license for matcher!

This has made me unable to enroll and test the data for face detection ... I have installed the trial version of Neurotec_Biometric_5_0_SDK though on 16 Jan 2015 though it used to work just fine since I have already run the license Wizard but now the license is not working despite of fact the internet still connected --- How can I deal with this kind of trouble? Please tell me

by **Martynas** » Feb 02, 2015 11:49

Hello,

generate the diagnostic and send it to support@neurotechnology.com along with issue description.

by **JulioBraz** » Feb 20, 2015 17:29

i cant activate

Code: Select all: ============ General Information ============ OS VersionMicrosoft Windows Server 2012 R2 Standard. Version 6.2 (Build 9200). System PATH variable: C:Windowssystem32;C:Windows;C:WindowsSystem32Wbem;C:WindowsSystem32WindowsPowerShellv1.0;C:Program FilesAmazoncfn-bootstrap Processor information: Number of processors: 1 Number of logical processors: 1 1 processor information: Name: Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz Max speed: 2500 MHz Architecture: x64 Cores: 1 Memory information: Size 1: 1073741824 (1024 Mb) Total size: 1024 Mb ActivationWizard location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation ============================================== ============ Running activation services ============ Running activation services: Location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activationpg.exe Created: 2/20/2015 4:15:46 PM Company: Neurotechnology Version: 5. 0. 0. 0 Description: Neurotechnology Activation Service (Trial) 5.0 Copyright: Copyright (C) 2005-2013 Neurotechnology Service status: Running Configuration file (pgd.conf): Mode = Server Activation service log file (pgd.log): 2015-02-20 16:51:30 Starting PG (revision: 126513, mode: Server, trial) 2015-02-20 16:51:30 PG started. ====================================================== ============ License usage log file ============ Not found ================================================= ============ Installed runtime ============ Installed runtime: amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957 x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d ============================================ ============ IP Information ============ Current IP addresses available on this computer: 172.31.20.64 2001:0:9d38:6ab8:383e:395e:53e0:ebbf Internet reported IP address: 52.10.85.228 ========================================= ============ Firewall Information ============ Public Profile Settings: ---------------------------------------------------------------------- State ON Firewall Policy BlockInbound,AllowOutbound LocalFirewallRules N/A (GPO-store only) LocalConSecRules N/A (GPO-store only) InboundUserNotification Disable RemoteManagement Enable UnicastResponseToMulticast Enable Logging: LogAllowedConnections Disable LogDroppedConnections Disable FileName %systemroot%system32LogFilesFirewallpfirewall.log MaxFileSize 4096 Ok. =============================================== ============ Product registration ============ Component info: Microsoft .NET Framework: Ver 2.0.50727.8000 ActivationWizard version: Ver 5.0.0.0, Created: 2015-02-20 16:15:46 Started obtain: 2/20/2015 4:51:37 PM License for Fingerprint Capturer is obtained: False License for Fingerprint Extractor is obtained: False License for Fingerprint Client is obtained: False License for Face Capturer is obtained: False License for Face Extractor is obtained: False License for Face Client is obtained: False License for Iris Capturer is obtained: False License for Iris Extractor is obtained: False License for Iris Client is obtained: False License for Palmprint Capturer is obtained: False License for Palmprint Client is obtained: False License for Voice Capturer is obtained: False License for Voice Extractor is obtained: False License for Voice Client is obtained: False License for Fingerprint Fast Extractor is obtained: False License for Face Fast Extractor is obtained: False License for Iris Fast Extractor is obtained: False License for Voice Fast Extractor is obtained: False License for Fingerprint Fast Segmenter is obtained: False License for Fingerprint Matcher is obtained: False License for Fingerprint Fast Matcher is obtained: False License for Face Matcher is obtained: False License for Face Fast Matcher is obtained: False License for Iris Matcher is obtained: False License for Iris Fast Matcher is obtained: False License for Palmprint Matcher is obtained: False License for Voice Matcher is obtained: False License for Face Fast Token Image is obtained: False Finished obtain: 2/20/2015 4:51:50 PM Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation Logs ActivationWizard_2015_02_20.log Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM ActivationWizard.exe ActivationWizard.Settings.xml NLicensing.cfg pg.exe pgd.conf Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64 Activation Logs ActivationWizard_2015_02_20.log Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM ActivationWizard.exe ActivationWizard.Settings.xml NLicensing.cfg pg.exe pgd.conf Cameras NdmCanonEds Neurotechnology Devices Canon EDS Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM EDSDK: Ver 2.14.0.6403, Managed: No, Created: 2/20/2015 4:19:16 PM NdmCisco Neurotechnology Devices Cisco Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM NdmCisco.ini NdmMobotix Neurotechnology Devices Mobotix Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM NdmMobotix.ini NdmProsillica Neurotechnology Devices Prosillica Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM AVT Vimba C API: Ver 1.3.0.13794, Managed: No, Created: 2/20/2015 4:19:16 PM FScanners NdmAbilma Neurotechnology Devices Abilma Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmAuthenTec Neurotechnology Devices AuthenTec Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmAuthenTec71 Neurotechnology Devices AuthenTec 7.1 Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM AuthenTec AT DLL: Ver 7.10.0.24, Managed: No, Created: 2/20/2015 4:19:15 PM NdmBiometrika Neurotechnology Devices Biometrika Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM FxISO.dll: Ver 1.5.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM fxISOscan.dll: Ver 1.5.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmDigitalPersonaUareU Neurotechnology Devices digitalPersona U.are.U Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmDigitalPersonaUareUOneTouch Neurotechnology Devices digitalPersona U.are.U OneTouch Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmFutronic Neurotechnology Devices Futronic Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM Futronic Scanner API Dynamic Link Library (64-bit version): Ver 12.2.0.1640, Managed: No, Created: 2/20/2015 4:19:15 PM NdmFutronicEthernetFam Neurotechnology Devices FutronicEthernetFam Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmFutronicEthernetFam.ini NdmId3Certis Neurotechnology Devices Id3 Certis Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM Certis Image API: Ver 1.2.4.205, Managed: No, Created: 2/20/2015 4:19:15 PM NdmIntegratedBiometricsIBScanUltimate Neurotechnology Devices IntegratedBiometrics IBScanUltimate Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM IBScanUltimate API - DLL: Ver 1.6.11.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmLumidigm plugin AlgoDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM IEngine_ Plus Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM MercuryDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM PreProcV31 Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM SDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM VenusDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM SPM eSPM_1.bin Neurotechnology Devices Lumidigm Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM LumiAPI Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM LumiCore Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmNextBiometrics Neurotechnology Devices NextBiometrics Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmNitgen Neurotechnology Devices Nitgen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NITGEN Biometric Service Provider Module: Ver 4.8.6.1, Managed: No, Created: 2/20/2015 4:19:15 PM NdmNitgenNBioScan Neurotechnology Devices Nitgen NBioScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NITGEN Biometric Service Provider Module - Flat and Roll: Ver 1.2.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmSecuGen Neurotechnology Devices SecuGen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM sgfpamx.dll: Ver 3.5.0.2, Managed: No, Created: 2/20/2015 4:19:15 PM sgfplib: Ver 4.2.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmSupremaBioMini Neurotechnology Devices Suprema BioMini Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM Suprema PC SDK 3.5 Scanner Capture Only Module Win64 DLL: Ver 3.5.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM NdmSupremaRealScan Neurotechnology Devices Suprema RealScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM RealScan Basic SDK V1.7: Ver 1.7.1.3, Managed: No, Created: 2/20/2015 4:19:15 PM NdmUpek Neurotechnology Devices Upek Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM Biometric Services API: Ver 4.3.0.289, Managed: No, Created: 2/20/2015 4:19:15 PM NdmZKSoftware Neurotechnology Devices ZKSoftware Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM IrisScanners NdmIriTechIriShield Neurotechnology Devices IriTech IriShield Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM Iddk2000Bino Dynamic Link Library: Ver 3.3.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM MultiModalDevices NdmIrisGuard Neurotechnology Devices IrisGuard Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM NdmVistaImaging Neurotechnology Devices VistaImaging Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM VciEY2 Dynamic Link Library: Ver 1.0.0.17, Managed: No, Created: 2/20/2015 4:19:17 PM VciEY2H Dynamic Link Library: Ver 1.0.0.15, Managed: No, Created: 2/20/2015 4:19:17 PM VciEY2P Dynamic Link Library: Ver 1.0.0.3, Managed: No, Created: 2/20/2015 4:19:17 PM VciFA2 Dynamic Link Library: Ver 1.0.0.7, Managed: No, Created: 2/20/2015 4:19:17 PM VciMT Dynamic Link Library: Ver 1.0.0.5, Managed: No, Created: 2/20/2015 4:19:17 PM Server NClusterLogger Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM NClusterLogger.exe NClusterLogger.Sample.conf NClusterLoggerService.exe NClusterNode Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:20 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:20 PM NClusterNode.conf NClusterNode.exe NClusterNode.ODBC_Sample.conf NClusterNode.SQLite_sample.conf NClusterNodeService.exe NLicensing.cfg NClusterServer Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:24 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:24 PM NClusterServer.conf NClusterServer.exe NClusterServer.ODBC_Sample.conf NClusterServer.SQLite_Sample.conf NClusterServerService.exe NLicensing.cfg NServer Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:19 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:19 PM NLicensing.cfg NServer.conf NServer.exe NServer.ODBC_Sample.conf NServer.SQLite_Sample.conf NServerService.exe ClusterConfigurator.exe Live555 LiveMedia 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Biometric Client 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Cluster Client 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Cluster Client JNI 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Devices 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Devices Media Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Devices Virtual Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Biometric Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Cluster Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Devices 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Devices Virtual 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology GUI 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Media 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Media Processing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Media .NET Framework 3.5 Extensions 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C++ Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C++ Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 2/20/2015 4:18:21 PM Microsoft® C Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 2/20/2015 4:18:21 PM AbisSampleCS.exe AbisSampleVB.exe AbisSampleWX.exe ANTemplateSampleCS.exe ANTemplateSampleVB.exe CbeffRecordSampleCS.exe CbeffRecordSampleVB.exe DevicesSampleCS.exe DevicesSampleVB.exe FacesSampleWX.exe FCRecordSampleCS.exe FCRecordSampleVB.exe FingersSampleWX.exe FIRecordSampleCS.exe FIRecordSampleVB.exe FMRecordSampleCS.exe FMRecordSampleVB.exe IIRecordSampleCS.exe IIRecordSampleVB.exe IrisesSampleWX.exe NdmMedia.ini Neurotec.Biometrics.Client.xml Neurotec.Biometrics.Gui.xml Neurotec.Biometrics.xml Neurotec.Cluster.xml Neurotec.Devices.Virtual.xml Neurotec.Devices.xml Neurotec.Gui.xml Neurotec.Licensing.xml Neurotec.Media.Processing.xml Neurotec.Media.xml Neurotec.Media_FX35.xml Neurotec.xml NLicensing.cfg NTemplateSampleCS.exe NTemplateSampleVB.exe NTemplateSampleWX.exe SimpleFacesSampleCS.exe SimpleFacesSampleVB.exe SimpleFingersSampleCS.exe SimpleFingersSampleVB.exe SimpleIrisesSampleCS.exe SimpleIrisesSampleVB.exe SimpleVoicesSampleCS.exe SimpleVoicesSampleVB.exe =============================================== Proxy trial server test: Welcome! Your IP: 52.10.85.228 Time: 1424451110 Stamp: 8507CC9E Trial server test: Welcome! Your IP: 52.10.85.228 Time: 1424451110 Stamp: 8507CC9E Trial server (sockets) test: Welcome! Your IP: 52.10.85.228 Time: 1424451111 Stamp: 8507CC9E Trial time left through proxy: Time left for trial products: Empty list. Please start product. Trial time left: Empty list. Please start product. ============ Activation Wizard logs ============ Not found =================================================

by **Martynas** » Feb 23, 2015 07:44

Hi,

what internet connection are you using: 3G/2G, broadband and etc.?
The diagnostic shows that your firewall is turned on. Please ensure that it does not block the Activation Wizard and pg.exe from connection to our activation server.
Is it a real machine or a virtual one?

by **Vidya Sagar Reddy** » Mar 11, 2015 05:30

Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Below is the email we recived from the mega matcher but, we don't have any button with the name Dongle in the 4.5 SDK License activation wizard.

Email:

Dongle update tickets can be applied on the existing dongle by using ActivationWizard from latest SDK (you can use just new ActivationWizard, not all SDK) and just press “dongle” button. If you would have trouble applying dongle update tickets, please report issue to our support team using support@neurotechnlogy.com <mailto:support@neurotechnlogy.com> and our people will help you.

Admin: merged to "Activation and Licensing questions"

by **Vidya Sagar Reddy** » Mar 11, 2015 07:05

Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Below is the email we recieved from the mega matcher but, we don't have any button with the name Dongle in the 4.5 SDK License activation wizard.

Email:

Dongle update tickets can be applied on the existing dongle by using ActivationWizard from latest SDK (you can use just new ActivationWizard, not all SDK) and just press “dongle” button. If you would have trouble applying dongle update tickets, please report issue to our support team using support@neurotechnlogy.com <mailto:support@neurotechnlogy.com> and our people will help you.

by **Vidya Sagar Reddy** » Mar 11, 2015 08:50

Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Below is the email we recived from the mega matcher but, we don't have any button with the name Dongle in the 4.5 SDK License activation wizard.

Email:

Dongle update tickets can be applied on the existing dongle by using ActivationWizard from latest SDK (you can use just new ActivationWizard, not all SDK) and just press “dongle” button. If you would have trouble applying dongle update tickets, please report issue to our support team using support@neurotechnlogy.com <mailto:support@neurotechnlogy.com> and our people will help you.

Vidya Sagar Reddy

Posts: 4
Joined: Dec 10, 2014 13:12

Top

by **Martynas** » Mar 12, 2015 08:13

Vidya Sagar Reddy wrote:Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Hello,

in case of the 4.5 SDK version (or older), use the DongleUpdater.exe in SDKs "Tools\VolumeLicenseManagerUpdate\Win32_x86" folder.

by **gferen-sg** » Mar 25, 2015 09:34

is there a way to tell neurotechnology service to look for ip and not neurotechnology.com? server is VM, licenses are matcher and client in one LIC file. Internet works over IP only.

Thanks

by **Gaboose** » Mar 25, 2015 14:57

I"m trying out your Biometric SDKs trials in a docker container.

I"ve run

Code: Select all: Bin/Linux_x86_64/Activation/run_pgd.sh

And then

Code: Select all: Tutorials/Biometrics/C/EnrollFaceFromCamera/.obj/release/Linux_x86_64/EnrollFaceFromCamera/EnrollFaceFromCamera img.jpg tmpl.dat

And it fails with

Code: Select all: EnrollFaceFromCamera tutorial description: Demonstrates face feature extraction from camera. version: 5.1.0.0 copyright: Copyright (C) 2011-2015 Neurotechnology arguments: img.jpg tmpl.dat Licenses for Biometrics.FaceExtraction,Devices.Cameras not available

The same procedure works perfectly fine on my host machine. Do you know what the problem might be?

Admin: merged to "Activation and Licensing questions"

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