Activation and Licensing questions

General information about Neurotechnology and its software

Re: Conversion of NTemplate to ISO format

Postby vaidasz » Jul 16, 2014 12:04

yinkalonge wrote:Hi Forum,

I had an error while trying to run the sample code provided (MM 3.1 version SDK) to convert NTemplate to ISO format.
The error was "Operation is not activated". I am using MM 3.1 SDK and have a MM server license so i do not expect the error ?

Any hint / help please ?


Hello,

The license you are using is not the one that enables biometric standards support. You need to have MegaMatcher Client license activated.
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Re: Activation and Licensing questions

Postby vladalexeev » Jul 17, 2014 11:01

Until last time we used Verilook 4. Now, we are considering to move to Verilook 5.
We have many VLMatcher, VLExtractor license keys for VeriLook 4.0 Standard SDK.
Will they work with Verilook 5? Which limitations will be?
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Re: Activation and Licensing questions

Postby vaidasz » Jul 17, 2014 14:55

vladalexeev wrote:Until last time we used Verilook 4. Now, we are considering to move to Verilook 5.
We have many VLMatcher, VLExtractor license keys for VeriLook 4.0 Standard SDK.
Will they work with Verilook 5? Which limitations will be?


Hello,

Yes, all older licenses are compatible with newer version of the SDK. There is no any issue.
The limitations that will be applied are the same as for VeriLook 5.0 Stanadard SDK.
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Re: Activation and Licensing questions

Postby btormey » Jul 18, 2014 19:42

I am attempting to access my licenses via a Windows Service hosted on my VM (the same VM the internet licenses are hosted on). However when I attempt to access the licenses I get

IO error occured


I know this error occurs when the activation application cannot be found, but the application software is on the VM, and it can be accessed when I am running a console application on the VM.

Is there something preventing a Windows Service from accessing the licensing software?
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To Fingerprint Client or to Fingerprint Extarctor

Postby Nico Botha » Jul 30, 2014 14:08

Good day
(after so many years my first post here)
I have a questions on the client PC side.

Some Background.
We are deployment a fingerprint solution to many PC"s on a new contract.
On the server side we will be deploying in phases:
1) Matcher,
2) Fast Fingerprint Matcher, with matching server and then nodes,
3) Accelerator Matcher and then
4) Accelerator Extended (in 10 years from now) :shock: .

Questions
For the client side PC"s, can we use the FingerPrint Extractor component to link to the Matching Severs, or do we need the Fingerprint Client component to work with the Matching Server?

thank you

Admin: merged to "Activation and Licensing questions"
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Re: To Fingerprint Client or to Fingerprint Extarctor

Postby Martynas » Jul 31, 2014 12:06

Hi,

Nico Botha wrote:For the client side PC"s, can we use the FingerPrint Extractor component to link to the Matching Severs, or do we need the Fingerprint Client component to work with the Matching Server?


You can use either Finger Extractor, or Finger Client licenses, to send matching tasks to matching server.
The choice of the license depends on the required functionality on the client side.
Best regards,

Martynas
Software Consultant
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Re: To Fingerprint Client or to Fingerprint Extarctor

Postby Nico Botha » Jul 31, 2014 17:52

Thank you
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Re: Activation and Licensing questions

Postby Kamen » Aug 21, 2014 16:36

Hello,

Is the /Redistributable/Win64_x64/NeurotecBiometricSDKRedistributable.exe still available in MM 5.0? It was available in 4.5 and we installed the software on the production server like that:

NeurotecBiometricSDKRedistributable.exe /ACTIVATION
NeurotecBiometricSDKRedistributable.exe /SERVER

What is the proper way to install only the Activation and Server on a brand new computer in version 5.0?

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Re: Activation and Licensing questions

Postby Martynas » Aug 22, 2014 07:44

Kamen wrote:Hello,

Is the /Redistributable/Win64_x64/NeurotecBiometricSDKRedistributable.exe still available in MM 5.0? It was available in 4.5 and we installed the software on the production server like that:

NeurotecBiometricSDKRedistributable.exe /ACTIVATION
NeurotecBiometricSDKRedistributable.exe /SERVER

What is the proper way to install only the Activation and Server on a brand new computer in version 5.0?

Kamen

Hello,

Redistributable.exe is not available in 5.0 version of the SDK. Customers need to deploy required dlls by themselves.
Best regards,

Martynas
Software Consultant
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Re: Activation and Licensing questions

Postby kailas » Aug 28, 2014 06:22

Hello even I keep getting this error: Trial Server response: ERROR: Index was outside the bounds of the array.

please help..
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Re: Activation and Licensing questions

Postby Martynas » Aug 29, 2014 07:16

kailas wrote:Hello even I keep getting this error: Trial Server response: ERROR: Index was outside the bounds of the array.

please help..

Hello,

generate the diagnostic and send it to support@neurotechnology.com along with the issue description.
Best regards,

Martynas
Software Consultant
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License not found from dongle after a while

Postby nurzico » Sep 01, 2014 06:58

I am using dongle as license server for several machines in linux environment with enough number of license.
After several time on/off of JVMs i cant get license from license server and after then i can not get any single license but if i restart the "pgd" process then i can acquire license as usual?
Can't figure out what is the reason. I am releasing license components on JVM shutdown.
Thanks in advance.

Admin: merged to "Activation and Licensing questions"
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Re: Activation and Licensing questions

Postby stevenmarkford » Sep 04, 2014 11:48

I have installed the trial SDK and run the activation wizard. But calling "new FMRecord()" in the ServerSampleCS causes an “Operation is not activated” exception even though calling this exact same method in TemplateConversionCS works fine. Do you know why the operation would be activated in one solution but not the other?
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Re: Activation and Licensing questions

Postby vaidasz » Sep 05, 2014 10:03

stevenmarkford wrote:I have installed the trial SDK and run the activation wizard. But calling "new FMRecord()" in the ServerSampleCS causes an “Operation is not activated” exception even though calling this exact same method in TemplateConversionCS works fine. Do you know why the operation would be activated in one solution but not the other?


Hello,

Please write an e-mail to support@neurotechnology.com with issue description. Also attach the diagnostics generated using Activation Wizard and saved to file.
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Re: License not found from dongle after a while

Postby vaidasz » Sep 08, 2014 07:53

nurzico wrote:I am using dongle as license server for several machines in linux environment with enough number of license.
After several time on/off of JVMs i cant get license from license server and after then i can not get any single license but if i restart the "pgd" process then i can acquire license as usual?
Can't figure out what is the reason. I am releasing license components on JVM shutdown.
Thanks in advance.


Hello,

I assume you are using single computer licenses. Single computer licenses are assigned for the computer that obtained the license for 8 hours since usage. If you want to use the same license on another computer, you need to stop the licensing service on the computer you are using the license from, wait for 8 hours and then obtain it on another computer. Another option is to restart the licensing service on the computer where dongle is connected.
There is another type of license - concurrent licenses. Such licenses become available for another computer right after it is released in the source code. The programming should be done differently using concurrent licenses: license should be obtained just before it is needed (for example, right before extraction) and released when it is not needed (after extraction is done).
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Activating Single Machine without restarting Windows Service

Postby JRosendo » Sep 18, 2014 16:27

Hello.

The System I'm working with activates a Neurotechnology Single Machine Licence on each client computer, via JAVA API.

The problem is that every time a licence is activated or deactivated, it is needed to restart the Neurotechnology Windows Service in order for the System to be able to obtain Neurotechnology Components. (It won't let me obtain the components AFTER ACTIVATING licence and BEFORE RESTARTING the service).

I know the windows service can be restarted via JAVA API as well, but that operation requires the windows user running the System to have Administrator privileges.

Is there a way to activate/deactivate the licence without having to restart the windows service?

Thank you.

Admin: merged to "Activation and Licensing questions"
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Re: Activating Single Machine without restarting Windows Ser

Postby vaidasz » Sep 22, 2014 12:17

JRosendo wrote:Hello.

The System I'm working with activates a Neurotechnology Single Machine Licence on each client computer, via JAVA API.

The problem is that every time a licence is activated or deactivated, it is needed to restart the Neurotechnology Windows Service in order for the System to be able to obtain Neurotechnology Components. (It won't let me obtain the components AFTER ACTIVATING licence and BEFORE RESTARTING the service).

I know the windows service can be restarted via JAVA API as well, but that operation requires the windows user running the System to have Administrator privileges.

Is there a way to activate/deactivate the licence without having to restart the windows service?

Thank you.


Hello,

There is no other way. The licensing service has to be restarted if new license is added.
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Re: Activating Single Machine without restarting Windows Ser

Postby JRosendo » Sep 22, 2014 19:46

That's sad.

Thank you.
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Re: Activation and Licensing questions

Postby dorny » Sep 26, 2014 10:59

Hello,

I have some problems with activation of trial license.
It does not work for Face Extractor/Matcher and Fingerprint Extractor/Matcher.
However all other trial licenses works well.

Here is part of Diagnostic output from activation wizard:
Code: Select all
License for Fingerprint Capturer is obtained: True
License for Fingerprint Extractor is obtained: False
License for Fingerprint Client is obtained: True
License for Face Capturer is obtained: True
License for Face Extractor is obtained: False
License for Face Client is obtained: True
...


I"m running Windows 8.1 64 bit. I have also tried to install SKD and activate license on another computer in company but the result was same.
There are no information why it"s not working (no error or expired messages). I can"t figure out what is wrong.
Thanks.
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Re: Activation and Licensing questions

Postby vaidasz » Sep 29, 2014 15:22

dorny wrote:Hello,

I have some problems with activation of trial license.
It does not work for Face Extractor/Matcher and Fingerprint Extractor/Matcher.
However all other trial licenses works well.

Here is part of Diagnostic output from activation wizard:
Code: Select all
License for Fingerprint Capturer is obtained: True
License for Fingerprint Extractor is obtained: False
License for Fingerprint Client is obtained: True
License for Face Capturer is obtained: True
License for Face Extractor is obtained: False
License for Face Client is obtained: True
...


I"m running Windows 8.1 64 bit. I have also tried to install SKD and activate license on another computer in company but the result was same.
There are no information why it"s not working (no error or expired messages). I can"t figure out what is wrong.
Thanks.


Hello,

Generate diagnostics using Activation Wizard, save it to file and send to support@neurotechnology.com. Do not forget to describe the issue.
Are you able to obtain licenses using samples provided with SDK?
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Activation .lic on virtual environment

Postby mbogliacino » Oct 17, 2014 12:43

Hi,

Can I activate a file .lic license on virtual environment?

Best regards

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Re: Activation .lic on virtual environment

Postby Martynas » Oct 20, 2014 06:25

Hello,

mbogliacino wrote:Can I activate a file .lic license on virtual environment?


Single computer license, provided as serial numbers are not supported on virtual machines.
In short, virtual machine can get license from these sources:
1. Dongle connected to the host computer if virtualization environment configured to provide access to host USB port. This is not recommended way as some virtualization software have USB issues and solution can be not stable.
2. Dongle connected to some computer available over network. That computer would run license management software and VM can connect it to get license.
3. Our internet server. We have license type called "Internet licenses". In this case VM would communicate with our server.
Best regards,

Martynas
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Re: Activation and Licensing questions

Postby chkur » Nov 10, 2014 17:27

Hi

I downloaded Trial version of SDK with 30-days evaluation period on October, 20th. About 2 weeks I learned it, but since last Friday (November, 7th) I can"t run NServer. I get message
Code: Select all
$ ./run_NServer.SQLite.sh
1415639874:../../../Cluster/Source/NClusterCommon/logger.c:271: _lprintf: WARNING: logger not initialized, logging to stderr:
1415639874:../../../Cluster/Source/NClusterServer/server_main.c:651: main: server exited

NServer.log
Code: Select all
1415639934:../../../Cluster/Source/NClusterServer/server_main.c:392: init: starting server (revision 123025) ...
1415639934:../../../Cluster/Source/NClusterServer/server_main.c:395: init: Not registered.

diagnostic_report.log
Code: Select all
================================= Diagnostic report (Trial) =================================
Time: ??? ??? 10 19:20:02 EET 2014

============ Linux info =============================================================
-------------------------------------------------------------------------------------
Uname:
Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

-------------------------------------------------------------------------------------
Linux distribution:
/etc/lsb-release: DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"
/etc/os-release   /etc/debian_version: NAME="Ubuntu"
VERSION="14.04.1 LTS, Trusty Tahr"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04.1 LTS"
VERSION_ID="14.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
jessie/sid

-------------------------------------------------------------------------------------
Pre-login message:
/etc/issue:
Ubuntu 14.04.1 LTS
 l

-------------------------------------------------------------------------------------
Linux kernel headers version:
/usr/include/linux/version.h:
#define LINUX_VERSION_CODE 199947
#define KERNEL_VERSION(a,b,c) (((a) << 16) + ((b) << 8) + (c))

-------------------------------------------------------------------------------------
Linux kernel modules:
pci_stub 12622 1 - Live 0x0000000000000000
vboxpci 23194 0 - Live 0x0000000000000000 (OX)
vboxnetadp 25670 0 - Live 0x0000000000000000 (OX)
vboxnetflt 27613 0 - Live 0x0000000000000000 (OX)
vboxdrv 339502 3 vboxpci,vboxnetadp,vboxnetflt, Live 0x0000000000000000 (OX)
bnep 19624 2 - Live 0x0000000000000000
rfcomm 69160 8 - Live 0x0000000000000000
snd_hda_codec_hdmi 46368 1 - Live 0x0000000000000000
snd_hda_codec_realtek 65580 1 - Live 0x0000000000000000
uvcvideo 80885 0 - Live 0x0000000000000000
videobuf2_vmalloc 13216 1 uvcvideo, Live 0x0000000000000000
videobuf2_memops 13362 1 videobuf2_vmalloc, Live 0x0000000000000000
videobuf2_core 40664 1 uvcvideo, Live 0x0000000000000000
videodev 134688 2 uvcvideo,videobuf2_core, Live 0x0000000000000000
snd_hda_intel 56451 4 - Live 0x0000000000000000
snd_hda_codec 192906 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel, Live 0x0000000000000000
snd_hwdep 13602 1 snd_hda_codec, Live 0x0000000000000000
snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec, Live 0x0000000000000000
arc4 12608 2 - Live 0x0000000000000000
snd_page_alloc 18710 2 snd_hda_intel,snd_pcm, Live 0x0000000000000000
ath9k 164164 0 - Live 0x0000000000000000
snd_seq_midi 13324 0 - Live 0x0000000000000000
snd_seq_midi_event 14899 1 snd_seq_midi, Live 0x0000000000000000
snd_rawmidi 30144 1 snd_seq_midi, Live 0x0000000000000000
ath9k_common 13551 1 ath9k, Live 0x0000000000000000
ath9k_hw 453856 2 ath9k,ath9k_common, Live 0x0000000000000000
ath 28698 3 ath9k,ath9k_common,ath9k_hw, Live 0x0000000000000000
btusb 32412 0 - Live 0x0000000000000000
bluetooth 391136 22 bnep,rfcomm,btusb, Live 0x0000000000000000
intel_rapl 18773 0 - Live 0x0000000000000000
x86_pkg_temp_thermal 14205 0 - Live 0x0000000000000000
intel_powerclamp 14705 0 - Live 0x0000000000000000
coretemp 13435 0 - Live 0x0000000000000000
kvm_intel 143148 0 - Live 0x0000000000000000
kvm 451729 1 kvm_intel, Live 0x0000000000000000
i915 783961 4 - Live 0x0000000000000000
mac80211 630653 1 ath9k, Live 0x0000000000000000
crct10dif_pclmul 14289 0 - Live 0x0000000000000000
crc32_pclmul 13113 0 - Live 0x0000000000000000
snd_seq 61560 2 snd_seq_midi,snd_seq_midi_event, Live 0x0000000000000000
ghash_clmulni_intel 13216 0 - Live 0x0000000000000000
cryptd 20359 1 ghash_clmulni_intel, Live 0x0000000000000000
drm_kms_helper 55071 1 i915, Live 0x0000000000000000
snd_seq_device 14497 3 snd_seq_midi,snd_rawmidi,snd_seq, Live 0x0000000000000000
snd_timer 29482 2 snd_pcm,snd_seq, Live 0x0000000000000000
joydev 17381 0 - Live 0x0000000000000000
drm 303102 5 i915,drm_kms_helper, Live 0x0000000000000000
snd 69322 19 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq_midi,snd_rawmidi,snd_seq,snd_seq_device,snd_timer, Live 0x0000000000000000
serio_raw 13462 0 - Live 0x0000000000000000
cfg80211 484040 3 ath9k,ath,mac80211, Live 0x0000000000000000
lpc_ich 21080 0 - Live 0x0000000000000000
mei_me 18627 0 - Live 0x0000000000000000
soundcore 12680 1 snd, Live 0x0000000000000000
mei 82276 1 mei_me, Live 0x0000000000000000
i2c_algo_bit 13413 1 i915, Live 0x0000000000000000
acer_wmi 32522 0 - Live 0x0000000000000000
sparse_keymap 13948 1 acer_wmi, Live 0x0000000000000000
wmi 19177 1 acer_wmi, Live 0x0000000000000000
video 19476 2 i915,acer_wmi, Live 0x0000000000000000
mac_hid 13205 0 - Live 0x0000000000000000
parport_pc 32701 0 - Live 0x0000000000000000
ppdev 17671 0 - Live 0x0000000000000000
lp 17759 0 - Live 0x0000000000000000
parport 42348 3 parport_pc,ppdev,lp, Live 0x0000000000000000
hid_generic 12548 0 - Live 0x0000000000000000
usbhid 52659 0 - Live 0x0000000000000000
hid 106148 3 hid_generic,usbhid, Live 0x0000000000000000
psmouse 106714 0 - Live 0x0000000000000000
ahci 25819 2 - Live 0x0000000000000000
libahci 32716 1 ahci, Live 0x0000000000000000
tg3 166442 0 - Live 0x0000000000000000
sdhci_pci 23172 0 - Live 0x0000000000000000
sdhci 43015 1 sdhci_pci, Live 0x0000000000000000
ptp 18933 1 tg3, Live 0x0000000000000000
pps_core 19382 1 ptp, Live 0x0000000000000000

-------------------------------------------------------------------------------------
File systems supported by Linux kernel:
nodev   sysfs
nodev   rootfs
nodev   ramfs
nodev   bdev
nodev   proc
nodev   cgroup
nodev   cpuset
nodev   tmpfs
nodev   devtmpfs
nodev   debugfs
nodev   securityfs
nodev   sockfs
nodev   pipefs
nodev   anon_inodefs
nodev   devpts
   ext3
   ext2
   ext4
nodev   hugetlbfs
   vfat
nodev   ecryptfs
   fuseblk
nodev   fuse
nodev   fusectl
nodev   pstore
nodev   mqueue

-------------------------------------------------------------------------------------
Enviroment variables
LC_PAPER=ru_UA.UTF-8
XDG_VTNR=7
LC_ADDRESS=ru_UA.UTF-8
XDG_SESSION_ID=c1
XDG_GREETER_DATA_DIR=/var/lib/lightdm-data/serj
SELINUX_INIT=YES
LC_MONETARY=ru_UA.UTF-8
SESSION=xubuntu
GPG_AGENT_INFO=/run/user/1000/keyring-VMepie/gpg:0:1
GLADE_PIXMAP_PATH=:
SHELL=/bin/bash
XDG_MENU_PREFIX=xfce-
LC_NUMERIC=ru_UA.UTF-8
GNOME_KEYRING_CONTROL=/run/user/1000/keyring-VMepie
UPSTART_SESSION=unix:abstract=/com/ubuntu/upstart-session/1000/1585
USER=serj
LC_TELEPHONE=ru_UA.UTF-8
XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0
GLADE_MODULE_PATH=:
XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0
SSH_AUTH_SOCK=/run/user/1000/keyring-VMepie/ssh
SESSION_MANAGER=local/trusty:@/tmp/.ICE-unix/1978,unix/trusty:/tmp/.ICE-unix/1978
DEFAULTS_PATH=/usr/share/gconf/xubuntu.default.path
XDG_CONFIG_DIRS=/etc/xdg/xdg-xubuntu:/usr/share/upstart/xdg:/etc/xdg:/etc/xdg
PATH=/home/serj/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games
DESKTOP_SESSION=xubuntu
LC_IDENTIFICATION=ru_UA.UTF-8
JOB=dbus
PWD=/home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64
LANG=ru_RU.UTF-8
GDM_LANG=ru_RU
MANDATORY_PATH=/usr/share/gconf/xubuntu.mandatory.path
LC_MEASUREMENT=ru_UA.UTF-8
IM_CONFIG_PHASE=1
GDMSESSION=xubuntu
SESSIONTYPE=
SHLVL=1
HOME=/home/serj
XDG_SEAT=seat0
LANGUAGE=ru:en
UPSTART_INSTANCE=
UPSTART_EVENTS=started xsession
LOGNAME=serj
XDG_DATA_DIRS=/usr/share/xubuntu:/usr/share/xfce4:/usr/local/share/:/usr/share/:/usr/share
DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-9Jjn4MRXJs
UPSTART_JOB=startxfce4
INSTANCE=
TEXTDOMAIN=im-config
DISPLAY=:0.0
XDG_RUNTIME_DIR=/run/user/1000
GLADE_CATALOG_PATH=:
XDG_CURRENT_DESKTOP=XFCE
LC_TIME=ru_UA.UTF-8
TEXTDOMAINDIR=/usr/share/locale/
LC_NAME=ru_UA.UTF-8
XAUTHORITY=/home/serj/.Xauthority
_=/usr/bin/env

-------------------------------------------------------------------------------------
GNU gcc version:
gcc (Ubuntu 4.8.2-19ubuntu1) 4.8.2
Copyright (C) 2013 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Using built-in specs.
COLLECT_GCC=gcc
COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/4.8/lto-wrapper
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --with-pkgversion="Ubuntu 4.8.2-19ubuntu1" --with-bugurl=file:///usr/share/doc/gcc-4.8/README.Bugs --enable-languages=c,c++,java,go,d,fortran,objc,obj-c++ --prefix=/usr --program-suffix=-4.8 --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --with-gxx-include-dir=/usr/include/c++/4.8 --libdir=/usr/lib --enable-nls --with-sysroot=/ --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --enable-gnu-unique-object --disable-libmudflap --enable-plugin --with-system-zlib --disable-browser-plugin --enable-java-awt=gtk --enable-gtk-cairo --with-java-home=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64/jre --enable-java-home --with-jvm-root-dir=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64 --with-jvm-jar-dir=/usr/lib/jvm-exports/java-1.5.0-gcj-4.8-amd64 --with-arch-directory=amd64 --with-ecj-jar=/usr/share/java/eclipse-ecj.jar --enable-objc-gc --enable-multiarch --disable-werror --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --with-tune=generic --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu
Thread model: posix
gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)

-------------------------------------------------------------------------------------
GNU glibc version: 2.19 stable

-------------------------------------------------------------------------------------
GNU glibc++ version:

/usr/lib/x86_64-linux-gnu/libstdc++.so.6 -> libstdc++.so.6.0.19:
GLIBCXX_3.4
GLIBCXX_3.4.1
GLIBCXX_3.4.2
GLIBCXX_3.4.3
GLIBCXX_3.4.4
GLIBCXX_3.4.5
GLIBCXX_3.4.6
GLIBCXX_3.4.7
GLIBCXX_3.4.8
GLIBCXX_3.4.9
GLIBCXX_3.4.10
GLIBCXX_3.4.11
GLIBCXX_3.4.12
GLIBCXX_3.4.13
GLIBCXX_3.4.14
GLIBCXX_3.4.15
GLIBCXX_3.4.16
GLIBCXX_3.4.17
GLIBCXX_3.4.18
GLIBCXX_3.4.19
CXXABI_1.3
CXXABI_1.3.1
CXXABI_1.3.2
CXXABI_1.3.3
CXXABI_1.3.4
CXXABI_1.3.5
CXXABI_1.3.6
CXXABI_1.3.7

-------------------------------------------------------------------------------------
libusb version: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/diagnostic_report.sh: ?????? 236: libusb-config: ??????? ?? ???????
/usr/lib/libusbmuxd.so.2 -> libusbmuxd.so.1.0.8
/lib/x86_64-linux-gnu/libusb-1.0.so.0 -> libusb-1.0.so.0.1.0
/lib/x86_64-linux-gnu/libusb-0.1.so.4 -> libusb-0.1.so.4.4.4

-------------------------------------------------------------------------------------
libudev version:
/lib/x86_64-linux-gnu/libudev.so.1 -> libudev.so.1.3.5

-------------------------------------------------------------------------------------
GStreamer 1.2.4
/usr/lib/x86_64-linux-gnu/libgstreamer-0.10.so.0 -> libgstreamer-0.10.so.0.30.0

-------------------------------------------------------------------------------------
QtCore version: 4.8.6
qmake version: QMake version 2.01a
Using Qt version 4.8.6 in /usr/lib/x86_64-linux-gnu

=====================================================================================

============ Harware info ===========================================================
-------------------------------------------------------------------------------------
CPU info:
/proc/cpuinfo:
processor   : 0
vendor_id   : GenuineIntel
cpu family   : 6
model      : 58
model name   : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
stepping   : 9
microcode   : 0x19
cpu MHz      : 800.000
cache size   : 2048 KB
physical id   : 0
siblings   : 2
core id      : 0
cpu cores   : 2
apicid      : 0
initial apicid   : 0
fpu      : yes
fpu_exception   : yes
cpuid level   : 13
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms
bogomips   : 3591.59
clflush size   : 64
cache_alignment   : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

processor   : 1
vendor_id   : GenuineIntel
cpu family   : 6
model      : 58
model name   : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
stepping   : 9
microcode   : 0x19
cpu MHz      : 1800.000
cache size   : 2048 KB
physical id   : 0
siblings   : 2
core id      : 1
cpu cores   : 2
apicid      : 2
initial apicid   : 2
fpu      : yes
fpu_exception   : yes
cpuid level   : 13
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms
bogomips   : 3591.59
clflush size   : 64
cache_alignment   : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

dmidecode -t processor
/dev/mem: Permission denied
# dmidecode 2.9

-------------------------------------------------------------------------------------
Memory info:
MemTotal:        3937760 kB
MemFree:          735316 kB
Buffers:           60356 kB
Cached:          1668524 kB
SwapCached:            0 kB
Active:          1688800 kB
Inactive:        1317596 kB
Active(anon):     905948 kB
Inactive(anon):   561088 kB
Active(file):     782852 kB
Inactive(file):   756508 kB
Unevictable:           0 kB
Mlocked:               0 kB
SwapTotal:       4194300 kB
SwapFree:        4193748 kB
Dirty:             30480 kB
Writeback:             0 kB
AnonPages:       1277540 kB
Mapped:           286416 kB
Shmem:            189496 kB
Slab:             102700 kB
SReclaimable:      72480 kB
SUnreclaim:        30220 kB
KernelStack:        4576 kB
PageTables:        36496 kB
NFS_Unstable:          0 kB
Bounce:                0 kB
WritebackTmp:          0 kB
CommitLimit:     6163180 kB
Committed_AS:    4926016 kB
VmallocTotal:   34359738367 kB
VmallocUsed:      348912 kB
VmallocChunk:   34359372260 kB
HardwareCorrupted:     0 kB
AnonHugePages:    397312 kB
HugePages_Total:       0
HugePages_Free:        0
HugePages_Rsvd:        0
HugePages_Surp:        0
Hugepagesize:       2048 kB
DirectMap4k:       66300 kB
DirectMap2M:     4018176 kB

dmidecode -t 6,16
/dev/mem: Permission denied
# dmidecode 2.9

-------------------------------------------------------------------------------------
HDD info:
/proc/partitions:
major minor  #blocks  name

   8        0  488386584 sda
   8        1      96256 sda1
   8        2   19530752 sda2
   8        3  226615296 sda3
   8        5  242142208 sda5
  11        0    1048575 sr0

-------------------
/dev/sda:
vendor:       ATA     
model:        HGST HTS545050A7
serial:       
firmware rev: GG2O

-------------------------------------------------------------------------------------
PCI devices:
lspci:
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM57786 Gigabit Ethernet PCIe (rev 01)
02:00.1 SD Host controller: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader (rev 01)
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)

-------------------------------------------------------------------------------------
USB devices:
NOTE: usbfs is not mounted
lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 04f2:b3f6 Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 04ca:300b Lite-On Technology Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M
    |__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 1: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
        |__ Port 1: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
        |__ Port 3: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
        |__ Port 3: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M

-------------------------------------------------------------------------------------
Network info:

--------------------
Network interfaces:
eth2      Link encap:Ethernet  HWaddr 20:1a:06:6c:41:7b 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:16

lo        Link encap:????????? ????? (Loopback) 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:8811 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8811 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:1525590 (1.5 MB)  TX bytes:1525590 (1.5 MB)

tap0      Link encap:Ethernet  HWaddr ea:00:34:17:8d:b8 
          inet addr:10.10.0.24  Bcast:10.10.0.255  Mask:255.255.255.0
          inet6 addr: fe80::e800:34ff:fe17:8db8/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:63 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:100
          RX bytes:0 (0.0 B)  TX bytes:9256 (9.2 KB)

tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 
          inet addr:10.209.0.137  P-t-P:10.209.0.137  Mask:255.255.255.255
          UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1412  Metric:1
          RX packets:2 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:500
          RX bytes:168 (168.0 B)  TX bytes:84 (84.0 B)

wlan0     Link encap:Ethernet  HWaddr a4:db:30:6b:77:d8 
          inet addr:192.168.1.2  Bcast:192.168.1.255  Mask:255.255.255.0
          inet6 addr: fe80::a6db:30ff:fe6b:77d8/64 Scope:Link
          inet6 addr: fd08:7a4c:22c3:5b00:a6db:30ff:fe6b:77d8/64 Scope:?????
          inet6 addr: fd08:7a4c:22c3:5b00:6c0c:88d0:c0bb:9235/64 Scope:?????
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:176719 errors:0 dropped:0 overruns:0 frame:0
          TX packets:169175 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:234566428 (234.5 MB)  TX bytes:17876659 (17.8 MB)

--------------------
IP routing table:
??????? ???????????? ???? ????????? IP
Destination Gateway Genmask Flags Metric Ref Use Iface
0.0.0.0         192.168.1.1     0.0.0.0         UG    0      0        0 wlan0
10.0.2.0        0.0.0.0         255.255.255.0   U     0      0        0 tun0
10.1.1.13       0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.24       0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.113      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.114      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.117      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.121      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.192      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.211      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.245      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.246      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.247      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.248      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.249      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.10.0.0       0.0.0.0         255.255.255.0   U     0      0        0 tap0
176.32.186.42   192.168.1.1     255.255.255.255 UGH   0      0        0 wlan0
192.168.1.0     0.0.0.0         255.255.255.0   U     9      0        0 wlan0

=====================================================================================

============ SDK info =============================================================

Can"t find components" directory

=====================================================================================

============ PGD info ===============================================================
-------------------------------------------------------------------------------------
PGD is running
procps:
USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
serj     10681  0.0  0.0 254880  1284 ?        Ssl  19:17   0:00 /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/./pgd
Path to pgd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd
Path to cwd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/
-------------------------------------------------------------------------------------
PGD config file: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd.conf
PGD config:
PGD configuration file not found
-------------------------------------------------------------------------------------

=====================================================================================

============ PGD log ================================================================

PGD log file: /tmp/pgd.log
PGD log:
2014-11-10 19:17:33 Starting PG (revision: 123025, mode: single, trial)
2014-11-10 19:17:33 Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64
2014-11-10 19:17:33 PG started (pid: 10681).

=====================================================================================

============ Trial info =============================================================

Welcome!
Your IP: 46.200.147.63
Time: 1415640004
Stamp: 54DE27A8

Time left for trial products:
Empty list.
Please start product.

=====================================================================================



Why I cannot run NServer though evaluation period is not over?
Thanks.
chkur
 
Posts: 13
Joined: Nov 10, 2014 16:02

Re: Activation and Licensing questions

Postby Martynas » Nov 14, 2014 12:51

chkur wrote:Hi

I downloaded Trial version of SDK with 30-days evaluation period on October, 20th. About 2 weeks I learned it, but since last Friday (November, 7th) I can"t run NServer. I get message
Code: Select all
$ ./run_NServer.SQLite.sh
1415639874:../../../Cluster/Source/NClusterCommon/logger.c:271: _lprintf: WARNING: logger not initialized, logging to stderr:
1415639874:../../../Cluster/Source/NClusterServer/server_main.c:651: main: server exited

NServer.log
Code: Select all
1415639934:../../../Cluster/Source/NClusterServer/server_main.c:392: init: starting server (revision 123025) ...
1415639934:../../../Cluster/Source/NClusterServer/server_main.c:395: init: Not registered.

diagnostic_report.log
Code: Select all
================================= Diagnostic report (Trial) =================================
Time: ??? ??? 10 19:20:02 EET 2014

============ Linux info =============================================================
-------------------------------------------------------------------------------------
Uname:
Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

-------------------------------------------------------------------------------------
Linux distribution:
/etc/lsb-release: DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"
/etc/os-release   /etc/debian_version: NAME="Ubuntu"
VERSION="14.04.1 LTS, Trusty Tahr"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04.1 LTS"
VERSION_ID="14.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
jessie/sid

-------------------------------------------------------------------------------------
Pre-login message:
/etc/issue:
Ubuntu 14.04.1 LTS
 l

-------------------------------------------------------------------------------------
Linux kernel headers version:
/usr/include/linux/version.h:
#define LINUX_VERSION_CODE 199947
#define KERNEL_VERSION(a,b,c) (((a) << 16) + ((b) << 8) + (c))

-------------------------------------------------------------------------------------
Linux kernel modules:
pci_stub 12622 1 - Live 0x0000000000000000
vboxpci 23194 0 - Live 0x0000000000000000 (OX)
vboxnetadp 25670 0 - Live 0x0000000000000000 (OX)
vboxnetflt 27613 0 - Live 0x0000000000000000 (OX)
vboxdrv 339502 3 vboxpci,vboxnetadp,vboxnetflt, Live 0x0000000000000000 (OX)
bnep 19624 2 - Live 0x0000000000000000
rfcomm 69160 8 - Live 0x0000000000000000
snd_hda_codec_hdmi 46368 1 - Live 0x0000000000000000
snd_hda_codec_realtek 65580 1 - Live 0x0000000000000000
uvcvideo 80885 0 - Live 0x0000000000000000
videobuf2_vmalloc 13216 1 uvcvideo, Live 0x0000000000000000
videobuf2_memops 13362 1 videobuf2_vmalloc, Live 0x0000000000000000
videobuf2_core 40664 1 uvcvideo, Live 0x0000000000000000
videodev 134688 2 uvcvideo,videobuf2_core, Live 0x0000000000000000
snd_hda_intel 56451 4 - Live 0x0000000000000000
snd_hda_codec 192906 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel, Live 0x0000000000000000
snd_hwdep 13602 1 snd_hda_codec, Live 0x0000000000000000
snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec, Live 0x0000000000000000
arc4 12608 2 - Live 0x0000000000000000
snd_page_alloc 18710 2 snd_hda_intel,snd_pcm, Live 0x0000000000000000
ath9k 164164 0 - Live 0x0000000000000000
snd_seq_midi 13324 0 - Live 0x0000000000000000
snd_seq_midi_event 14899 1 snd_seq_midi, Live 0x0000000000000000
snd_rawmidi 30144 1 snd_seq_midi, Live 0x0000000000000000
ath9k_common 13551 1 ath9k, Live 0x0000000000000000
ath9k_hw 453856 2 ath9k,ath9k_common, Live 0x0000000000000000
ath 28698 3 ath9k,ath9k_common,ath9k_hw, Live 0x0000000000000000
btusb 32412 0 - Live 0x0000000000000000
bluetooth 391136 22 bnep,rfcomm,btusb, Live 0x0000000000000000
intel_rapl 18773 0 - Live 0x0000000000000000
x86_pkg_temp_thermal 14205 0 - Live 0x0000000000000000
intel_powerclamp 14705 0 - Live 0x0000000000000000
coretemp 13435 0 - Live 0x0000000000000000
kvm_intel 143148 0 - Live 0x0000000000000000
kvm 451729 1 kvm_intel, Live 0x0000000000000000
i915 783961 4 - Live 0x0000000000000000
mac80211 630653 1 ath9k, Live 0x0000000000000000
crct10dif_pclmul 14289 0 - Live 0x0000000000000000
crc32_pclmul 13113 0 - Live 0x0000000000000000
snd_seq 61560 2 snd_seq_midi,snd_seq_midi_event, Live 0x0000000000000000
ghash_clmulni_intel 13216 0 - Live 0x0000000000000000
cryptd 20359 1 ghash_clmulni_intel, Live 0x0000000000000000
drm_kms_helper 55071 1 i915, Live 0x0000000000000000
snd_seq_device 14497 3 snd_seq_midi,snd_rawmidi,snd_seq, Live 0x0000000000000000
snd_timer 29482 2 snd_pcm,snd_seq, Live 0x0000000000000000
joydev 17381 0 - Live 0x0000000000000000
drm 303102 5 i915,drm_kms_helper, Live 0x0000000000000000
snd 69322 19 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq_midi,snd_rawmidi,snd_seq,snd_seq_device,snd_timer, Live 0x0000000000000000
serio_raw 13462 0 - Live 0x0000000000000000
cfg80211 484040 3 ath9k,ath,mac80211, Live 0x0000000000000000
lpc_ich 21080 0 - Live 0x0000000000000000
mei_me 18627 0 - Live 0x0000000000000000
soundcore 12680 1 snd, Live 0x0000000000000000
mei 82276 1 mei_me, Live 0x0000000000000000
i2c_algo_bit 13413 1 i915, Live 0x0000000000000000
acer_wmi 32522 0 - Live 0x0000000000000000
sparse_keymap 13948 1 acer_wmi, Live 0x0000000000000000
wmi 19177 1 acer_wmi, Live 0x0000000000000000
video 19476 2 i915,acer_wmi, Live 0x0000000000000000
mac_hid 13205 0 - Live 0x0000000000000000
parport_pc 32701 0 - Live 0x0000000000000000
ppdev 17671 0 - Live 0x0000000000000000
lp 17759 0 - Live 0x0000000000000000
parport 42348 3 parport_pc,ppdev,lp, Live 0x0000000000000000
hid_generic 12548 0 - Live 0x0000000000000000
usbhid 52659 0 - Live 0x0000000000000000
hid 106148 3 hid_generic,usbhid, Live 0x0000000000000000
psmouse 106714 0 - Live 0x0000000000000000
ahci 25819 2 - Live 0x0000000000000000
libahci 32716 1 ahci, Live 0x0000000000000000
tg3 166442 0 - Live 0x0000000000000000
sdhci_pci 23172 0 - Live 0x0000000000000000
sdhci 43015 1 sdhci_pci, Live 0x0000000000000000
ptp 18933 1 tg3, Live 0x0000000000000000
pps_core 19382 1 ptp, Live 0x0000000000000000

-------------------------------------------------------------------------------------
File systems supported by Linux kernel:
nodev   sysfs
nodev   rootfs
nodev   ramfs
nodev   bdev
nodev   proc
nodev   cgroup
nodev   cpuset
nodev   tmpfs
nodev   devtmpfs
nodev   debugfs
nodev   securityfs
nodev   sockfs
nodev   pipefs
nodev   anon_inodefs
nodev   devpts
   ext3
   ext2
   ext4
nodev   hugetlbfs
   vfat
nodev   ecryptfs
   fuseblk
nodev   fuse
nodev   fusectl
nodev   pstore
nodev   mqueue

-------------------------------------------------------------------------------------
Enviroment variables
LC_PAPER=ru_UA.UTF-8
XDG_VTNR=7
LC_ADDRESS=ru_UA.UTF-8
XDG_SESSION_ID=c1
XDG_GREETER_DATA_DIR=/var/lib/lightdm-data/serj
SELINUX_INIT=YES
LC_MONETARY=ru_UA.UTF-8
SESSION=xubuntu
GPG_AGENT_INFO=/run/user/1000/keyring-VMepie/gpg:0:1
GLADE_PIXMAP_PATH=:
SHELL=/bin/bash
XDG_MENU_PREFIX=xfce-
LC_NUMERIC=ru_UA.UTF-8
GNOME_KEYRING_CONTROL=/run/user/1000/keyring-VMepie
UPSTART_SESSION=unix:abstract=/com/ubuntu/upstart-session/1000/1585
USER=serj
LC_TELEPHONE=ru_UA.UTF-8
XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0
GLADE_MODULE_PATH=:
XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0
SSH_AUTH_SOCK=/run/user/1000/keyring-VMepie/ssh
SESSION_MANAGER=local/trusty:@/tmp/.ICE-unix/1978,unix/trusty:/tmp/.ICE-unix/1978
DEFAULTS_PATH=/usr/share/gconf/xubuntu.default.path
XDG_CONFIG_DIRS=/etc/xdg/xdg-xubuntu:/usr/share/upstart/xdg:/etc/xdg:/etc/xdg
PATH=/home/serj/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games
DESKTOP_SESSION=xubuntu
LC_IDENTIFICATION=ru_UA.UTF-8
JOB=dbus
PWD=/home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64
LANG=ru_RU.UTF-8
GDM_LANG=ru_RU
MANDATORY_PATH=/usr/share/gconf/xubuntu.mandatory.path
LC_MEASUREMENT=ru_UA.UTF-8
IM_CONFIG_PHASE=1
GDMSESSION=xubuntu
SESSIONTYPE=
SHLVL=1
HOME=/home/serj
XDG_SEAT=seat0
LANGUAGE=ru:en
UPSTART_INSTANCE=
UPSTART_EVENTS=started xsession
LOGNAME=serj
XDG_DATA_DIRS=/usr/share/xubuntu:/usr/share/xfce4:/usr/local/share/:/usr/share/:/usr/share
DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-9Jjn4MRXJs
UPSTART_JOB=startxfce4
INSTANCE=
TEXTDOMAIN=im-config
DISPLAY=:0.0
XDG_RUNTIME_DIR=/run/user/1000
GLADE_CATALOG_PATH=:
XDG_CURRENT_DESKTOP=XFCE
LC_TIME=ru_UA.UTF-8
TEXTDOMAINDIR=/usr/share/locale/
LC_NAME=ru_UA.UTF-8
XAUTHORITY=/home/serj/.Xauthority
_=/usr/bin/env

-------------------------------------------------------------------------------------
GNU gcc version:
gcc (Ubuntu 4.8.2-19ubuntu1) 4.8.2
Copyright (C) 2013 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Using built-in specs.
COLLECT_GCC=gcc
COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/4.8/lto-wrapper
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --with-pkgversion="Ubuntu 4.8.2-19ubuntu1" --with-bugurl=file:///usr/share/doc/gcc-4.8/README.Bugs --enable-languages=c,c++,java,go,d,fortran,objc,obj-c++ --prefix=/usr --program-suffix=-4.8 --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --with-gxx-include-dir=/usr/include/c++/4.8 --libdir=/usr/lib --enable-nls --with-sysroot=/ --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --enable-gnu-unique-object --disable-libmudflap --enable-plugin --with-system-zlib --disable-browser-plugin --enable-java-awt=gtk --enable-gtk-cairo --with-java-home=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64/jre --enable-java-home --with-jvm-root-dir=/usr/lib/jvm/java-1.5.0-gcj-4.8-amd64 --with-jvm-jar-dir=/usr/lib/jvm-exports/java-1.5.0-gcj-4.8-amd64 --with-arch-directory=amd64 --with-ecj-jar=/usr/share/java/eclipse-ecj.jar --enable-objc-gc --enable-multiarch --disable-werror --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --with-tune=generic --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu
Thread model: posix
gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)

-------------------------------------------------------------------------------------
GNU glibc version: 2.19 stable

-------------------------------------------------------------------------------------
GNU glibc++ version:

/usr/lib/x86_64-linux-gnu/libstdc++.so.6 -> libstdc++.so.6.0.19:
GLIBCXX_3.4
GLIBCXX_3.4.1
GLIBCXX_3.4.2
GLIBCXX_3.4.3
GLIBCXX_3.4.4
GLIBCXX_3.4.5
GLIBCXX_3.4.6
GLIBCXX_3.4.7
GLIBCXX_3.4.8
GLIBCXX_3.4.9
GLIBCXX_3.4.10
GLIBCXX_3.4.11
GLIBCXX_3.4.12
GLIBCXX_3.4.13
GLIBCXX_3.4.14
GLIBCXX_3.4.15
GLIBCXX_3.4.16
GLIBCXX_3.4.17
GLIBCXX_3.4.18
GLIBCXX_3.4.19
CXXABI_1.3
CXXABI_1.3.1
CXXABI_1.3.2
CXXABI_1.3.3
CXXABI_1.3.4
CXXABI_1.3.5
CXXABI_1.3.6
CXXABI_1.3.7

-------------------------------------------------------------------------------------
libusb version: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/diagnostic_report.sh: ?????? 236: libusb-config: ??????? ?? ???????
/usr/lib/libusbmuxd.so.2 -> libusbmuxd.so.1.0.8
/lib/x86_64-linux-gnu/libusb-1.0.so.0 -> libusb-1.0.so.0.1.0
/lib/x86_64-linux-gnu/libusb-0.1.so.4 -> libusb-0.1.so.4.4.4

-------------------------------------------------------------------------------------
libudev version:
/lib/x86_64-linux-gnu/libudev.so.1 -> libudev.so.1.3.5

-------------------------------------------------------------------------------------
GStreamer 1.2.4
/usr/lib/x86_64-linux-gnu/libgstreamer-0.10.so.0 -> libgstreamer-0.10.so.0.30.0

-------------------------------------------------------------------------------------
QtCore version: 4.8.6
qmake version: QMake version 2.01a
Using Qt version 4.8.6 in /usr/lib/x86_64-linux-gnu

=====================================================================================

============ Harware info ===========================================================
-------------------------------------------------------------------------------------
CPU info:
/proc/cpuinfo:
processor   : 0
vendor_id   : GenuineIntel
cpu family   : 6
model      : 58
model name   : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
stepping   : 9
microcode   : 0x19
cpu MHz      : 800.000
cache size   : 2048 KB
physical id   : 0
siblings   : 2
core id      : 0
cpu cores   : 2
apicid      : 0
initial apicid   : 0
fpu      : yes
fpu_exception   : yes
cpuid level   : 13
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms
bogomips   : 3591.59
clflush size   : 64
cache_alignment   : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

processor   : 1
vendor_id   : GenuineIntel
cpu family   : 6
model      : 58
model name   : Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
stepping   : 9
microcode   : 0x19
cpu MHz      : 1800.000
cache size   : 2048 KB
physical id   : 0
siblings   : 2
core id      : 1
cpu cores   : 2
apicid      : 2
initial apicid   : 2
fpu      : yes
fpu_exception   : yes
cpuid level   : 13
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms
bogomips   : 3591.59
clflush size   : 64
cache_alignment   : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

dmidecode -t processor
/dev/mem: Permission denied
# dmidecode 2.9

-------------------------------------------------------------------------------------
Memory info:
MemTotal:        3937760 kB
MemFree:          735316 kB
Buffers:           60356 kB
Cached:          1668524 kB
SwapCached:            0 kB
Active:          1688800 kB
Inactive:        1317596 kB
Active(anon):     905948 kB
Inactive(anon):   561088 kB
Active(file):     782852 kB
Inactive(file):   756508 kB
Unevictable:           0 kB
Mlocked:               0 kB
SwapTotal:       4194300 kB
SwapFree:        4193748 kB
Dirty:             30480 kB
Writeback:             0 kB
AnonPages:       1277540 kB
Mapped:           286416 kB
Shmem:            189496 kB
Slab:             102700 kB
SReclaimable:      72480 kB
SUnreclaim:        30220 kB
KernelStack:        4576 kB
PageTables:        36496 kB
NFS_Unstable:          0 kB
Bounce:                0 kB
WritebackTmp:          0 kB
CommitLimit:     6163180 kB
Committed_AS:    4926016 kB
VmallocTotal:   34359738367 kB
VmallocUsed:      348912 kB
VmallocChunk:   34359372260 kB
HardwareCorrupted:     0 kB
AnonHugePages:    397312 kB
HugePages_Total:       0
HugePages_Free:        0
HugePages_Rsvd:        0
HugePages_Surp:        0
Hugepagesize:       2048 kB
DirectMap4k:       66300 kB
DirectMap2M:     4018176 kB

dmidecode -t 6,16
/dev/mem: Permission denied
# dmidecode 2.9

-------------------------------------------------------------------------------------
HDD info:
/proc/partitions:
major minor  #blocks  name

   8        0  488386584 sda
   8        1      96256 sda1
   8        2   19530752 sda2
   8        3  226615296 sda3
   8        5  242142208 sda5
  11        0    1048575 sr0

-------------------
/dev/sda:
vendor:       ATA     
model:        HGST HTS545050A7
serial:       
firmware rev: GG2O

-------------------------------------------------------------------------------------
PCI devices:
lspci:
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM57786 Gigabit Ethernet PCIe (rev 01)
02:00.1 SD Host controller: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader (rev 01)
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)

-------------------------------------------------------------------------------------
USB devices:
NOTE: usbfs is not mounted
lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 04f2:b3f6 Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 04ca:300b Lite-On Technology Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M
    |__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 1: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
        |__ Port 1: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
        |__ Port 3: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
        |__ Port 3: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M

-------------------------------------------------------------------------------------
Network info:

--------------------
Network interfaces:
eth2      Link encap:Ethernet  HWaddr 20:1a:06:6c:41:7b 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:16

lo        Link encap:????????? ????? (Loopback) 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:8811 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8811 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:1525590 (1.5 MB)  TX bytes:1525590 (1.5 MB)

tap0      Link encap:Ethernet  HWaddr ea:00:34:17:8d:b8 
          inet addr:10.10.0.24  Bcast:10.10.0.255  Mask:255.255.255.0
          inet6 addr: fe80::e800:34ff:fe17:8db8/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:63 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:100
          RX bytes:0 (0.0 B)  TX bytes:9256 (9.2 KB)

tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 
          inet addr:10.209.0.137  P-t-P:10.209.0.137  Mask:255.255.255.255
          UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1412  Metric:1
          RX packets:2 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:500
          RX bytes:168 (168.0 B)  TX bytes:84 (84.0 B)

wlan0     Link encap:Ethernet  HWaddr a4:db:30:6b:77:d8 
          inet addr:192.168.1.2  Bcast:192.168.1.255  Mask:255.255.255.0
          inet6 addr: fe80::a6db:30ff:fe6b:77d8/64 Scope:Link
          inet6 addr: fd08:7a4c:22c3:5b00:a6db:30ff:fe6b:77d8/64 Scope:?????
          inet6 addr: fd08:7a4c:22c3:5b00:6c0c:88d0:c0bb:9235/64 Scope:?????
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:176719 errors:0 dropped:0 overruns:0 frame:0
          TX packets:169175 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:234566428 (234.5 MB)  TX bytes:17876659 (17.8 MB)

--------------------
IP routing table:
??????? ???????????? ???? ????????? IP
Destination Gateway Genmask Flags Metric Ref Use Iface
0.0.0.0         192.168.1.1     0.0.0.0         UG    0      0        0 wlan0
10.0.2.0        0.0.0.0         255.255.255.0   U     0      0        0 tun0
10.1.1.13       0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.24       0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.113      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.114      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.117      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.121      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.192      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.211      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.245      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.246      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.247      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.248      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.1.1.249      0.0.0.0         255.255.255.255 UH    0      0        0 tun0
10.10.0.0       0.0.0.0         255.255.255.0   U     0      0        0 tap0
176.32.186.42   192.168.1.1     255.255.255.255 UGH   0      0        0 wlan0
192.168.1.0     0.0.0.0         255.255.255.0   U     9      0        0 wlan0

=====================================================================================

============ SDK info =============================================================

Can"t find components" directory

=====================================================================================

============ PGD info ===============================================================
-------------------------------------------------------------------------------------
PGD is running
procps:
USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
serj     10681  0.0  0.0 254880  1284 ?        Ssl  19:17   0:00 /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/./pgd
Path to pgd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd
Path to cwd: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/
-------------------------------------------------------------------------------------
PGD config file: /home/serj/dev/fingerprint/Neurotec_Biometric_5_0_SDK_Trial/Bin/Linux_x86_64/Activation/pgd.conf
PGD config:
PGD configuration file not found
-------------------------------------------------------------------------------------

=====================================================================================

============ PGD log ================================================================

PGD log file: /tmp/pgd.log
PGD log:
2014-11-10 19:17:33 Starting PG (revision: 123025, mode: single, trial)
2014-11-10 19:17:33 Linux trusty 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64
2014-11-10 19:17:33 PG started (pid: 10681).

=====================================================================================

============ Trial info =============================================================

Welcome!
Your IP: 46.200.147.63
Time: 1415640004
Stamp: 54DE27A8

Time left for trial products:
Empty list.
Please start product.

=====================================================================================



Why I cannot run NServer though evaluation period is not over?
Thanks.

Hi,

please write an email to support@neurotechnology.com.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

What are Fingerprint Extractor and Fingerprint Matcher [Lic]

Postby chkur » Dec 01, 2014 19:43

I use SDK Trial for learning but I cannot understand what are Fingerprint Extractor and Fingerprint Matcher - these are libraries set for running my code or standalone applications which can run for extraction and matching tasks?

Admin: merged to "Activation and Licensing questions"
Last edited by chkur on Dec 02, 2014 08:59, edited 1 time in total.
chkur
 
Posts: 13
Joined: Nov 10, 2014 16:02

Re: What are Fingerprint Extractor and Fingerprint

Postby Martynas » Dec 02, 2014 07:56

chkur wrote:I use SDK Trial for learning but I cannot understand what are Fingerprint Extractor and Fingerprint Matcher - these are libraries set for running my code or standalone applications which can run for extraction and matching tasks?

Hello,

Fingerprint Extractor is the name of the licenses, which enables fingerprint scanner initialization, fingerprint scanning and template extraction from the finger image.
I believe that by saying the "Fingerprint" you meant "Fingerprint Matcher", which is the name of the license, which enables the comparison (matching) of the extracted templates.
So if your application is doing extraction and matching, then you need these two licenses activated on the computer, where your application will be running in order to enable this functionality.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: What are Fingerprint Extractor and Fingerprint Matcher

Postby chkur » Dec 02, 2014 09:11

Yes, you are right. I meant Fingerprint Matcher. Fixed my previous post.

Thanks for your answer.
So we can buy SDK once and then use only Fingerprint Extractor and Fingerprint Matcher licences in differrent projects?

What about matching server license? It is available only as part of Extended SDK?
chkur
 
Posts: 13
Joined: Nov 10, 2014 16:02

Re: What are Fingerprint Extractor and Fingerprint Matcher

Postby Martynas » Dec 02, 2014 09:21

Hello,

chkur wrote:So we can buy SDK once and then use only Fingerprint Extractor and Fingerprint Matcher licences in differrent projects?


yes, the SDK needs to be purchased only once. After that you will receive the SDK Reference ID, which will allow you to purchase additional Finger Extractor and Finger Matcher licenses for each computer where your application will be deployed.

chkur wrote:What about matching server license? It is available only as part of Extended SDK?


NServer license is available only for customers who purchased VeriFinger Extended or MegaMatcher Standard/Extended SDKs.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Activation wizard

Postby figoking » Dec 02, 2014 09:26

Hi

I am having a bit of a problem using the activationWizardDotNet.exe and the neuro technology dongle(4.1 version).

so some reason my operating system does not detect or pick up my dongle for activation.

I am currently using windows 8.1, is the dongle and the activation wizard compatible with windows 8.1....?

Admin: merged to "Activation and Licensing questions"
figoking
 
Posts: 1
Joined: Dec 01, 2014 13:30

Re: What are Fingerprint Extractor and Fingerprint Matcher

Postby chkur » Dec 02, 2014 11:58

What about moving Fingerprint Extractor and Fingerprint Matcher from one server to another? Or moving SDK from one developer to another? Is it possible?
chkur
 
Posts: 13
Joined: Nov 10, 2014 16:02

Re: What are Fingerprint Extractor and Fingerprint Matcher

Postby Martynas » Dec 02, 2014 12:11

chkur wrote:What about moving Fingerprint Extractor and Fingerprint Matcher from one server to another? Or moving SDK from one developer to another? Is it possible?

yes, it is possible. to move the license from one computer to another, you will need to deactivate them on previously activated computer and re-activate on new computer. The SDK can be copied on any amount of your developer computers, where licenses are activated.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: Activation wizard

Postby vaidasz » Dec 04, 2014 14:35

figoking wrote:Hi

I am having a bit of a problem using the activationWizardDotNet.exe and the neuro technology dongle(4.1 version).

so some reason my operating system does not detect or pick up my dongle for activation.

I am currently using windows 8.1, is the dongle and the activation wizard compatible with windows 8.1....?


Hello,

The issue you are facing is because you are using older version of licensing service which does not recognize dongle on Windows 8.x.
Use the download link and password provided to you when you purchase the SDK to download the latest version of the SDK. Then extract it and replace the Activation folder of your application with the one from SDK (SDK\Bin\Win32_x86). Then run Activation Wizard and start the licensing service.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
Posts: 559
Joined: Apr 30, 2010 06:57
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby Paulo » Dec 04, 2014 19:56

i instaled the sdk today, but i dont have licences for 4 weeks only 2 days why?

Code: Select all
============ General Information ============

OS VersionMicrosoft Windows Server 2012 R2 Datacenter. Version 6.2 (Build 9200).

System PATH variable: C:Windowssystem32;C:Windows;C:WindowsSystem32Wbem;C:WindowsSystem32WindowsPowerShellv1.0

Processor information:
Number of processors: 1
Number of logical processors: 2

1 processor information:
Name: Intel(R) Xeon(R) CPU E5-2660 0 @ 2.20GHz
Max speed: 2200 MHz
Architecture: x64
Cores: 2

Memory information:
Size 1: 536870912 (512 Mb)
Size 2: 3221225472 (3072 Mb)
Total size: 3584 Mb

ActivationWizard location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation

==============================================

============ Running activation services ============

Running activation services:
Location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activationpg.exe
  Created: 12/4/2014 7:30:18 PM
  Company: Neurotechnology
  Version: 5. 0. 0. 0
  Description: Neurotechnology Activation Service (Trial) 5.0
  Copyright: Copyright (C) 2005-2013 Neurotechnology
  Service status: Running

Configuration file (pgd.conf): Mode = Server


Activation service log file (pgd.log):
2014-12-04 19:48:35 Starting PG (revision: 124780, mode: Server, trial)
2014-12-04 19:48:35 PG started.

======================================================

============ License usage log file ============

Not found

=================================================

============ Installed runtime ============

Installed runtime:
amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957
x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d

============================================

============ IP Information ============

Current IP addresses available on this computer:
   100.79.132.153
   2002:644f:8499::644f:8499
   2001:0:9d38:6ab8:1cd3:390e:9bb0:7b66

Internet reported IP address:
   23.102.172.118

=========================================

============ Firewall Information ============


Private Profile Settings:
----------------------------------------------------------------------
State                                 ON
Firewall Policy                       BlockInbound,AllowOutbound
LocalFirewallRules                    N/A (GPO-store only)
LocalConSecRules                      N/A (GPO-store only)
InboundUserNotification               Disable
RemoteManagement                      Disable
UnicastResponseToMulticast            Enable

Logging:
LogAllowedConnections                 Disable
LogDroppedConnections                 Disable
FileName                              %systemroot%system32LogFilesFirewallpfirewall.log
MaxFileSize                           4096

Ok.



===============================================

============ Product registration ============

Component info:
Microsoft .NET Framework: Ver 2.0.50727.8000
ActivationWizard version: Ver 5.0.0.0, Created: 2014-12-04 19:30:18

Started obtain: 12/4/2014 7:54:29 PM

License for Fingerprint Capturer is obtained: False
License for Fingerprint Extractor is obtained: False
License for Fingerprint Client is obtained: False
License for Face Capturer is obtained: False
License for Face Extractor is obtained: True (obtained license: License (Internet))
License for Face Client is obtained: True (obtained license: License (Internet))
License for Iris Capturer is obtained: False
License for Iris Extractor is obtained: False
License for Iris Client is obtained: False
License for Palmprint Capturer is obtained: False
License for Palmprint Client is obtained: False
License for Voice Capturer is obtained: False
License for Voice Extractor is obtained: False
License for Voice Client is obtained: False
License for Fingerprint Fast Extractor is obtained: False
License for Face Fast Extractor is obtained: False
License for Iris Fast Extractor is obtained: False
License for Voice Fast Extractor is obtained: False
License for Fingerprint Fast Segmenter is obtained: False
License for Fingerprint Matcher is obtained: True (obtained license: License (Internet))
License for Fingerprint Fast Matcher is obtained: True (obtained license: License (Internet))
License for Face Matcher is obtained: True (obtained license: License (Internet))
License for Face Fast Matcher is obtained: False
License for Iris Matcher is obtained: False
License for Iris Fast Matcher is obtained: False
License for Palmprint Matcher is obtained: False
License for Voice Matcher is obtained: False
License for Face Fast Token Image is obtained: False
License for Cluster is obtained: False

Finished obtain: 12/4/2014 7:54:38 PM

Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation
        Logs
                ActivationWizard_2014_12_04.log
            Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM
            Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM
            Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM
            Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM
            ActivationWizard.exe
            ActivationWizard.Settings.xml
            NLicensing.cfg
            pg.exe
            pgd.conf

Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64
        Activation
            Logs
                    ActivationWizard_2014_12_04.log
                Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM
                Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM
                Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:37:46 PM
                Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:46 PM
                Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM
                Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:46 PM
                ActivationWizard.exe
                ActivationWizard.Settings.xml
                NLicensing.cfg
                pg.exe
                pgd.conf
        Cameras
            NdmCanonEds
                    Neurotechnology Devices Canon EDS Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM
                    EDSDK: Ver 2.14.0.6403, Managed: No, Created: 12/4/2014 7:37:43 PM
            NdmCisco
                    Neurotechnology Devices Cisco Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM
                    NdmCisco.ini
            NdmMobotix
                    Neurotechnology Devices Mobotix Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM
                    NdmMobotix.ini
            NdmProsillica
                    Neurotechnology Devices Prosillica Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:43 PM
                    AVT Vimba C API: Ver 1.3.0.13794, Managed: No, Created: 12/4/2014 7:37:43 PM
        FScanners
            NdmAbilma
                    Neurotechnology Devices Abilma Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
            NdmAuthenTec
                    Neurotechnology Devices AuthenTec Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
            NdmAuthenTec71
                    Neurotechnology Devices AuthenTec 7.1 Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    AuthenTec AT DLL: Ver 7.10.0.24, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmBiometrika
                    Neurotechnology Devices Biometrika Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    FxISO.dll: Ver 1.5.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                    fxISOscan.dll: Ver 1.5.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmDigitalPersonaUareU
                    Neurotechnology Devices digitalPersona U.are.U Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
            NdmDigitalPersonaUareUOneTouch
                    Neurotechnology Devices digitalPersona U.are.U OneTouch Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
            NdmFutronic
                    Neurotechnology Devices Futronic Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    Futronic Scanner API Dynamic Link Library (64-bit version): Ver 12.2.0.1640, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmFutronicEthernetFam
                    Neurotechnology Devices FutronicEthernetFam Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    NdmFutronicEthernetFam.ini
            NdmId3Certis
                    Neurotechnology Devices Id3 Certis Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    Certis Image API: Ver 1.2.4.205, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmIntegratedBiometricsIBScanUltimate
                    Neurotechnology Devices IntegratedBiometrics IBScanUltimate Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    IBScanUltimate API - DLL: Ver 1.6.11.0, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmLumidigm
                plugin
                        AlgoDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                        IEngine_ Plus Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                        MercuryDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                        PreProcV31 Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                        SDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                        VenusDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                SPM
                        eSPM_1.bin
                    Neurotechnology Devices Lumidigm Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    LumiAPI Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                    LumiCore Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmNextBiometrics
                    Neurotechnology Devices NextBiometrics Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
            NdmNitgen
                    Neurotechnology Devices Nitgen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    NITGEN Biometric Service Provider Module: Ver 4.8.6.1, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmNitgenNBioScan
                    Neurotechnology Devices Nitgen NBioScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    NITGEN Biometric Service Provider Module - Flat and Roll: Ver 1.2.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmSecuGen
                    Neurotechnology Devices SecuGen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:39 PM
                    sgfpamx.dll: Ver 3.5.0.2, Managed: No, Created: 12/4/2014 7:37:40 PM
                    sgfplib: Ver 4.2.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmSupremaBioMini
                    Neurotechnology Devices Suprema BioMini Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                    Suprema PC SDK 3.5 Scanner Capture Only Module Win64 DLL: Ver 3.5.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
            NdmSupremaRealScan
                    Neurotechnology Devices Suprema RealScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                    RealScan Basic SDK V1.7: Ver 1.7.1.3, Managed: No, Created: 12/4/2014 7:37:41 PM
            NdmUpek
                    Neurotechnology Devices Upek Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
                    Biometric Services API: Ver 4.3.0.289, Managed: No, Created: 12/4/2014 7:37:41 PM
            NdmZKSoftware
                    Neurotechnology Devices ZKSoftware Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:40 PM
        IrisScanners
            NdmIriTechIriShield
                    Neurotechnology Devices IriTech IriShield Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:44 PM
                    Iddk2000Bino Dynamic Link Library: Ver 3.3.0.0, Managed: No, Created: 12/4/2014 7:37:44 PM
        MultiModalDevices
            NdmIrisGuard
                    Neurotechnology Devices IrisGuard Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:45 PM
            NdmVistaImaging
                    Neurotechnology Devices VistaImaging Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:45 PM
                    VciEY2 Dynamic Link Library: Ver 1.0.0.17, Managed: No, Created: 12/4/2014 7:37:45 PM
                    VciEY2H Dynamic Link Library: Ver 1.0.0.15, Managed: No, Created: 12/4/2014 7:37:45 PM
                    VciEY2P Dynamic Link Library: Ver 1.0.0.3, Managed: No, Created: 12/4/2014 7:37:45 PM
                    VciFA2 Dynamic Link Library: Ver 1.0.0.7, Managed: No, Created: 12/4/2014 7:37:45 PM
                    VciMT Dynamic Link Library: Ver 1.0.0.5, Managed: No, Created: 12/4/2014 7:37:45 PM
        Server
            NClusterLogger
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:49 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:49 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:49 PM
                    NClusterLogger.exe
                    NClusterLogger.Sample.conf
                    NClusterLoggerService.exe
            NClusterNode
                    Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:59 PM
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:59 PM
                    Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:06 PM
                    Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:06 PM
                    Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:06 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:06 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:06 PM
                    NClusterNode.conf
                    NClusterNode.exe
                    NClusterNode.ODBC_Sample.conf
                    NClusterNode.SQLite_sample.conf
                    NClusterNodeService.exe
                    NLicensing.cfg
            NClusterServer
                    Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:13 PM
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:13 PM
                    Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:16 PM
                    Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:16 PM
                    Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:38:16 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:16 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:38:16 PM
                    NClusterServer.conf
                    NClusterServer.exe
                    NClusterServer.ODBC_Sample.conf
                    NClusterServer.SQLite_Sample.conf
                    NClusterServerService.exe
                    NLicensing.cfg
            NServer
                    Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:54 PM
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:54 PM
                    Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:55 PM
                    Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:56 PM
                    Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:37:56 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:56 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:37:56 PM
                    NLicensing.cfg
                    NServer.conf
                    NServer.exe
                    NServer.ODBC_Sample.conf
                    NServer.SQLite_Sample.conf
                    NServerService.exe
                ClusterConfigurator.exe
            Live555 LiveMedia 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Neurotechnology Biometric Client 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:39 PM
            Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM
            Neurotechnology Cluster Client 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Neurotechnology Cluster Client JNI 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM
            Neurotechnology Devices 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM
            Neurotechnology Devices Media Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Neurotechnology Devices Virtual Module 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:38 PM
            Neurotechnology Biometric Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Cluster Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Devices 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Devices Virtual 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology GUI 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Media 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Media Processing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Media .NET Framework 3.5 Extensions 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 12/4/2014 7:34:37 PM
            Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 12/4/2014 7:34:40 PM
            Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C++ Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C++ Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 12/4/2014 7:34:47 PM
            Microsoft® C Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 12/4/2014 7:34:47 PM
            AbisSampleCS.exe
            AbisSampleVB.exe
            AbisSampleWX.exe
            DevicesSampleCS.exe
            DevicesSampleVB.exe
            FacesSampleWX.exe
            FingersSampleWX.exe
            IrisesSampleWX.exe
            NdmMedia.ini
            Neurotec.Biometrics.Client.xml
            Neurotec.Biometrics.Gui.xml
            Neurotec.Biometrics.xml
            Neurotec.Cluster.xml
            Neurotec.Devices.Virtual.xml
            Neurotec.Devices.xml
            Neurotec.Gui.xml
            Neurotec.Licensing.xml
            Neurotec.Media.Processing.xml
            Neurotec.Media.xml
            Neurotec.Media_FX35.xml
            Neurotec.xml
            NLicensing.cfg
            NTemplateSampleCS.exe
            NTemplateSampleVB.exe
            SimpleFacesSampleCS.exe
            SimpleFacesSampleVB.exe
            SimpleFingersSampleCS.exe
            SimpleFingersSampleVB.exe
            SimpleIrisesSampleCS.exe
            SimpleIrisesSampleVB.exe
            SimpleVoicesSampleCS.exe
            SimpleVoicesSampleVB.exe


===============================================

Proxy trial server test:
Welcome!
Your IP: 23.102.172.118
Time: 1417722879
Stamp: F304DD8D

Trial server test: Welcome!
Your IP: 23.102.172.118
Time: 1417722880
Stamp: F304DADD

Trial server (sockets) test: Welcome!
Your IP: 23.102.172.118
Time: 1417722880
Stamp: F304DADD


Trial time left through proxy: Time left for trial products:
FaceExtractor: about 2 day(s)
FaceClient: about 2 day(s)
FingerMatcher: about 4 week(s)
FingerFastMatcher: about 4 week(s)
FaceMatcher: about 2 day(s)

Trial time left: FaceExtractor: about 2 day(s)
FaceClient: about 2 day(s)
FingerMatcher: about 4 week(s)
FingerFastMatcher: about 4 week(s)
FaceMatcher: about 2 day(s)



============ Activation Wizard logs ============

  Not found

=================================================
Paulo
 
Posts: 3
Joined: Dec 04, 2014 19:51

Re: Activation and Licensing questions

Postby vaidasz » Dec 05, 2014 08:59

Paulo wrote:i instaled the sdk today, but i dont have licences for 4 weeks only 2 days why?


Hello Paulo,

Maybe somebody form the same network used the trial version of the SDK. I have extended trial period for 30 days.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
Posts: 559
Joined: Apr 30, 2010 06:57
Location: Vilnius, Lithuania

How can i user face fast matcher [Lic]

Postby Paulo » Dec 05, 2014 11:15

What component i need to use to get face fast matcher

Admin: merged to "Activation and Licensing questions"
Paulo
 
Posts: 3
Joined: Dec 04, 2014 19:51

Re: Activation and Licensing questions

Postby Paulo » Dec 05, 2014 12:39

thx, how can i use fast face matcher ... what component i need to use?
Paulo
 
Posts: 3
Joined: Dec 04, 2014 19:51

Re: How can i user face fast matcher

Postby Martynas » Dec 08, 2014 09:30

Paulo wrote:What component i need to use to get face fast matcher

Hello,

you need to have Fast Face Matcher license activated on that machine.
In your code you need to obtain license for "Biometrics.FaceMatchingFast" component.
Also you need to set FacesMatchingSpeed parameter in the NBiometricClient to High.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby Martynas » Dec 08, 2014 09:46

Paulo wrote:thx, how can i use fast face matcher ... what component i need to use?

Hello,

you need to have Fast Face Matcher license activated on that machine.
In your code you need to obtain license for "Biometrics.FaceMatchingFast" component.
Also you need to set FacesMatchingSpeed parameter in the NBiometricClient to High.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

FaceSegmentsDetection

Postby DanyWulkan » Dec 19, 2014 19:22

I"m not geting license for Face Segments (expression, gender, etc.)

_isSegmentationActivated = NLicense.IsComponentActivated("Biometrics.FaceSegmentsDetection") --> Gets FALSE

I have Verillok 5.0 SDK (not trial) with Face Extractor and Face Matching licenses, but I see no specific license for Face Segments.

What is wrong?

Admin: merged to "Activation and Licensing questions"
DanyWulkan
 
Posts: 1
Joined: Dec 19, 2014 19:14

Re: FaceSegmentsDetection

Postby vaidasz » Dec 22, 2014 11:42

DanyWulkan wrote:I"m not geting license for Face Segments (expression, gender, etc.)

_isSegmentationActivated = NLicense.IsComponentActivated("Biometrics.FaceSegmentsDetection") --> Gets FALSE

I have Verillok 5.0 SDK (not trial) with Face Extractor and Face Matching licenses, but I see no specific license for Face Segments.

What is wrong?


Hello,

To detect face features you need to have Face Client license activated. Face Extractor license enables capturing from camera, face detection (face rectangle and eyes coordinates) and features extraction.
Vaidas Z
Neurotechnology
vaidasz
Neurotechnology
 
Posts: 559
Joined: Apr 30, 2010 06:57
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby Wisarut » Feb 02, 2015 07:37

Now, I have learnt how to readjust Quality Threshold of FacesSampleWX.exe but when I tried to run Face detection example in Win7 after the running in Windows Vista on my laptop successfully, I got into trouble since FacesSampleWX.exe keep showing the messages:

Failed to obtain license for extractor!
Failed to obtain license for matcher!


This has made me unable to enroll and test the data for face detection ... I have installed the trial version of Neurotec_Biometric_5_0_SDK though on 16 Jan 2015 though it used to work just fine since I have already run the license Wizard but now the license is not working despite of fact the internet still connected --- How can I deal with this kind of trouble? Please tell me
Wisarut
 
Posts: 28
Joined: Jan 16, 2015 10:07

Re: Activation and Licensing questions

Postby Martynas » Feb 02, 2015 11:49

Hello,

generate the diagnostic and send it to support@neurotechnology.com along with issue description.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby JulioBraz » Feb 20, 2015 17:29

i cant activate

Code: Select all
============ General Information ============

OS VersionMicrosoft Windows Server 2012 R2 Standard. Version 6.2 (Build 9200).

System PATH variable: C:Windowssystem32;C:Windows;C:WindowsSystem32Wbem;C:WindowsSystem32WindowsPowerShellv1.0;C:Program FilesAmazoncfn-bootstrap

Processor information:
Number of processors: 1
Number of logical processors: 1

1 processor information:
Name: Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz
Max speed: 2500 MHz
Architecture: x64
Cores: 1

Memory information:
Size 1: 1073741824 (1024 Mb)
Total size: 1024 Mb

ActivationWizard location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation

==============================================

============ Running activation services ============

Running activation services:
Location: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activationpg.exe
  Created: 2/20/2015 4:15:46 PM
  Company: Neurotechnology
  Version: 5. 0. 0. 0
  Description: Neurotechnology Activation Service (Trial) 5.0
  Copyright: Copyright (C) 2005-2013 Neurotechnology
  Service status: Running

Configuration file (pgd.conf): Mode = Server


Activation service log file (pgd.log):
2015-02-20 16:51:30 Starting PG (revision: 126513, mode: Server, trial)
2015-02-20 16:51:30 PG started.

======================================================

============ License usage log file ============

Not found

=================================================

============ Installed runtime ============

Installed runtime:
amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957
x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d

============================================

============ IP Information ============

Current IP addresses available on this computer:
   172.31.20.64
   2001:0:9d38:6ab8:383e:395e:53e0:ebbf

Internet reported IP address:
   52.10.85.228

=========================================

============ Firewall Information ============


Public Profile Settings:
----------------------------------------------------------------------
State                                 ON
Firewall Policy                       BlockInbound,AllowOutbound
LocalFirewallRules                    N/A (GPO-store only)
LocalConSecRules                      N/A (GPO-store only)
InboundUserNotification               Disable
RemoteManagement                      Enable
UnicastResponseToMulticast            Enable

Logging:
LogAllowedConnections                 Disable
LogDroppedConnections                 Disable
FileName                              %systemroot%system32LogFilesFirewallpfirewall.log
MaxFileSize                           4096

Ok.



===============================================

============ Product registration ============

Component info:
Microsoft .NET Framework: Ver 2.0.50727.8000
ActivationWizard version: Ver 5.0.0.0, Created: 2015-02-20 16:15:46

Started obtain: 2/20/2015 4:51:37 PM

License for Fingerprint Capturer is obtained: False
License for Fingerprint Extractor is obtained: False
License for Fingerprint Client is obtained: False
License for Face Capturer is obtained: False
License for Face Extractor is obtained: False
License for Face Client is obtained: False
License for Iris Capturer is obtained: False
License for Iris Extractor is obtained: False
License for Iris Client is obtained: False
License for Palmprint Capturer is obtained: False
License for Palmprint Client is obtained: False
License for Voice Capturer is obtained: False
License for Voice Extractor is obtained: False
License for Voice Client is obtained: False
License for Fingerprint Fast Extractor is obtained: False
License for Face Fast Extractor is obtained: False
License for Iris Fast Extractor is obtained: False
License for Voice Fast Extractor is obtained: False
License for Fingerprint Fast Segmenter is obtained: False
License for Fingerprint Matcher is obtained: False
License for Fingerprint Fast Matcher is obtained: False
License for Face Matcher is obtained: False
License for Face Fast Matcher is obtained: False
License for Iris Matcher is obtained: False
License for Iris Fast Matcher is obtained: False
License for Palmprint Matcher is obtained: False
License for Voice Matcher is obtained: False
License for Face Fast Token Image is obtained: False

Finished obtain: 2/20/2015 4:51:50 PM

Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64Activation
        Logs
                ActivationWizard_2015_02_20.log
            Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
            Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM
            Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM
            Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM
            ActivationWizard.exe
            ActivationWizard.Settings.xml
            NLicensing.cfg
            pg.exe
            pgd.conf

Component information for: C:Program Files (x86)NeurotechnologyNeurotec Biometric 5.0 SDK TrialBinWin64_x64
        Activation
            Logs
                    ActivationWizard_2015_02_20.log
                Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
                Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM
                Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:19:17 PM
                Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
                Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM
                Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM
                ActivationWizard.exe
                ActivationWizard.Settings.xml
                NLicensing.cfg
                pg.exe
                pgd.conf
        Cameras
            NdmCanonEds
                    Neurotechnology Devices Canon EDS Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM
                    EDSDK: Ver 2.14.0.6403, Managed: No, Created: 2/20/2015 4:19:16 PM
            NdmCisco
                    Neurotechnology Devices Cisco Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM
                    NdmCisco.ini
            NdmMobotix
                    Neurotechnology Devices Mobotix Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM
                    NdmMobotix.ini
            NdmProsillica
                    Neurotechnology Devices Prosillica Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM
                    AVT Vimba C API: Ver 1.3.0.13794, Managed: No, Created: 2/20/2015 4:19:16 PM
        FScanners
            NdmAbilma
                    Neurotechnology Devices Abilma Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmAuthenTec
                    Neurotechnology Devices AuthenTec Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmAuthenTec71
                    Neurotechnology Devices AuthenTec 7.1 Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    AuthenTec AT DLL: Ver 7.10.0.24, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmBiometrika
                    Neurotechnology Devices Biometrika Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    FxISO.dll: Ver 1.5.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    fxISOscan.dll: Ver 1.5.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmDigitalPersonaUareU
                    Neurotechnology Devices digitalPersona U.are.U Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmDigitalPersonaUareUOneTouch
                    Neurotechnology Devices digitalPersona U.are.U OneTouch Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmFutronic
                    Neurotechnology Devices Futronic Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    Futronic Scanner API Dynamic Link Library (64-bit version): Ver 12.2.0.1640, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmFutronicEthernetFam
                    Neurotechnology Devices FutronicEthernetFam Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    NdmFutronicEthernetFam.ini
            NdmId3Certis
                    Neurotechnology Devices Id3 Certis Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    Certis Image API: Ver 1.2.4.205, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmIntegratedBiometricsIBScanUltimate
                    Neurotechnology Devices IntegratedBiometrics IBScanUltimate Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    IBScanUltimate API - DLL: Ver 1.6.11.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmLumidigm
                plugin
                        AlgoDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                        IEngine_ Plus Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                        MercuryDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                        PreProcV31 Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                        SDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                        VenusDvc Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                SPM
                        eSPM_1.bin
                    Neurotechnology Devices Lumidigm Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    LumiAPI Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    LumiCore Dynamic Link Library: Ver 5.0.17.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmNextBiometrics
                    Neurotechnology Devices NextBiometrics Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmNitgen
                    Neurotechnology Devices Nitgen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    NITGEN Biometric Service Provider Module: Ver 4.8.6.1, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmNitgenNBioScan
                    Neurotechnology Devices Nitgen NBioScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    NITGEN Biometric Service Provider Module - Flat and Roll: Ver 1.2.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmSecuGen
                    Neurotechnology Devices SecuGen Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    sgfpamx.dll: Ver 3.5.0.2, Managed: No, Created: 2/20/2015 4:19:15 PM
                    sgfplib: Ver 4.2.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmSupremaBioMini
                    Neurotechnology Devices Suprema BioMini Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    Suprema PC SDK 3.5 Scanner Capture Only Module Win64 DLL: Ver 3.5.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmSupremaRealScan
                    Neurotechnology Devices Suprema RealScan Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    RealScan Basic SDK V1.7: Ver 1.7.1.3, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmUpek
                    Neurotechnology Devices Upek Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
                    Biometric Services API: Ver 4.3.0.289, Managed: No, Created: 2/20/2015 4:19:15 PM
            NdmZKSoftware
                    Neurotechnology Devices ZKSoftware Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:15 PM
        IrisScanners
            NdmIriTechIriShield
                    Neurotechnology Devices IriTech IriShield Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM
                    Iddk2000Bino Dynamic Link Library: Ver 3.3.0.0, Managed: No, Created: 2/20/2015 4:19:16 PM
        MultiModalDevices
            NdmIrisGuard
                    Neurotechnology Devices IrisGuard Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
            NdmVistaImaging
                    Neurotechnology Devices VistaImaging Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
                    VciEY2 Dynamic Link Library: Ver 1.0.0.17, Managed: No, Created: 2/20/2015 4:19:17 PM
                    VciEY2H Dynamic Link Library: Ver 1.0.0.15, Managed: No, Created: 2/20/2015 4:19:17 PM
                    VciEY2P Dynamic Link Library: Ver 1.0.0.3, Managed: No, Created: 2/20/2015 4:19:17 PM
                    VciFA2 Dynamic Link Library: Ver 1.0.0.7, Managed: No, Created: 2/20/2015 4:19:17 PM
                    VciMT Dynamic Link Library: Ver 1.0.0.5, Managed: No, Created: 2/20/2015 4:19:17 PM
        Server
            NClusterLogger
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:17 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:17 PM
                    NClusterLogger.exe
                    NClusterLogger.Sample.conf
                    NClusterLoggerService.exe
            NClusterNode
                    Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM
                    Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM
                    Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM
                    Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:20 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:20 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:20 PM
                    NClusterNode.conf
                    NClusterNode.exe
                    NClusterNode.ODBC_Sample.conf
                    NClusterNode.SQLite_sample.conf
                    NClusterNodeService.exe
                    NLicensing.cfg
            NClusterServer
                    Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM
                    Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM
                    Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM
                    Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:24 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:24 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:24 PM
                    NClusterServer.conf
                    NClusterServer.exe
                    NClusterServer.ODBC_Sample.conf
                    NClusterServer.SQLite_Sample.conf
                    NClusterServerService.exe
                    NLicensing.cfg
            NServer
                    Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM
                    Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM
                    Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM
                    Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM
                    Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:19:19 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:19 PM
                    Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:19:19 PM
                    NLicensing.cfg
                    NServer.conf
                    NServer.exe
                    NServer.ODBC_Sample.conf
                    NServer.SQLite_Sample.conf
                    NServerService.exe
                ClusterConfigurator.exe
            Live555 LiveMedia 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Biometric Client 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Biometrics 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Cluster Client 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Cluster Client JNI 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Core 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Devices 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Devices Media Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Devices Virtual Module 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Biometric Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Biometrics 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Cluster Client 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Devices 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Devices Virtual 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Core 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology GUI 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Licensing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Media 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Media Processing 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Media .NET Framework 3.5 Extensions 5.0.NET: Ver 5.0.0.0, Managed: Yes, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Licensing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Media 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Neurotechnology Media Processing 5.0: Ver 5.0.0.0, Managed: No, Created: 2/20/2015 4:18:18 PM
            Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C++ Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C++ Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C Runtime Library: Ver 10.0.40219.1, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C Runtime Library: Ver 11.0.51106.1, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C Runtime Library: Ver 8.0.50727.762, Managed: No, Created: 2/20/2015 4:18:21 PM
            Microsoft® C Runtime Library: Ver 9.0.30729.1, Managed: No, Created: 2/20/2015 4:18:21 PM
            AbisSampleCS.exe
            AbisSampleVB.exe
            AbisSampleWX.exe
            ANTemplateSampleCS.exe
            ANTemplateSampleVB.exe
            CbeffRecordSampleCS.exe
            CbeffRecordSampleVB.exe
            DevicesSampleCS.exe
            DevicesSampleVB.exe
            FacesSampleWX.exe
            FCRecordSampleCS.exe
            FCRecordSampleVB.exe
            FingersSampleWX.exe
            FIRecordSampleCS.exe
            FIRecordSampleVB.exe
            FMRecordSampleCS.exe
            FMRecordSampleVB.exe
            IIRecordSampleCS.exe
            IIRecordSampleVB.exe
            IrisesSampleWX.exe
            NdmMedia.ini
            Neurotec.Biometrics.Client.xml
            Neurotec.Biometrics.Gui.xml
            Neurotec.Biometrics.xml
            Neurotec.Cluster.xml
            Neurotec.Devices.Virtual.xml
            Neurotec.Devices.xml
            Neurotec.Gui.xml
            Neurotec.Licensing.xml
            Neurotec.Media.Processing.xml
            Neurotec.Media.xml
            Neurotec.Media_FX35.xml
            Neurotec.xml
            NLicensing.cfg
            NTemplateSampleCS.exe
            NTemplateSampleVB.exe
            NTemplateSampleWX.exe
            SimpleFacesSampleCS.exe
            SimpleFacesSampleVB.exe
            SimpleFingersSampleCS.exe
            SimpleFingersSampleVB.exe
            SimpleIrisesSampleCS.exe
            SimpleIrisesSampleVB.exe
            SimpleVoicesSampleCS.exe
            SimpleVoicesSampleVB.exe


===============================================

Proxy trial server test:
Welcome!
Your IP: 52.10.85.228
Time: 1424451110
Stamp: 8507CC9E

Trial server test: Welcome!
Your IP: 52.10.85.228
Time: 1424451110
Stamp: 8507CC9E

Trial server (sockets) test: Welcome!
Your IP: 52.10.85.228
Time: 1424451111
Stamp: 8507CC9E


Trial time left through proxy: Time left for trial products:
Empty list.
Please start product.

Trial time left: Empty list.
Please start product.



============ Activation Wizard logs ============

  Not found

=================================================
JulioBraz
 
Posts: 1
Joined: Feb 20, 2015 16:56

Re: Activation and Licensing questions

Postby Martynas » Feb 23, 2015 07:44

Hi,

what internet connection are you using: 3G/2G, broadband and etc.?
The diagnostic shows that your firewall is turned on. Please ensure that it does not block the Activation Wizard and pg.exe from connection to our activation server.
Is it a real machine or a virtual one?
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Activate/apply the tickets in the dongle using the Mega matc

Postby Vidya Sagar Reddy » Mar 11, 2015 05:30

Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Below is the email we recived from the mega matcher but, we don't have any button with the name Dongle in the 4.5 SDK License activation wizard.


Email:
Dongle update tickets can be applied on the existing dongle by using ActivationWizard from latest SDK (you can use just new ActivationWizard, not all SDK) and just press “dongle” button. If you would have trouble applying dongle update tickets, please report issue to our support team using support@neurotechnlogy.com <mailto:support@neurotechnlogy.com> and our people will help you.


Admin: merged to "Activation and Licensing questions"
Vidya Sagar Reddy
 
Posts: 5
Joined: Dec 10, 2014 06:42

Activate/apply the tickets in the dongle using the Mega matc

Postby Vidya Sagar Reddy » Mar 11, 2015 07:05

Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Below is the email we recieved from the mega matcher but, we don't have any button with the name Dongle in the 4.5 SDK License activation wizard.


Email:

Dongle update tickets can be applied on the existing dongle by using ActivationWizard from latest SDK (you can use just new ActivationWizard, not all SDK) and just press “dongle” button. If you would have trouble applying dongle update tickets, please report issue to our support team using support@neurotechnlogy.com <mailto:support@neurotechnlogy.com> and our people will help you.
Vidya Sagar Reddy
 
Posts: 5
Joined: Dec 10, 2014 06:42

Re: Activation and Licensing questions

Postby Vidya Sagar Reddy » Mar 11, 2015 08:50

Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Below is the email we recived from the mega matcher but, we don't have any button with the name Dongle in the 4.5 SDK License activation wizard.


Email:

Dongle update tickets can be applied on the existing dongle by using ActivationWizard from latest SDK (you can use just new ActivationWizard, not all SDK) and just press “dongle” button. If you would have trouble applying dongle update tickets, please report issue to our support team using support@neurotechnlogy.com <mailto:support@neurotechnlogy.com> and our people will help you.

Vidya Sagar Reddy

Posts: 4
Joined: Dec 10, 2014 13:12

Top
Vidya Sagar Reddy
 
Posts: 5
Joined: Dec 10, 2014 06:42

Re: Activate/apply the tickets in the dongle using the Mega

Postby Martynas » Mar 12, 2015 08:13

Vidya Sagar Reddy wrote:Hi,

We have received empty mega matcher license dongles and then latter tickets to update the license in it.

Could you please assist us how can we activate/apply the tickets in the dongle using the Mega matcher 4.5 SDK License activation wizard.

Thanks in advance.

Hello,

in case of the 4.5 SDK version (or older), use the DongleUpdater.exe in SDKs "Tools\VolumeLicenseManagerUpdate\Win32_x86" folder.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2192
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: Activation and Licensing questions

Postby gferen-sg » Mar 25, 2015 09:34

is there a way to tell neurotechnology service to look for ip and not neurotechnology.com? server is VM, licenses are matcher and client in one LIC file. Internet works over IP only.

Thanks
gferen-sg
 
Posts: 1
Joined: Mar 25, 2015 09:30

Licensing from Docker

Postby Gaboose » Mar 25, 2015 14:57

I"m trying out your Biometric SDKs trials in a docker container.

I"ve run
Code: Select all
Bin/Linux_x86_64/Activation/run_pgd.sh

And then
Code: Select all
Tutorials/Biometrics/C/EnrollFaceFromCamera/.obj/release/Linux_x86_64/EnrollFaceFromCamera/EnrollFaceFromCamera img.jpg tmpl.dat

And it fails with
Code: Select all
EnrollFaceFromCamera tutorial
description: Demonstrates face feature extraction from camera.
version: 5.1.0.0
copyright: Copyright (C) 2011-2015 Neurotechnology

arguments:
        img.jpg
        tmpl.dat

Licenses for Biometrics.FaceExtraction,Devices.Cameras not available


The same procedure works perfectly fine on my host machine. Do you know what the problem might be?

Admin: merged to "Activation and Licensing questions"
Gaboose
 
Posts: 3
Joined: Mar 25, 2015 14:50

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