NServer error

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NServer error

Postby marcosfr » Oct 03, 2018 19:52

Hello!
I"m trying to activate NServer and it"s giving the error:

ERROR: (-200) None of the compatible products are activated.
node_main: ERROR: matching_init<> failed
node_main: ERROR: initialization failed, code -1

Please I need help.
marcosfr
 
Posts: 1
Joined: Oct 03, 2018 17:37

Re: NServer error

Postby Martynas » Oct 04, 2018 12:42

Hello,

this error is thrown if there are no Matcher licenses activated/available on the machine.
Generate the diagnostic on the machine with Activation Wizard, where you are trying to start NServer, and send it to support@neurotechnology.com. Also send your NServer.conf file and detailed issue description.
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2234
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania

Re: NServer error

Postby aronsalsa » Oct 24, 2018 22:13

The same problem has also happened to me but I got another error while activating the Nserver. I have got the error code 2000-0142 in Dell do not know how to solve that. This is not an issue of the license and this has not fixed after generating the diagnostic on the machine.

Admin: removed a hyperlink from the post as it is not related to the subject.
aronsalsa
 
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Joined: Oct 24, 2018 22:09

Re: NServer error

Postby Martynas » Oct 25, 2018 11:05

aronsalsa wrote:The same problem has also happened to me but I got another error while activating the Nserver. I have got the error code 2000-0142 in Dell do not know how to solve that. This is not an issue of the license and this has not fixed after generating the diagnostic on the machine.

Admin: removed a hyperlink from the post as it is not related to the subject.


Please provide detailed description of the issue. What exact error did you get?
Best regards,

Martynas
Software Consultant
Neurotechnology
Martynas
Neurotechnology
 
Posts: 2234
Joined: Sep 19, 2008 10:02
Location: Vilnius, Lithuania


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